1. All Pro Carpet Care

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Bakersfield, CA

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All Pro Carpet Care

3.3 (22 reviews)
Closed • 8:00 am - 6:00 pm

Services - All Pro Carpet Care

Carpet cleaning

Rug cleaning

Upholstery cleaning

All Pro Carpet Care Photos

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Recommended Reviews - All Pro Carpet Care

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Reviews With Photos

Damage on the wall from shampoo hose

Still waiting for contact from the company to fix the issues I've had with my cleaning. Carpet got paint on it and paintings from kids is ruined. Also waited to install guards on the corners of the walls until after we pointed out the damage. Still hoping to hear back from him today.

Jenny M.

I had my tiles cleaned by Chris and he did an excellent job. Very professional and felt comfortable with him in my home. That goes a long way for me. I would highly reccomend Pro Carpet and Tile Care.

This is after he cleaned it and now it’s dry and it still looks filthy.
Rosemarie R.

I had 2 rooms of carpet cleaned along with The Upholstery on my couch. I did not have hover over him as it's supposed to be a professional and when he was all done the carpets look fine and the couch still look very very dirty. I told him I was not happy with the couch as they were still stains and dirt. He said he did the best he could. As he was leaving I asked him if he was gonna clean up the tile floor where there were muddy puddles from his cleaning the carpets and his tracking water through the hallway and entryway he said he didn't see any dirt and then rubbed his foot in one of the puddles of water. He offered to get a towel and clean it up but I told him to never mind I would mop it up myself. I again told him I wasn't happy with the couch again he said he did the best he could and he thought it looked good he told me he thought it looked good. So I paid him and off he went. After about 10 minutes of stewing in my anger I decided to call the company and complain and ask for a refund for the couch. I was not aware that this was a one-man show and that he was the company. Again I told him I wasn't happy with the couch and I feel I deserved a refund for that as it was still dirty and stained he said that he could come and do it again if I wanted but it really wouldn't make much difference. I said if it would make much difference why bother I just want a refund. He said there was nothing he could do for me. It's been 24 hours now. I can see stains on the carpet now that it's dry. I feel like I just blew a couple hundred dollars for virtually nothing.

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7 years ago

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8 years ago

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9 years ago

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Chris M.

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7 years ago

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8 years ago

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6 years ago

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7 years ago

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6 years ago

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8 years ago

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10 years ago

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8 years ago

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10 years ago

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11 years ago

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10 years ago

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7 years ago

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8 years ago

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9 years ago

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Review Highlights - All Pro Carpet Care

“Chris treated the rugs than power brushed them to bring up the nap ,then used his truck mounted vacuum to finish it off .”

Mentioned in 13 reviews

Read more highlights

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Always a pleasure waiting with A-1! I have used them quite a…read morefew times over the past two years for deep cleaning. Service and communication are great. The team is always on time giving updates on their ETA and walk through with you before departing. A good value for me.

I am leaving this review not because of the move-out cleaning itself (as that is still to be…read moredetermined and this will review will be updated accordingly, if necessary), but because of the deeply unprofessional, coercive, and ethically sloppy conduct of the owner/manager, Kimberly Gonzalez. I paid $150 upfront as agreed. Prior to the job, I was explicit--in writing--about my maximum budget and that any flexibility was conditional on being informed beforehand. Instead, once the team was already on site, the price began to escalate in real time. First, I was told the total needed to increase to $250 (an additional $100 over the $150 already paid). When I objected--because this exceeded what we had discussed--I was then pressured for "at least $50 more," framed as unavoidable because the workers were "overtime" and the clock was running. In other words: the terms changed after work had begun, and my consent was treated as irrelevant. The justification for this escalation was frankly bizarre. I was suddenly informed that the kitchen sink "drained straight to the bottom," implying a plumbing issue--and then implicitly accused of previously managing this with a bucket or bowl. Let me be clear: I have been accused of many things in my life, but secretly concealing a fictional plumbing failure with a bucket is not one of them. There was no known sink issue, and in any case, plumbing problems are not a cleaning surcharge, nor are they something a customer should be financially ambushed over mid-job. What followed crossed from unprofessional into coercive. I was repeatedly told that if I did not immediately pay more, Ms. Gonzalez would have to "come out of pocket," that there was "no time to go back and forth," and that payment later was not acceptable--despite the fact that the back-and-forth was initiated solely because the business changed the price after the service was underway. I was even asked who the homeowner was, an irrelevant and inappropriate question in context. At one point, Ms. Gonzalez explicitly stated that she does not care about bad reviews because she has plenty of good ones. So, respectfully: if you don't care, then here it is. Small businesses deserve support. Workers deserve to be paid. What customers do not deserve is to be pressured into paying more than agreed upon, blamed for unrelated household issues, and emotionally cornered into compliance while being told their prior boundaries no longer matter. I ultimately paid the additional amount simply to end the interaction. If you choose this company, understand this clearly: -- The initial price is not final once workers arrive -- New "issues" may appear without advance notice -- Budget ceilings may be disregarded mid-job -- Communication becomes pressurized and inappropriate Proceed with caution.

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All Pro Carpet Care - carpet_cleaning - Updated October 2026

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