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    Sun Carpet Care

    4.8 (171 reviews)
    Closed 8:00 am - 5:00 pm

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    Large stain on living room carpet

    My sister set up the appointment which was between 1100-1300hrs. They did call me around 1100hrs and said they ate on their way. They arrived at 1121hrs. Set up and began to clean. I noticed right off the bat they didn't pre- treat any of the stains. They just ran the wand over the carpet as fast as they could and was done. No final inspection, nothing. They charged $158 for three rooms and was gone by 1156hrs. 35min from arrival and departure and I still have stains on my carpet. UPDATE: I was contacted by the company representative approximately 30min after leaving this review, while I was scrubbing the stains on the floor. She apologized and set up an appointment for the next day for them to come out and redo the carpet. They called me and said they were able to show up earlier than scheduled. The employees were super nice and really worked the stains. There carpet looks a lot better.

    Rob just showed me how much the water was dirty after the job has been completed  Thank you Kelly and Rob... appreciate you guys a lot
    Shabnam M.

    Highly recommend Words can not describe how amazing Kelly and her husband are... very friendly and nice and amazing people. They worth every dime! They clean my whole office very quick and looked cleaned and smell amazing Thank you both

    They bring dryers for the floors. Helps a lot!
    Janna L.

    Had been wanting to call these guys over for some time. Our neighbor had just had her floors done recently and had recommended them. Just the push I needed for some spring cleaning! I would recommend them, too. 5 stars! The things that were important to me were covered; Fair pricing They worked cleanly and efficiently They were friendly Seemed honest and trustworthy They explained everything they were doing and gave tips for floor care They came on time! Bonus that they are family owned. They helped us out with carpet cleaning, tile floor (nothing else can get out that nasty grout stuff) and helped clean my husband's beloved chair that he just won't get rid of! They even left us after care products for our floors! We had contacted them via Yelp for a quote and they were quick to respond. A smooth transaction, thank you guys!

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    4 years ago

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    2 years ago

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    Chad G.

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    8 months ago

    Sun Carpet Care was quick and did a fantastic job for a fair price. Chad was easy to communicate with and kind. Thank you again!

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    8 months ago

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    8 years ago

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    Thank you!

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    3 years ago

    I love Sun Carpet!! They're the best!! I use them all the time. They are always non time and professional.

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    2 years ago

    They were on time and listened to my specific requests without hesitation. We had a few rugs cleaned and our entire sectional.

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    Page 1 of 5

    Ask the Community - Sun Carpet Care

    Do you clean area rugs?

    Yes we absolutely do ! Would you like to book ?

    Do you guys do carpet removals?

    No, just cleaning.

    Don’t See Your Question? Ask Away!

    Review Highlights - Sun Carpet Care

    Rob, I appreciate your quick response time and the care that you took to advise me on my situation.

    Mentioned in 40 reviews

    Read more highlights

    A-1 Cleaning Services - Clean floors and surfaces

    A-1 Cleaning Services

    (75 reviews)

    Always a pleasure waiting with A-1! I have used them quite a…read morefew times over the past two years for deep cleaning. Service and communication are great. The team is always on time giving updates on their ETA and walk through with you before departing. A good value for me.

    I am leaving this review not because of the move-out cleaning itself (as that is still to be…read moredetermined and this will review will be updated accordingly, if necessary), but because of the deeply unprofessional, coercive, and ethically sloppy conduct of the owner/manager, Kimberly Gonzalez. I paid $150 upfront as agreed. Prior to the job, I was explicit--in writing--about my maximum budget and that any flexibility was conditional on being informed beforehand. Instead, once the team was already on site, the price began to escalate in real time. First, I was told the total needed to increase to $250 (an additional $100 over the $150 already paid). When I objected--because this exceeded what we had discussed--I was then pressured for "at least $50 more," framed as unavoidable because the workers were "overtime" and the clock was running. In other words: the terms changed after work had begun, and my consent was treated as irrelevant. The justification for this escalation was frankly bizarre. I was suddenly informed that the kitchen sink "drained straight to the bottom," implying a plumbing issue--and then implicitly accused of previously managing this with a bucket or bowl. Let me be clear: I have been accused of many things in my life, but secretly concealing a fictional plumbing failure with a bucket is not one of them. There was no known sink issue, and in any case, plumbing problems are not a cleaning surcharge, nor are they something a customer should be financially ambushed over mid-job. What followed crossed from unprofessional into coercive. I was repeatedly told that if I did not immediately pay more, Ms. Gonzalez would have to "come out of pocket," that there was "no time to go back and forth," and that payment later was not acceptable--despite the fact that the back-and-forth was initiated solely because the business changed the price after the service was underway. I was even asked who the homeowner was, an irrelevant and inappropriate question in context. At one point, Ms. Gonzalez explicitly stated that she does not care about bad reviews because she has plenty of good ones. So, respectfully: if you don't care, then here it is. Small businesses deserve support. Workers deserve to be paid. What customers do not deserve is to be pressured into paying more than agreed upon, blamed for unrelated household issues, and emotionally cornered into compliance while being told their prior boundaries no longer matter. I ultimately paid the additional amount simply to end the interaction. If you choose this company, understand this clearly: -- The initial price is not final once workers arrive -- New "issues" may appear without advance notice -- Budget ceilings may be disregarded mid-job -- Communication becomes pressurized and inappropriate Proceed with caution.

    Sun Carpet Care - carpet_cleaning - Updated May 2026

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