Their costumer service is the worst I've ever experienced. If you even have the slightest issues it…read moreis instantly your fault and they are saints. Instead of trying to help peoples problems and make more customers they instead don't care about you and will toss you to the side. They don't want your business nor do they care for it Edit- this guy loves to make you look like the bad guy if you even think about making a bad comment. I'll say this here like I did elsewhere. Instead of helping me with my issue you guys took the issue up to 10. If your first instinct when you get a complaint is to just cancel them and make them never want to be a customer anymore than good luck. You are gonna make a lot of angry customers. And when they do get angry you make it seem like you never did anything wrong. I never was abusive to your staff and yeah I was a little rude but when I hear that you guys ran out of stock and are making people wait for the restock how is that preorder? You simply oversold your stock and don't want to admit it or say sorry. It's really funny actually since on Yelp it asks how can we improve? Well you can improve by trying to reason with customers instead of belittling them and making enemies out of them Edit- no response to the fact that they oversold btw. Just trying to discredit me. Lmao I think you don't understand how bad this looks for you. Buying preorders from you isn't worth it or isn't credible. You don't own up to your mistakes nor do you make up for them. You oversold your preorders so you didn't have any left. I mean what a great business plan.

The gachapon machine selections are great and are most $4 each…read more the tokens r $1 each but if u buy in big amounts you get bonus tokens. You also get bonus tokens for big purchases.The claw machines tho r not so easy. But they do have a Great selection of japanese booster boxes with great pricing. lots of blind boxes options (labubu, smikskis, mofusand and more) anime figures and ichibans. Service is great they're very willing to answer questions about their merchandise

Had the pleasure of going to Tokyo and visiting a Book Off there? Maybe some of the other amazing…read morethrift stores as well? Looking to recreate that feeling? Well you're not gonna get it here. Sorry. It's overpriced pokemon cards (only singles in a case), overpriced anime figures, and the manga was actually pretty okay priced so if you live in NoHo then maybe that's the play but everything else was insanely overpriced. And the store was unfortunately small. Not three to four stories full of deals like their Japanese counterpart. One story, very small and not much selection. So. If you're gonna walk all the way over here from dinner. Make the walk to help with digestion. But you don't gotta go in.

One of the better Book Off's in NYC, the best one in manhattan. Many of the paper goods, pins, and…read morekeychains are sorted well and they usually have a good selection. Will definitely be back as they have a nice selection of my oshi!

True to their name they have a lot of comics and a lot of collectibles. The downstairs has comics…read morefor a dollar didn't look through the entire collection, but they had quite a large selection. I came here with my daughter and we ended up buying Barbie stickers so I was really happy that they were in stock. Service was really friendly! It was rainy when I came in and they helped me with my stroller. I would definitely recommend peruse through their comic books selection. They even had a manga section with really funny tidbits about what the manga was about.

Wow! Hidden gem store in Park Slope! They have great back issues and fair prices! I'll be back!…read more And I'm telling friends!

Went here a few months ago, All employees were nice especially the girl…read moreAt the counter, the floor guys were nice to they helped me find various covers of my favorite characters when i had no idea what i was looking for

Start of the Year stated they were renovating the store and would be finished by May. It's now…read moreSeptember and store is not completely done and its upsetting where you are the only comic bok store downtown and no one can get what they enjoy due to no store. not right to keep the customer waiting patiently for something you stated would be ready by certain time.

I went there once and he told me that they don't have comics ..... but as you clearly see in the…read morepicture they do

this store is a hidden gem! it may look small but the selection is great and very reasonably…read morepriced. the owner is knowledgeable and gives out great anime recommendations. i was surprised to see Fruits Basket merchandise, which is hard to come by. great store

Great place if you're a legit tcg fan. Scalpers hate this place. So I love it! You will pay market…read morebut the owner is willing to negotiate if prices have gone down. Singles, packs, etb's and more are available. More selection than most tcg stores and the place is packed front to back. The store is very small and usually only one person is working. George, Nicole and Anthony are very knowledgeable and approachable. If you are looking to finish a set or pick up some singles? Sneakouts is the place to be! Cons: Very small store and everything is sold at market price. No msrp here. They do not send cards to grade and children 15 and younger aren't allowed in the store without a parent/guardian due to theft apparently. Over all, I will continue to be a regular at this store!

*No pics allow inside the shop* as per sign…read more Found them online when searching for a certain product. Called them for confirmation and headed over. Cool hobby collector shops. Lots ot figurines, funkos, trading cards and more! This is a paradise for collectors and people that are searching for certain items. Highly recommend for otaku to check it out! Every inch of the shop including the walls are covered in decors and merch. So much to see!

I wandered into this store after a dinner next door. The store is a good size, really open. The…read morestaff are super friendly and helpful. They were able to make great recommendations based on preferences and age. There's an area in the back for people to play games. The prices are decent, and the selection seems very good. Lots of different board games and word games. A really nice store in this neighborhood!

Awful and INHUMANE customer service. And apparently it comes FROM THE TOP…read more Forget courtesy, apparently being treated like a human being is too much to ask. Imagine driving 45 min to pick up an order. This after having to call because their website was broken and not allowing pickup orders. This was after originally posting for help on the discord. Finally you arrive but slip prior to coming in (to be clear not in front of this store) and find you are bleeding. Your partner asks if the have a first aid kit and what should be a simple yes/no answer turns into bumbling words which seems like a long way to not help. Some bumbling about maybe having a bandaid without any offer to give that. And then you're told "you can just go to the pharmacy down the street." Okay, you then go up and ask for the restroom, hoping to clean off the wound and use some tissue to stop bleeding. Same person "Oh, well- we don't have our restroom open right now." My response : "so you have no restroom open and no first aid kit so are completely unprepared for if someone gets hurt in your store?" The response: "Look dude what do you want me to say - we don't have stuff for cleaning wounds, our bathroom isn't prepared, we're busy blah blah blah" At this point, I become hyper aware I'm the only black person in the store. Does that factor in- I don't know. All I know is I was being treated awfully and the rare times that happens, I start searching for why in my mind. It's obvious at this point this person is just trying to shoo me off. Eventually, I blurt out "Fine, I have a pickup order. I just want my order. " "Oh, fine." And I say "I don't want help from you though, can I get help from someone else?" I then turn to a female employee because 1) I'm a woman and at this point are getting all the signs this person does not give a eff about actually providing any help to me. The female employee comes over and is smiling apparently ready to help and maybe diffuse the situation. The individual then goes "No, I'm the owner. And I'll just refund your owner" "I don't want a refund, I just drove 45 min to get here. I just don't want your help. You've started this off mean and awful." "I don't want your money. Look, just I'm giving your a refund. Is this your order?" He then shoves the three items I purchased at me and goes "I'll give your a refund." I protest - I don't want a refund. I'm not trying to get one over on the store. What I wanted was to be treated like a human being instead of an annoyance, especially when I am in pain and trying to stop bleeding. What I want is an apology or at the least, to be helped from someone else who won't brush me off both as a customer and person in need of help. What I walked away with is knowledge that the owner of the institution is a tactless person lacking of empathy and apparently the ability to have basic things prepared at his own store like a bathroom, first aid kit, or even a clean piece of tissue. Picture included as proof of purchase I was at the store

A new hobby shop in the neighborhood. It's nice to see physical stores these days since everything…read moreis online. This store just opened less than a week ago so it's brand new. They have a small selection of trading cards like One Piece, Pokemon and Weiss Schwarz. They seem to be a store for Weiss Scharwz more than anything since. They do carry figures and plushies as well. They do have nice Pokemon slabs but it's slightly above market price. They do carry sealed product it seems. I'll be coming back to this shop to see what products they carry.

Always good business highly recommend going to the shop they'll always treat you like family !read more