Long post ahead but worth the read: I discovered a leak in…read moremy trailer and didnt know exactly where it was coming from. I was pretty sure it was the refrigerator vent but I didn't know anything was wrong until it traveled to the floor and my floor was soggy when you stepped in front of the refrigerator. I was quoted locally that the repairs would cost around 15k to fix-parts and labor. My insurance wouldn't cover it, Lakota said they could do it if insurance wouldn't cover it, but all expenses would be out of pocket. I bought the trailer brand new in 2020 and had only used it 7 times-and two were this fall. I am a first time LQ owner and I was devastated at the lack of support I felt I was getting from everyone. I reached back out to Michael Shaffer at Dixie Horse and Mule in Newton, Alabama where I bought it. I explained as best I could what was going on and he told me if I could get it to him that he would make it right and fix it for me. My father and I drove 15 hours each way and let me tell you it was THE BEST decision ever! Michael and his guys not only found the issue(s) but had to gut the entire back end of my trailer and replace the floor, replace the boards on the side and in the refrigerator vent and use silicone to angle the inside so if water got in, it wouldn't go back to the plywood but instead roll back out the vent. There was a nut that came loose under the shower so every time it was turned on it was draining right on my floor, including winterizing, and the seal on the refrigerator vent on the roof was not done properly and so it was also leaking down the wall behind the refrigerator. So every time it rained when I used it or in summer and fall when it was out of the storage facility I keep in, water was leaking in the trailer. Scott, Will, and Jason worked for 3 days to get my trailer back to brand new AND then took the time to go over pretty much everything, inside and out for any other issues I didn't see or know about yet. They removed and resealed around vents that were wearing, around windows, fixed a spot coming loose on the awning, greased the slide out, replaced the propane detector as it had just expired, and even greased the hinges on the back stall doors so no more loud squeaking. When I came to check on the progress they stopped what they were doing and went over what happened and what was needed to fix it all. I was able to ask questions and get honest and genuine support without judging or anything. I learned SO much and even took notes on my phone. They winterized it, and even checked the air in my tires before sending me on my way home to Missouri. I will never buy another trailer from anywhere else and I highly recommend talking to Michael if you need repairs on your Lakota. He has worked with them for over 25 years and knows them inside and out, when things changed or got modified and on what year and model. I was HIGHLY IMPRESSED. You might say well 15 hours is a lot...well all I can say is it was MORE than worth it from the customer service I received, the care, hospitality, and especially in my final cost. I could probably turn it into my insurabxe company, but based on my final cost, it would be more expensive. I am now one happy horse trailer owner and a forever customer because of Michael and the people at Dixie. Even if you didn't buy from them, their service department is exceptional if you need anything.

Excellent company. Customer service was amazing. Anytime.I have any questions about the tractor I…read morepurchased.They're always willing to take the time and answer them. I would definitely buy from them again.

Robert was a Godsend! I was in town visiting family and my car had a major steering fluid leak…read more Robert fit me in and got my car up and running within a few days. He was professional and very up front on the problem and the fix. He went above and beyond to ensure my car was fixed and that I would make it back home to VA. I would recommend Robert to anyone that is having a car issue and needs an honest, experienced team that doesn't cost you an arm and a leg.

They seem to figure it out my vehicles issues and get my vehicle back on the road againread more

Great sales people who are all very knowledgeable and excellent shop staff who really know their…read morestuff. They have a pretty darned good selection and good pricing too. They are my new go-to and the only place I'll shop from now on for outdoor equipment and parts.

We are somewhat disappointed in their service. They worked on my mower, brought it home, when I…read morewent to use it, it wouldn't start. Waited 2 weeks for it and now at the bottom of the list once again. I know they are busy, but, since I put in my wait time the first time, I shouldn't have to wait again.

AC unit stopped holding temperature. I had a guest coming over for the evening and called Cosby's…read moreat about 2:30pm. Within 35 mins I had a repairman at my home. My AC unit froze up. The serviceman (Ethan) was very professional, explained the problem and what needed to be done to fix the problem. An hour and a half later my AC was up and running and we didn't have to spend the evening sweating. The bill was very reasonable. They will be my go to for any future problems. Thank you Ethan. Thank you Cosby's for a job well done.

I just recently used Cosby's Heating & Cooling - Appliance Services. My A/C went out when we were…read morein a heat wave this month (June). I thought I would probably have to wait another day for them to come out since the temperatures were so high and they had calls from a lot of people, but a guy came shortly after lunch the same day I called. He fixed it within 30 minutes. That's the 3rd time I have used them. Once a few years ago for my A/C. Same GREAT service then also, and once for my refrigerature. All three times they were prompt, professional, and very knowledgeable. As long as they are in business I will never use anyone else. I have a story about an untruth someone told me from another A/C repair place but I'll leave that alone for now.

They gave me a timely estimate over the phone and actually stuck to the estimate after having to…read moreadd a few installation parts because the old ones were substandard. They installed my A/C unit on my RV quickly and done a great job very professional. Would and will use them in the future, good guys!

When our A/C stopped working on a Saturday evening (90 degrees with 70 % humidity) when everything…read morewas closed, we called every repair person we could find in the Dothan, AL area. Robert of A & W Quality RV Repair was the only one to call back. He listened to the symptoms - dead A/C with 32 Degrees showing on the thermostat and no fan blowing. Robert quickly diagnosed the issue as the temp was showing in celsius not fahrenheit. He patiently walked me through resetting the temp and the A/c came back to life. We are deeply grateful that Robert returned our call when we were in dire need. I highly recommend A & W Quality RV service for RV repairs and will not hesitate to use them in the future.

Great experience!!! They helped us find the same stove we…read moreliked from Lowe's.(lowes was out of stock that's why we came here.) Purchased a new stove with an air fryer built in and got it for a great price. $40.00 lower then Lowe's sale price. When they called us to pick it up they even helped us load it in our trailer. Great customer service, they found us a great stove at a great price. We would highly recommend them to everyone. True 5 stars. Thanks guys and keep up the good work.

Troy was able to fix our son's small four wheelee with no problems at all. His communication was…read morevery good and he kept me updated throughout the entire process! He went above and beyond to make us happy. His price to fix it was very reasonable! We will be using him again.

Took my BMW of almost 200,000 miles here because it was shaking. They understood I just needed my…read morecar for a few more years (I'm a college student just trying to get by). I had originally "fixed" the problem at jim whaleys but instead of fixing it, they put a bandaid on it and charged me. THE ISSUE CAME BACK WORSE. Bavarian saw the issue, fixed what Jim whaleys did incorrectly AND completely solved the mechanical problem. They are reasonable with pricing and very caring! I would highly recommend them.

Since moving to Enterprise, I have used Bruce and his team to service my car. I have been so…read morepleased with the quality of work I have received. They do it right the first time so I've never have to take it back.