DO NOT USE...! Awful Customer Service and a Technician that says he will come back "Monday" and…read morenever shows, never calls. Calls to dispatcher to no avail... then finally he leaves a message, "I will call you Monday!" No he did not. Then after 2 months of playing "The Artful Dodger" they call and say that a 2 Year Old Electrolux Cook Top cannot be fixed...!!!! They won't even try...! Then they get upset when the situation makes you upset...! "You cussed at my repairman!" Wha... Wha... "Let's call y'all a Whambulance...!" WELL HE DESERVED IT...! Just a horrible two month dragged out experience...!!!! AND MY COOK TOP IS STILL BROKE...!!!! AVOID AVOID... at all costs... AVOID...! If I could give "0" Stars, I would...!

Absolutely worst people to deal with. Do not use them!! The owner apparently had a bad day when he…read moretalked to me & hung up on me. I ordered a microwave in January 2019 & they tried to tell me my warranty wasn't valid because I bought the microwave in Sept. 2019. Not true of course. Long story short, I still have no microwave & I will never do business with these people ever!! These people have the worst attitudes!! How they stay in business I will never know.

Bad business man. Do not buy anything from guy. I bought a dryer from this guy, we plugged it up,…read moreit knocked off every breaker in our home. He was nice enough to come out and bring us new one, on top asking for more cash from my pregnant wife. 2 months later the dryer goes completely out. I give him call he says he can come out fix it. It would cost at least 60 to 80 dollars. I said it was fine. He came by gave my wife all type of excuses and acted like he doesn't remember anything from bringing the dryer when there's a camera front and back door. He tells us we need a new dryer. For 245 just buy new one.

Gene Brock Always returns the call…read moreAlways courteous Always on time Always repairs the issue to new! I give Gene the thumbs up for residential appliance repair any day! Our kitchenaid appliances are well taken care of by Mr. Gene!

From the owner: In business since 1996 and specializes in Appliance Service And Repairread more

I agreed to buy an oven from the owner who specifically emailed me details and pics, and we agreed…read moreto on a purchase price. I told him I was leaving to come buy it and he replied "10-4". When I got there, they just sold it to another person. I drove 160 miles and 4 and a half hours of my time for nothing. BUYER BEWARE!

From the owner: If you're dealing with a broken ice machine, a malfunctioning dryer, or a faulty dishwasher, you…read moremay be one part short of fixing the situation. Finding the right parts for your household appliances is made easy at A-1 Appliance & Parts in Dothan, AL. These professionals offer the widest selection of parts for all major appliances at budget prices you can afford for your DIY projects. Both homeowners and contractors can take advantage of their helpful services and trusted products. The local team at A-1 Appliance & Parts has over 150 years of combined industry experience, so you can count on their knowledge when searching for hard-to-find products or turn to their user-friendly e-commerce site. Take your time sorting through a wide range of popular brands, such as Amana®, Frigidaire®, and GE®. Their inventory includes parts for major appliances, including: Dishwashers Freezers Dryers Microwaves HVAC systems Appliance repair contractors will also enjoy access to their industry-leading supplies. As a wholesale distributor, this dependable company provides appliance and HVAC parts in large quantities to small businesses. Place an order with a knowledgeable staff member and pick your items up in a matter of days. Their team is on hand to answer your questions and concerns regarding shipments. When your major appliances break down, don't stress...

Impossible to contact a person. The website is not accepting payment right now. I have tried to…read morecontact ANYONE who can tell me the places I can make a payment other than Graceville. The phone system is one big loop with no possibility of asking anything outside of what it is set up to give out. Payment locations is not part of it. Just trying to pay my bill without driving across the county. User friendly Customer Service IS NOT a part of West Florida Electric business.

really terrible, pray gulf services your area instead. constant power flickering and outages, and…read moreoften takes 12+ hours for power to be restored