In order to provide a useful review I will break it up into separate areas. However, the…read morestar-rating reflects my overall experience. First off, this store sells musical instruments as well as provides lessons. My main reason for visiting the store was for violin lessons for my child, however, I did purchase a music book from the store and was satisfied with my purchase. On to the "meat" of my review. I came to this shop based on a recommendation from a friend whose child was receiving piano lessons. My daughter was interested in violin lessons and this seemed to be the only place to meet that demand. The shop set-up is very nice and seemingly professional. The violin instructor came off nice and professional as well. After our first session I was happy and after paying for that session, I paid for a month of lessons; one day a week. Well, the next two sessions were cancelled BY THE INSTRUCTOR due to other unforeseen events. Then came Christmas break, followed by our next session. At this point we have had only one session in the month yet upon leaving were being billed for yet another month. The guy at the counter was very nice, but clueless as to how the billing worked and was not able to answer any questions in regards to the disparity in lessons vs payment. They operate with an ineffective iPad program that causes billing issues for several other customers. Since I had already purchased the violin for my daughter and there is no other violin instructor near by I paid the next month. Well, we received two lessons that month with two more instructor cancellations and were billed again for another month. At this point I second guessed continuing because of the sketchy billing, but the instructor seemed nice, I already bought a violin, and have no other choice for lessons. I asked the instructor to change my scheduled day, however, she said she was booked, but could accommodate my daughter at her townhouse in Daleville. I questioned it at first, but she assured me that several other students go to her house. I figured she was just trying to avoid paying her share to the store and perhaps beginning her own business, so since it didn't affect me I agreed. On our first lesson I paid the instructor for a month (4 lessons) in cash. As I should've guessed, she had an "emergency" the next two weeks so no lessons, and on the third week she simply did not answer my text and disappeared. To sum it up, I paid for three months of lessons and I don't think we even received a month's worth. Not to mention the final month's payment was pretty much stolen. I suppose you can say I was scammed and should have kept my business with the store or better yet cut them off after the first month. In the store's defense (not sure they deserve it), there are several other instructors and maybe I was the unlucky sap that ended up with a sketchy violin instructor? However, my friend also has to fight with them regarding billing.....My recommendation, drive to Dothan or anywhere else to seek out honest service or at the very least avoid the violin instructor.

Thomas is an amazing teacher. Jaxon has learned so much in such a short amount of time.read more

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