Great experience!!! They helped us find the same stove we…read moreliked from Lowe's.(lowes was out of stock that's why we came here.) Purchased a new stove with an air fryer built in and got it for a great price. $40.00 lower then Lowe's sale price. When they called us to pick it up they even helped us load it in our trailer. Great customer service, they found us a great stove at a great price. We would highly recommend them to everyone. True 5 stars. Thanks guys and keep up the good work.

We had Stinnett come out to look into an issue with a potential leak at the interior unit. They…read morewere supposed to call me to let me know what was going on since we are the party responsible for fixing the unit and we are not local, but nobody ever called. I had to follow up several times with emails and phone calls over several days to find out what happened, only to find out they did some work without authorization, and never contacted me. They said they cleaned the coils and it fixed the leak. With the issue continuing, and with how things were handled the first time with Stinnett, I did not feel comfortable having them return and sent out a second company. The second company visited the property and found the evaporator coil stopped up. They said it was brushed by another company but the coil is impacted internally, requiring it to be pulled and cleaned outside with coil cleaner. The leak caused discoloration on the front panel which needs to be addressed, and they found an extremely dirty air filter. Neither of the issues were noted by Stinnett. How can one company provide such little information when doing the same assessment as another company, is what I'm struggling to understand. We have now paid for the service call and cleaning of the unit to Stinnett, and the service call to another company to find out what is actually going on. I'm extremely disappointed in the service Stinnett provided.

Nelson was the service man that came out yesterday. He was courteous, knowledgeable, professional,…read moreand showed genuine care. We called the office to acknowledge their employee and the company. Highly recommend!!

Lack of communication from Janet. She claims she emailed the invoice & was very rude about it. When…read moregiven the invoice # that was text to my maintenance tech, she says oh, I was only texting this one. When I called her on her rudeness of how she started the phone call, she went to screaming. It took this company 3 weeks to come out because of Janet. Whoever owns this business needs to look into a different person answering & scheduling for their company. Do better!

Have used them several times for different appliances over five years. They have always done…read morequality work and always neat and clean up any mess they may have created. My only complaint is they want to schedule me late in afternoon since the they have a tech that lives in the area and it is often times after 5

I was favorably impressed with On The Way Appliance. They came the same day I called, the time they…read moresaid they'd be here, and the repair tech was polite, professional, knowledgeable and repaired my dishwasher for a fair price. I definitely recommend this company!

From the owner: One Call Today And We Are......ON THE WAY! We Provide In…read moreHome Repair Of All Major Brands and Appliances. Refrigerator, Ice Maker, Oven, Stove, Dishwasher, Cooktop, Range, Hood Vent, Washer, Dryer, And Even Garbage Disposals. We Provide Written Estimates and Written Warranties on All Repairs. Free Service Call With Repair purchase. Ask About Our Senior And Military Discounts. All Of Our Technicians are Licensed and Insured. We Carry A Wide Assortment of The Most Commonly Needed Parts On Our Vehicles To Insure The Best Chances Of Repairing Your Machine In One Trip. Proudly Serving All Of Escambia and Santa Rosa Counties.