When my home warranty company's plumber said my entire flooring had to be replaced before he would…read moreeven replaced the rotten flange, I got a second opinion. Wes came out, with lots of old toilet experience. He was able to replace my flange and reset my old toilet so it would sit better. It's not perfect but it will last until I have the funds to have the flooring redone. Thanks Wes!

Wes was very professional and communicated well. I just needed a routine water heater flushing; I…read morelive in a condo so we just used the bathtub to flush the water

Highly recommend!!!! We had a clogged bathtub, and they were able to come out right away and get…read moreeverything taken care of. They were quick, efficient, and best of all, their pricing was very affordable! It's such a relief to find a reliable company that doesn't charge an arm and a leg. Really appreciated the prompt service and will definitely be using them again for any future plumbing needs! Eric is very professional and helpful.

I am so glad I found duty calls. Eric was easy to work with via text, showed up on time, did not…read moretry to upsell me on anything I did not need, and explained everything. Great company!

Just had our sump pump checked & our water heater drained ... Alex is exceptional, he remembered he…read morewas out here two years ago & replaced our sump pump. Last year we had a bad shower leak and it's never pleasant trying to find someone you can trust to come quickly. Braden came out & was very polite and explained what needed to be done. I'm impressed at how punctual and professional their staff is. We definitely will be clients & call them !

We always use Ben Franklin plumbing. They are fast and thorough and if we have any issues with…read moretheir work they come back and make it right. Our whole family uses them now!

First I wish to thank you for getting your team out to take care of my boiler issue. Even with…read morelimited notice and your busy schedule, NES fit me in. Aaron and Peter were professional, courteous, and thorough. Thorough in their work, the explanation of the issue, and their approach to solve the issue. Thanks again to you and your team for going the extra mile in customer service as well as quality of work!

This place is awful. They did low grade work on my septic system. After they finished the job, the…read moredirt reclamation was not done properly. Everywhere you step you sink down like a foot. Then, the previous owner had some valves replaced, and when their service person pushed on some pvc pipes that weren't properly secured, he broke the system, which eroded my whole side yard, and sent water up against our foundation. I called to ask about them coming out to fix the problem. They scheduled an appointment to come out on Tuesday. The scheduler was not very friendly either. After waiting for an hour after the appointment, they called and said they weren't going to service our address. So they are refusing to honor their warranty, and they refuse to tell us why they won't take care of their work! What a joke this place is!!

We had a little bit of a plumbing emergency this week at my fiance's house, and when he called his…read moreusual plumbing company they said their first available appointment was in a WEEK. I called a company I had used before, Precision Plumbing, and they said they could be there that day; however, later in the day, they asked if they could outsource to an affiliate of theirs, which ended up being Zoom Drain. Precision had guaranteed me an arrival time after 5pm; I received a text from Zoom Drain saying they'd text me 30-45 minutes before they arrive, and Precision told me Zoom would be there 2-6pm. I received a call around 2pm and they showed up around 2:30pm. Wyatt, the technician that showed up (there were two people, I believe, though) was able to quickly diagnose the problem and fix it. They were in and out within half an hour. The total price was $666 (ominous, ha) and that included the time and the work - they had to move both toilets to get to the pipes, my fiance said (I was working downstairs during that time), unclog both, and then put both back. Would use Zoom Drain again - I see they're in Clarkston, same as Precision Plumbing (Troy area, but their tech was in Clarkston that day too), but they were able to come to my fiance's house in Farmington Hills which was nice.

They came quickly later at night. Did a great job! It's not the least expensive service in the…read moreworld, but sometimes that's ok. Would recommend.

The office answered my call and set up my appointment. Everyone was professional and helpful. Lance…read moreand Levan were prompt, professional, answered my questions and did an excellent job. They had to remove drywall to repair leaking sink pipes that were causing mold in the basement. It was a good price. Call Best Plumbing for any Plumbing problems.

We needed our kitchen/laundry line snaked to the main sewer. We called Best plumbing based on the…read morepositive reviews on Yelp. They had two people out within an hour of our call. The issue was handled within a short time at a reasonable price. Highly recommend!

Great family owned and operated company! They go above and beyond for they're customers! Highly…read morerecommend!!!

In 0° degree weather Kevin came out and saved the night and then the next day with Ryan (his…read moreco-worker) Considerate, respectful, knew what needed to be done with my old pipes leaking, and did an excellent job. The peace of mind knowing that the job is well done, Livonia Water & Sewer came out to help turn off water (my old valve wouldn't work) then ok'd the work, turned my water back on. The affordable cost, and quick action of everyone involved was a God send! Thank you Kevin & Ryan @ iplumbplumbingcompany.com

Kevin contacted me immediately on Sunday evening once I put-up my project. He is very responsive,…read moreknowledgeable, punctual and quick. He spoke with me on call, collected pictures of the issue, and came prepared with tools and plan to complete my project in one visit! He analyzes the root cause and repairs only what is necessary. Reasonable pricing, efficient. I highly recommend iplumb.

Very responsive and arrived on time as promised. Reasonable cost and professional worker. Fixed my…read moreissue quickly.

Well, the day after we posted the review about them not showing up, they called to (re) schedule…read more This time, they did arrive, and on time. The plumber did not have a mask but was willing to put one on. The original diagnosis had been defective or clogged cartridges in the leaking faucets. The plumber replaced the parts, but the faucets are still leaking. Now he says the entire faucet must be defective. So they misdiagnosed the problem and still charged for the failed repair. Still charged what seems like a LOT of money $500/hour, for one plumber, and this was an alleged discounted price. The plumber blamed the make of the faucets (Moen, usually considered a good brand, we got them at costco), and offered to expensively, but with an alleged discount, replace them with Delta faucets. overall, a disappointing and expensive mistake. Added a star for masking and showing up. Will look elsewhere in future.