They were very fast and reasonable. They did such a good job that I made a friend out of them…read more Great guy, Roy, and a wonderful family. If you're looking for a good old-fashioned quality work call Roy.

Really nice couple . Felt totally at ease and also felt I was not being gouged 100% recommend them…read more. Roy is hilarious perhaps without even knowing which is awesome . Work was done quick and very neatly !! ( yes, Roy I saw u wipe the water up ) thank you so very much

My bathroom was in a big mess and I called Mr. Rooter to explain my concern, I had a clogged toilet…read moreand bathtub and i tried to act as a plumber but of course it didn't work. So like 4 minutes later I was contacted by their dispatch to let me know that their agent is coming in 35-40 min and exactly 40 minutes he was here. He did a very good job professional, and he's very polite and helpful, he knew exactly what he was doing. The bottom line he saved my life really I would like to take the opportunity to thank him so much for saving me. His name is Jason A.

Horrible experience. did not fix issue. water started leaking in basement and the service…read moretechnician left without addressing issue. minutes later the sewer pipe burst in my basement. they refused to arrange for cleaning or reimburse cost.

They did a great job removing tree roots from my sewer pipe. I was getting other work done, and…read morethey were able to maneuver around the other workers to get their work done!

He is a Handy Man that knows how to do alot of jobs! I went out to buy s new kitchen faucet,and…read morehe's knew exactly what He was doing!!!!!! I'll keep his card, whenever I need something to be fixed at my home, I'll definitely call on him!!!!!

We were having issues with our shower tub spout, specifically the diverter wasn't working…read moreeffectively. I called Drain Resolvers and was asked to describe what was happening over the phone. An hour or two later, Mario came over and said we needed a new spout. He worked hard to install the new one and was meticulous in his workmanship. I felt like Mario really took his time with our project and gave us the best possible result. I'll be honest, if I were to try to do this myself, we would NOT have ended up with a working shower! I know my limitations! Thank you to Mario and his team for taking care of us as if we were his own family!

I just had Jim and AJ out to unclog the kitchen . They were very friendly and snaked all the way…read moreback to the main stack. Excellent job!!

I started using Universal a few years ago, But luckily…read morehaven't needed them in awhile! The staff comes out quickly and will warn you about emergency charges vs regular. I appreciate the knowledge the workers bring, they usually understand some of the older setups I have in my house and what they are the way they are. The staff is respectful, always covering shoes and explaining everything really well. Prices may be slightly higher than other places but having an expert install things correctly the first time is worth it. This round I had them replace a basement toilet, fix a not working faucet and diagnose water pressure issues.

We noticed water backing up into the basement floor drain, so I called Universal Plumbing and Sewer…read moreto take a look. They cleared the blockage, explained what caused it, and made sure everything was draining properly before wrapping up the job.

This company installed a toilet and new flange for me in September 2024 and I had a plumbing…read moreinspection in May 2026 that said that toilet was loose. We hadn't really noticed it but called numerous times, emailed on their website, and did not get a response until I put a review on Google and called again. He responded to the bad review by stating he didn't even do that work for me and snake to drain. Which never happened. He finally contacted me showed up sent his employee in his employee said yeah it's loose but you should've noticed this in the beginning so we're gonna have to charge you. I said no your labor should be guaranteed for two years like you said and that it is an obvious labor issue. He said I'll have to speak to my boss and see what we can do, he's out in the van. He came in went upstairs looked at it and said yes the bolt was loose. There's no way that can come loose so basically yes we think your inspection loosened the bolt. I said ok so you tighten them for me and he said yes it's not moving now. Me trusting what he said I let him leave and told him thank you and that I would take the bad review down. He left I went upstairs and the toilet was still very loose and wobbly. I contacted him again right away and he said there's nothing wrong with the toilet that he tightened it and it was not moving when he left. I said oh my gosh, how did it come loose two minutes later. Very shady company and will not stand by their work. I had another company come out today to find that only two screws were in the flange that requires four. They said the two that were in there were old screws and barely reaching the wood. So it wasn't even that something happened with the labor. They just took a short cut with no care. Terrible!

We initially chose this company because they offered a 2-year warranty on their work. When we…read moreneeded service for a recurring issue, it was clear that tree roots had grown into the line, preventing water and body oil/grease from properly draining--especially after the recent rainy season. Despite this being the underlying cause, the company refused to honor their warranty, claiming the problem was caused by grease. They insisted we would need another hydro-jet to fix the issue. Given that their own warranty was not upheld for a problem clearly beyond normal use, we cannot recommend this company.

We did a 2 bathroom remodel at the same time - these guys are THE BEST!! So professional and really…read morenice - they came right over the same day and fix the issue we had in our shower really quick. I bought the wrong handle and Mike called around and found the correct item and then he even drove 1/2 hour each way to go and get that part for me. I highly recommend this company -- Mike / Zack work well together and make a wonderful team. Thank you again for helping us today.v

From the owner: Specializing in: - Bathtubs & Sinks-Repair & Refinish…read more- Garbage Disposal Repair - Plumbing-Drain & Sewer Cleaning - Sewer Contractors - Tanks-Removal & Installation - Water Heater Repair - Bathroom Remodeling - Pipe Thawing - Sewer Cleaners & Repairers - Sump Pumps - Plumbers - Building Contractors - Gas Lines-Installation & Repairing - Building Contractors-Commercial & Industrial - Pumps-Service & Repair

John was great! Very patient and detailed with my older parents. John ran a new line upstairs for…read moremain floor plumbing to a washer dryer combo. He was clean and tidy and gave mom and dad a rundown of all steps. He went above and beyond and installed the actual unit once all the work got done. I appreciated the communication and pics he sent to me!

John came in and absolutely saved the day! We had Hoover Plumbing over to help us clear out a…read morekitchen sink drain backup in our 3 year old house. They supposedly ran 75ft of cable to snake it - only to tell us it couldn't be unblocked with just a snake and we needed to do a $1500 jet power flush. I felt like they were giving us the run around, so I gave John a call - he came in personally on his day off and was able to power through the blockage with his cable. That's it! No add ons, or extras! John and his team are absolutely our primary plumbers from here on out, no question!