Excellent, Thorough, Professional, Courteous Traveling from…read moreout of state to buy a car, Mr Kim fit a pre-purchase inspection in on a Saturday morning. He took the time to discuss the vehicle and the process prior to starting his work, he was very patient and attentive from the beginning. He took the vehicle on a test drive, afterwards performing a complete and thorough inspection. After he completed his work, with the car still on the lift, we walked around the vehicle and he explained his opinions, observations, & concerns. He took the time to listen and answer questions, making sure everything was addressed. In the end, charging a very fair and reasonable price. Simply, I cannot overstate how professional, knowledgeable, and thorough Mr. Kim was. I have a great mechanic at home, but any & everyone looking for a great mechanic in the Richmond area would benefit from going to JK Auto Care.

It's great to have a trusted mechanic who is reasonably priced, great quality and offers great…read moreadvice. We are on our fourth car with J, and wouldn't go anywhere else. He has worked with us on older cars ensuring we are safe but not pushing extra services that we don't have to have.

I met Dave over 30 years ago (playing racquetball; what a ferocious competitor!). For over 3…read moredecades (lord I'm getting older!) I have trusted Axselle Auto with all my family car (s) repair needs. Service is always completed as promised (usually faster). When I'm in a jam, they can schedule a loaner vehicle so that I can get to work. And they are always transparent when I have questions about a repair or charges on my bills. For peace of mind, and a safe motor vehicle to transport my family, I rely on Axselle Auto and their friendly staff.

I own a large truck a Chevy Silverado to be specific. I wanted to get new tires mounted and…read morebalanced on my truck along with an inspection and they did a wonderful job. friendly people done in one day and reasonably priced.

These guys are so good I never even consider going elsewhere. They are honest and highly skilled…read more They never try to sell you what you don't need and their prizes are fair.

This was, without question, the worst experience I've ever had with an auto repair shop…read more My car was towed here because it wouldn't start. Before anyone even looked at the car, they decided my key fob was the problem. They took it apart with screwdrivers and pliers despite me insisting the whole time that considering the symptoms it would be nearly impossible for this to be the reason my car wasn't starting. I did a quick google search that proved this and showed them but they dismissed it and were determined to get the key opened.....Once they got it open they told me the problem was someone had "glued the key closed and the chip in there was corroded by the glue". An hour later, they admitted the key was not the issue and sloppily glued it back together. The dealership later informed me the key is factory sealed and is not meant to be opened. They damaged the casing and did an awful job putting it back together. Over the week, I was given a revolving door of explanations. First it was the fuel pump, then supposedly they were sent the wrong parts, then it was no longer the fuel pump and needed to be reprogrammed. They also told me they put starter fluid in the car and that was why my car was now starting, but the dealership later told me later that same day that there was no evidence of starter fluid ever being used....... They had my car for a week, still had no diagnosis and they initially tried to still charge me a $150 diagnostic fee. When I picked up my car, it had fresh scratches on the hood and trunk that were not 100% not there when I dropped it off. The entire experience was incredibly unprofessional. My concerns were repeatedly dismissed, I was talked over, my key was unnecessarily damaged, my car was returned scratched on the hood and the trunk, and not a single person apologized when I went to get my car. I would not trust this shop with my vehicle and absolutely would not recommend them.

Stopped by early to get a state inspection. The guy was friendly and quick. Even with a few ahead…read moreof me, I was in and out in 30 mins. Definitely recommend this place for state inspections.

This is a family owned business. The original owner, Raymond Scott, passed away in 2010, after…read moremany many years of automobile repair for everyone in Shockoe Bottom. Lewis Scott, his son is the owner now, and learned his trade having grown up repairing cars and trucks , etc. along with his three brothers. These people are fairly priced, they do excellent work that you can count on. Call ahead always. Because they are so busy! Also while visiting there, you will notice that this is a 100+ year old building, that was a stable in the early 1900's. The brick walls still have the partitions that show where each stall was. I know this family very well, because I am Lewis's older sister. You can trust my family to treat you right. ~Peggy Scott Edwards

A shop for car guys run by car guys! I drove my car cross country and needed some well deserved…read moreTLC. I have a 2003 BMW and it's not easy finding someone who knows all the nuances with repairing and maintaining older German cars. Glenn and his team are knowledgeable, professional, and friendly. Great communication throughout the process and competitive prices. Highly recommend!

I recently moved to Richmond from Austin, TX...both our cars are German (Audi and VW), and both are…read morenow ofgicialy out of warranty, so hooray, I researched mechanics to avoid spending money at some dealership which lacks that human touch. The people at Delta V were incredible, as was the shop "dog" I played with in the morning I went--so cute.. shed lay down with her ball and push it to me with her paw and await the next throw everytime. My 2015 Golf-R needed all sorts of stuff I knew was coming ahead of time, so new front rotors and brakes, flushing brake fluid and radiator, Haldex Service, and the usual oil filter, air filter, and cabin filter and an inspection to top things off. I feel like my car is ready to go for the next year and was pretty stoked I didn't have to come back w the mailer coupon I had forgotten for a nice discount on $1500+ spent as they honored it with no fuss. There is nothing better than dealing with an honest mechanic rather than some go-between clerk, and my service experience was both timely and professionally handled. There's a genuine interest here to know customers. I'll be a lifelong customer while I reside in VA. 5 stars!

They were so fast and friendly! The man behind the desk was nice could be! I highly recommend!…read moreWould go back

I went here last Friday to get tires. I went to two other places first, but they couldn't get me…read morein. Crumpton's said it would be 45 minutes. They were higher than the other 2 places, but since they could get me in and out, I went with them. 2 hours later, I rolled out. My tires were evenly worn indicating that my car was driving straight. Now my car is dramatically pulling to the right.

What great service! I've been looking for a new auto shop since the dealership I went to has sky…read morehigh prices. Found Elliot Auto was a small, welcoming, and recommended biz. Getting an appt was easy, I called in & they gathered my info to send me a quote. I got a quote via text that I accepted to set the appt. There's no waiting room, so you do have to drop off the car & head elsewhere to wait. I had a scheduled maintenance done, and it was ready before the end of day. Upon pickup they explained what was done & made sure I didn't have any questions or concerns. All the staff was SUPER nice! Definitely recommend.

My car's check engine light recently came on, and after reading the outstanding reviews on Yelp, I…read moredecided to contact Elliot Automotive. From the moment I called, the experience exceeded my expectations. Jay was incredibly kind, professional, and helpful. As someone new to the Richmond area, it was reassuring to have such a positive first interaction with a local business. Everyone I encountered was friendly, welcoming, and truly focused on providing exceptional customer service. Based on my experience, I can confidently say "Yes--I highly recommend this business and will absolutely return in the future". Thank you for such a great experience. C. Rosser

Good, honest mechanics. Easy to get appointment and fast service. See Thomas for all your auto…read morerepairs and maintenance.

I have been taking my car to Woodards for a few years. They are always friendly, honest and…read morethorough. I have always received excellent service. I was thrilled when I found them. I love the fact that their fees are reasonable and only fix what is needed. Unfortunately, the garage has moved to a location much farther away from me but I will continue to take my car to them. I trust them with my vehicle. Thank you for being fair and honest.