Isaiah was beyond helpful. He came to my house, performed a diagnostic test to check the trouble…read morecodes, identified the issue, and sent me every detail regarding my vehicle's problems. The next day, he came to pick up my vehicle and even provided me with a loaner car in case I needed to get around, which I thought was extremely helpful. He kept me informed throughout the entire process, sent pictures of the work being performed, and provided clear solutions. Overall, I found Gear Shift to be reliable, dependable, and professional. That's very rare to find in a mechanic nowadays.

Gearshift is awesome super clean super friendly and knows his stuff. Love the service saved me lots…read moreof money vs the dealership or some other shops I can totally understand the overhead for shops but if you can save a few hundred bucks why not? I'll be doing another service soon with my other cars! Thank you so much!

Good experience with Madhi…read more Car Serviced: 2023 Subaru Outback Service Req: Rear brake pad replacement Price: Final cost matched initial quote cost. Communication: Timely and responsive via text message. Easy scheduling. He communicated the day of that he would be there earlier if that was ok. The job was finished with in the time frame given. Gave detailed information about warranty with autozone brakes for next replacement. Professional and friendly. He is ASE certified.

100/10 stars! Where do I start! Mahdi was absolutely exceptional. He was very respectful and very…read moreefficient. He accommodated my urgent need to replace my brakes and was at my house within hours of messaging him. He showed up when he said he was going to, didn't try to oversell me, he was very efficient and even went on a test drive afterwards with me to make sure that I was happy with his service. He's very trustworthy and me and my husband couldn't be happier with his service. I would highly recommend Mahdi to all of my friends and family. Thank you again Mahdi! I appreciate you.

What a great experience!!!! ---…read more ** 5.0** I wish I could give more than 5 stars on this review. Wholesale Tire and Automotive is the only shop I trust with my cars. Kenni, the owner, is amazing and always makes sure you're fully informed. Her mechanic Michael is incredibly sharp -- he diagnosed and fixed an issue on my daughter's BMW that a "name brand" shop had written off as unrepairable. It runs perfectly now. Based on that, I brought my Suburban in before a 6,000-mile road trip for my daughter's college move-in. Josiah and Kenni walked me through everything it needed, and the truck runs just like new. Fair prices, honest work, great people. Do yourself a favor and give them your business -- I won't take my cars anywhere else.

2010 Jetta 2.5L (Oil and Coolant leak, yes we know these cars have their issues)…read more I paid $1,300 for oil and coolant leak repairs. While they did fix the oil leak from the brake vacuum pump (with customer provided part), the rest of the experience was a disaster of poor diagnostics and unauthorized billing. * Unresolved Coolant Leak: Charged to replace the coolant flange, but the car leaked coolant immediately after picking it up. Basically felt like I had to figure the problem out before bringing it back in, and/or I wasn't believed that the issue was still happening. I called back a few days later after coolant level had dropped, was told it was air pockets. Refilled and waited another week. Lost another quart+ of coolant. We park it in the dirt so I placed a tray under the vehicle and caught quite a bit of coolant with an observed active drip a day after the car had been resting (this was all communicated to Kenni with a picture). At this point she said I could bring it in, as I felt like the diagnostic was being pushed onto me to not waste their mechanics time. * Unauthorized Shifter Cable: Replaced a shifter cable during the leak repair completely without my consent or prior authorization. * Defective Recheck & Dismissive Attitude: When I brought the car back, they drove it hot instead of letting it sit cold to locate the drip, then claimed they couldn't find anything. Rather than taking responsibility, they acted like it was my fault for owning the car and made it clear they didn't want to invest any more shop hours into actually solving the problem. * Surprise Diagnostic Fee: Ran a $60 chemical block test without my permission, billed me for it, and still couldn't identify the leak. The owner is personable and gives off a "family-like, straight shooter" vibe at the counter, but that friendly helpful demeanor vanished once things got complicated and time consuming for the shop. The right thing to do would be to offer some kind of refund, but since that was not offered by default for not resolving the issue, I am going to assume this happens more often than not on certain repairs and is not worth my time to fight or challenge other than leaving a detailed review to warn others. Doing unauthorized work, shifting blame to the customer, and leaving a $1,300 bill with an active coolant leak makes it impossible to recommend this shop.

I highly recommend Thaer and his shop. I've trusted him with both my Lamborghini Aventador and my…read moreprevious Huracán, and his work has always been exceptional. Thaer is extremely talented, knowledgeable, and genuinely understands high-end exotic cars. He's one of those mechanics who can diagnose problems others struggle to figure out, and he takes the time to make sure the job is done right. When you own cars like Lamborghinis, it's not easy finding someone you trust to work on them. Thaer has definitely earned my trust. Great work, great service, and most importantly, someone who knows what he's doing. Highly recommended.

As I searched yelp for a BMW mechanic, the most important thing I'm looking for is quality. I want…read moremy car to be worked on efficiently, but I don't wanna pay an arm & a leg either so I do appreciate the value coming from this place. Might add, I haven't even gotten any work done yet. That's how cool the guy is.

Came in to do an oil change left with bad energy since they did it way too quick and pulled out the…read morecar when they had me pay at the gas station next-door fast-forward a week and a half later check engine light comes on. I stopped at an AutoZone received a P219a after inspecting the oil realize it was completely completely overfilled. I called back to get answers but once I told him the issues and that I've been there they hung up. I attempted to call them back on my work. Phone answered it was hung up. I'm gathering all my evidence and will be taking them to court.

Came here the other day for an oil change on my F150. The crew was able to take my vehicle in for…read morethe service immediately. The technician was super friendly and knowledgeable about what was needed and didn't try to up sell me. I appreciated that! Gave me a good deal on the oil change and also received a car wash for free. Not a bad deal at all. Good value good service conveniently located and you can't beat the price Thank you

I have a 2019 Ram 2500 and I took my truck off-road into some rough trails and wanted to have the…read moresuspension checked. I had a bad experience with my original off-road shop and I didn't want to take it back there. I called several off-road shops and no one wanted to touch an install by a different shop or just don't want to do anything other than new installs. I emailed Carli, the manufacturer of the suspension, and they recommended Hicken Motorsports. Wayne was very knowledgeable and adjusted my alignment and set my shocks to the correct pressure. He was easy to deal with and reasonable. I highly recommend him!

I have been going to Hicken Motorsports for service on my 2015 Ford F-150 for a couple years now. I…read morehave always been satisfied with their service and professionalism. I recently took my F-150 to have the shocks, rotors and pads replaced. Their suggestion for parts were exactly what my truck needed and nothing more. They finished the work in less than one day and now the truck rides and stops like new. I trust Hicken Motorsports with all my vehicles. It is obvious our safety and satisfaction is their priority.

Left this on the other location but brought my car with no issue and now there's an issueread more

They were selected by my road service carrier. There was some communication issues with my…read morecarrier. But once they arrived on scene, Wow mobile tire shop on wheels. Sorry failed to get his name, great guy. It was not a nascar job, but under 15 minutes I was back on the road! If you're in need I recommend them.

Great experience overall. Capt Joseph is awesome! He's super friendly and knows exactly what he's…read moretalking about. Any car issues or upgrades, I'll take my car here. If you care about your car, you need to take it to someone you can trust and someone that is experienced. Tech Star Motors, 5 stars!

Never take your German car with its complex electronics and computer system to this place. They do…read morenot have the capability to diagnose the car and tell you what is wrong with your car. I have an Audi A7 and while driving it the A/C stopped working. I took my car to Tech Star just because it was close to my office (which was a huge mistake). They first told me that the A/C compressor is the problem and was going to sell me the compressot for $1,100 and then gave me $300 discount on the part. That was the first red flag for me. I just did a quick search online and purchased the OEM part with all the additional hardware for $400. They started working on my car and I was told that it would take 2-3 hours. First day went by and they could not fix the car and no one told me that the car was not fixed. I stopped by the shop at 5:00pm on that day to get an update and found out they were left for the day. I called the owner Joseph and he told me that he is driving and yelled at me "what are you gonna do now!" The next day I found out that they messed up my car's electronics and could not figure out what the problem was. Long story short, it took them more than a week of holding my car in their shop and just throwing parts at it plus wasting my time and giving me absolutely no clear reason or indication of what is going on, so they come to the conclusion that they still need more time to figure out where the issue is. I took my car this morning to Audi of South Coast and within an hour it was diagnosed with a bad fuse that was causing the problem. The fuse was $2+$159 diagnosis fee. I also asked them to check my original Ac compressor and turned out the compressor was completely functional and had no problem (here I wasted $400 on compressor based on Tech Star diagnosis) Out of this whole process, what I got was frustration, money out of pocket for parts that were not needed, damage to the plastic cover under the hood by Tech Star, and complete waste of time. For the sake of yourself and your car please do not take your car to this place if you drive a German car later than 2002. They might know how to work on older cars, but they definitely have no clue how to work on newer cars and might just damage your car.

I took in my 2018 LexusNX F Sport At first, I had them to…read more full alignment on my vehicle I noticed after a few weeks that still was not staring solid!, Then I took I spoke to the manager, and this time they performed full Tires Balance, manager did not charge me for it!, and then I noticed my vehicle drove solid. all.

Very disappointing experience at Mountain View Tire & Auto Service. I scheduled a 9:30 AM…read moresit-and-wait appointment online for routine preventative maintenance and an oil change. When I arrived, Stephanie at the front desk immediately told me that I would have to either leave my vehicle for the day or come back another day because there were only two technicians working and they had "pretty big jobs." At that point, I questioned why I was able to schedule a sit-and-wait appointment for 9:30 AM if the shop was not actually able to accommodate it. Her response and overall attitude were extremely rude and dismissive, as though my appointment was an inconvenience to her. She then told me that because my vehicle is a Wheels vehicle, it would take even longer because they needed to get approval. I explained that I have brought this same vehicle in for preventative maintenance before and there has never been an issue with an approval process. These are scheduled maintenance services, so I was confused about what exactly needed approval. When I asked her about it, she said everything had to go through an "AI system" and that this was simply "the process at this store." This made even less sense considering I had taken my vehicle in for the same type of preventative maintenance just four months ago and everything was completed without any issue or approval process. I then asked how long the service would take. She told me it would be until the end of the day, which she said meant 7 PM. I asked her, "How is it going to take until 7 PM if I have an appointment at 9:30 AM?" She looked at me, rolled her eyes, and simply said, "There's other appointments." This is exactly what I find so frustrating about this experience. Having an appointment at this location seems to be treated like an inconvenience to the store, when the entire purpose of an appointment is to schedule a service at a specific time and the customer is literally paying the store for that service. If the location is so understaffed or overbooked that they cannot honor scheduled appointments, why not call customers ahead of time and let them know? Instead, customers are left to drive to the store, rearrange their schedules, and waste their time only to be told that their appointment essentially means nothing. That is incredibly frustrating and, quite honestly, insulting. I completely understand that a shop can get busy and that unexpected delays happen. What I do not understand is accepting a 9:30 AM sit-and-wait appointment when you already know you cannot reasonably accommodate it, and then treating the customer poorly for asking questions about it. What made this experience even worse was Stephanie's attitude throughout the entire interaction. She was rude, dismissive, spoke to me in a very loud and condescending manner, and made me feel as though I was inconveniencing her by asking completely reasonable questions about an appointment I had scheduled. Because of this experience, I called the Norco location to see if they could accommodate me instead. The difference in customer service was honestly night and day. The staff there were much nicer, more helpful, and actually honored the appointment. I was able to bring my vehicle in for the same preventative maintenance and oil change and was in and out in about an hour and 20 minutes the same day. So clearly, it is possible to provide good customer service and properly manage scheduled appointments. At the Mountain View location, after I told Stephanie I was going somewhere else, she looked at me, rolled her eyes again, grabbed my keys, and continued to act completely dismissive. I asked for her name, and she smiled and said, "Stephanie." This entire interaction happened in front of other customers in the lobby, which made the situation even more uncomfortable. I have no problem with a shop being busy. What I do have a problem with is accepting appointments that you clearly cannot accommodate and then treating customers poorly when they question it. If you cannot honor the appointments you offer, then stop offering them or, at the very least, have the courtesy to call customers ahead of time. I would not recommend this location based on my experience. The customer service was extremely poor, the communication was unacceptable, and the way I was treated was completely unnecessary and unprofessional. After this experience, I will be taking my vehicle to the Norco location instead.