Boris did a great job and was very proffesional and was very curteus…read more And I was very impressed with the services

I highly recommend Vernon from Douglas Orr Plumbing. After working with several plumbers over the…read morecourse of six months, he was the one who correctly identified the root cause of the issue affecting all three showers in our home. The problem involved imported fixtures that had not been installed correctly. Vernon was knowledgeable, proactive, and persistent in finding the right solution. His expertise and attention to detail made all the difference. In addition to his technical skills, Vernon is responsive, communicates clearly, and maintains a positive, professional attitude throughout the entire process. He genuinely cares about resolving the problem the right way. If you're looking for someone reliable, experienced, and committed to delivering excellent results, I highly recommend Vernon. In my experience, he is one of the best plumbers at Douglas Orr Plumbing.

I replaced my water heater with Jorge. I am still waiting for my receipt to claim my rebate of $500…read morebut he does not forward it to us and it's been about 6 months now. Also called them back because not working properly and I am still waiting for them to come it's been 2 months.since that call and still no response.

When i purchased my home the gas lines were a chaotic mess and our 40 gallon OLD water heater was…read moreabout to die. I called Jorge and he came out on time to take a look and provide us with a quote. His pricing was reasonable and we set a time for his guys to come out and do the work. They removed all of our exiting gas lines and installed a brand new gas Tankless water heater. The 2 gentlemen that came out (Leonel and Osvaldo) were super nice and did an awesome job (they work super clean). Within 2 days they ran the new gas lines and installed the new tankless water heater. Everything has been working great now (its been a few months). I will be having them come out to install a Gas Pool water heater as well in the near future, cant wait to get that done and report back.

Great service from these guy10/10 amazing attitude very informative would definitely recommendread more

Company wasted two weeks of our life. I should have seen the red flags when they couldn't find the…read morewater cutoff valve and preceded to tell me the house didn't have one (same day the sprinkler guy found it within minutes). We were later provided a quote that literally left out every-single-repair we needed and was $1000-$2000 to have our pipes scoped and cleaned. Being that we just bought the house this was not at all what we needed. We should have cut the cord but we continued due to needing the shower faucets and sink stoppers repaired along with the sinks caulked and wanting to get these fixed sooner versus later. We then got another estimate that only noted the faucets so we called again and where told the sink at least was included (but we never got a clear answer) We were told it would take a few days (3 days) because the faucets were no longer being produced and would have to be ordered. I said that was fine and we would see them in a few days. Well, a few days came and went and when WE finally were able to get someone on the phone we were told it would be a few more days but we were confirmed for Friday. Thursday we called to confirm and were told the plumber (Alex) would call me that night but we were 100% confirmed for the next day. He of course doesn't call so we call that Friday morning and he tells us he will be there by 12:30........ 2:30 rolls around and he cancels and makes plans to be here today (Saturday) no later then 9:00am---at 11:00am we left them a voicemail that the cord was finally being cut which we should've done already. In short, if you are looking for an unreliable, inept, incompetent company that is ill-equipped to handle even the most basic of plumbing services and you want to call them 20+ times without getting a clear answer or concrete date/time of service.... well, this company is for you! If not, please don't waste your time! UPDATE: After the fiasco with Grand Rooter, we were referred to Terry's Plumbing who made themselves available that following Monday, arrived on-time, charged us half of what this company charged (including everything we needed that was seemingly lost in translation with this company) and completed the work that very day. I will be writing a very positive review for Terry's Plumbing who I highly recommend. Shame on you, Grand Rooter!

Showed up on time and did a great job on replacing washer valves…read more Would hire again for a plumbing job.

I used this company several times. services requested were spout, sink and U trapped toilet bowl…read more Response times so fast. Quality and value were fair. He was friendly and punctual.

The water heater in my home was leaking and I knew it was time for a new one. I had a time…read moreconstraint and needed to find someone to come out and take care of the water heater replacement as soon as possible. Within an hour of me calling in, I had a tech, Adrian, in my home and giving me quotes. He was very helpful and polite and explained everything that would be needed and done. The work was done same day which saved the day for me and Adrian cleaned up the area where work was done and made sure everything was up and running. The only issue I have with the entire thing is the cost. I definitely needed the work done asap and think I paid the price, more than double, for that because it was way more expensive than I expected. Thanks

Credit where credit is due. Diamond Plumbing leads by example. I had a considerable-sized job for…read moreone of my buildings and had to find a new plumbing contractor because all the last ones lacked something. Whether it was arriving on time, sticking to the schedule, or just simply doing what they say, without changing things midway, and/or asking for more money. From the first phone call, they did what they said. On time, every day, working with unforeseen circumstances and staying within the estimated cost (something not seen in Miami). Integrity, liability, and overall excellence. My only regret is not finding them sooner.

Saada Nisimarie, was amazing. He went above and beyond to get my plumbing issue fixed. 12 hours one…read moreday and back at it bright and early the next day. Thank you

Great job and recommendation. Great communication and assistance. Answered all questions and…read moreprovided great service

I strongly recommend PPM - Plumbing Police Miami! After requesting an estimate, the owner, Michael…read morearrived at my home the same day. Instead of giving me an outrageous estimate he informed me that I could repair the problem myself with a simple tool which I processed. I found the tool and made the repair myself immediately after he left. A good honest plumber is priceless.*****

Michael did a fantastic job on a pesky Toto toilet system that just wouldn't stop leaking. He is…read morevery professional and found all the right parts to make it work again. Very honest. Highly recommend him!

I hired them to do a repair. They quoted me a price and asked for a 50% deposit. I paid them the…read moredeposit. They never did the work. They refused to return my deposit.

Luis and his assistants did an amazing job completing a job done terrible by another comapny…read more(Dolphinz plumbing -- STAY AWAY). He is a straight shooter and will not up-sell customers on things they do not need. I'm very happy with the work and highly recommend!