Anthony is awesome. He put new rotors/pads on the rear of our 2023 VW Taos in about an hour. He is…read morea true car guy and we sat and chatted for 10-15 minutes in the freezing cold about cars in general. The price was way cheaper than the dealer quoted and they come to whatever location you choose. I'd absolutely recommend Roll Away to anyone who needs mobile vehicle work.

I've tried multiple Mobile brake services in the past and this experience was amazing!…read moreThis felt like a luxury service! I requested front and rear brake pads and rotors in Nashville. I was worried about a possible mess but the work area was completely covered and very presentable. They didn't need much room and made this service seem as if it was meant to be done at home instead of a shop. This was done start to finish in like 30 minutes and I even watched them clean all the corrosion like advertised. Very nice digital invoice and even the option for buy now pay later. This company also had the BEST price vs a days worth of price checking. My brakes and oil changes will always be done by Roll Away for now on! Thanks Again!

Thank you doing well. Air conditioning works good. Thank…read moreyou for the reduction in cost.

UPDATE: The issue has been resolved. They were friendly and accountable. They went out of their…read moreway to make me feel special on a day where I wasn't feeling very special, and that meant more to me than the car. I'm glad I don't have to go looking for a new car person now.

Responded almost immediately. Arrived when he said he would. Got our tire fixed quickly. Super…read morefriendly!

Terrible service, I have been in the side of 24 for hours. Made the mistake of going through…read moreprogressive for a tow. Was told it would be 40 minutes and the person who called me had no idea where I was when I gave cross streets and directions from Nashville. I even sent a map, no follow up, no communication except through the auto text program saying it would be another 51 minutes then another 63 minutes. I can understand it taking some time to get me and my car off the highway but it should not be this long. I cancelled and called another company. Feels scammy, not worth the 300+ I sent to secure the tow. Will be expecting a refund.

Excellent auto repair experience! He was friendly and helpful when I called, said he could could…read morecome to my house to look at my car (saved me the cost of a tow to a shop - wound up costing less than a tow anyway). He not only showed up super fast, he already had a plan for parts if it came to that. Also gave some valuable tips if something similar happened again. Will definitely be calling Jordan's again. Highly recommend!

I trusted this guy to do a brake job on my daughter's truck, he sent me a bill for $502.00. 3.5…read moreweeks later brakes started grinding called him he said he was out of town, called another mobile brake service they came advised needed new pads and rotors another 500.00. They sent me pictures bottom line Jordan's mobile automotive charged me but never did the work.

I had a great experience at Terry's Service Center! Everyone was incredibly friendly, professional,…read moreand knowledgeable. They took the time to explain everything clearly, answered all of my questions, and made sure I understood what my vehicle needed without making me feel pressured or overwhelmed. As a woman, I especially appreciate how comfortable and respected I felt throughout the entire experience. There was absolutely no "talking over me" or trying to push unnecessary repairs. They were honest, straightforward, and genuinely focused on helping me make the best decision for my vehicle. It's refreshing to find an auto service center where you can trust the people working on your car and feel confident that you're being treated fairly. I highly recommend Terry's Service Center to anyone looking for honest, knowledgeable, and friendly service--especially women who want a shop where they feel comfortable and respected!

Great automotive center. However, they neglected to tell me the a/c compressor was down after my…read morecar was there for an entire day! I ubered to and from Terrys and wasn't compensated for my trips.

In Nashville on Labor Day weekend. Our vehicle wouldn't start on Sunday morning. Read through…read moredozens of reviews and settled on Carl Wood's Garage. Got a tow to Carl's. Spoke to Frank on Tuesday and he stated he would do his best to identify the problem and get back to me. Later that day he called and gave me a quote for a new starter and the labor required to do the job. A pretty intense job for our make and model. I gave the go ahead. Frank was able to work us in and he had the vehicle ready by Thursday. We settled up by phone. Total cost was cheaper than the quote. A relative picked up the vehicle the next day due to us being out of town. He stated thst the garage was the cleanest garage he had been it. Outstanding service! If you need a trustworthy, honest, garage, check out Carl Wood's Garage!!

I don't leave negative reviews, but my experience with Carl Woods Garage was disappointing enough…read morethat I felt compelled to share it. After my car wouldn't start, I had it evaluated at another shop, where I was told the starter and head gasket were problematic. Because they couldn't perform engine-related repairs, I had my vehicle towed to Carl Woods Garage for further evaluation. When Frank called me Monday morning, his attitude was noticeably dismissive from the beginning. He explained that they would need to perform their own diagnostic rather than rely on another shop's findings, which I completely understood and agreed to. At no point was I informed of the diagnostic fee or that the diagnostic might be unable to proceed without first paying for a significant repair. Later that day, Frank called to tell me the starter needed replacing and that I would have to pay over $500 for the repair before they could continue evaluating the vehicle. Given that another shop had already raised concerns about a potentially serious engine issue, I was understandably hesitant to spend that money without knowing whether the car might need repairs exceeding its value. When I asked whether they had identified any other issues during their initial evaluation, Frank repeatedly dismissed my questions and responded with condescending analogies rather than providing straightforward answers. I completely understand that certain problems cannot be diagnosed without a running engine, but I don't think it's unreasonable to want clarification about what was inspected before committing to an expensive repair. After initially agreeing to the starter replacement, I was then informed that they were short-staffed and would be closed the entire following week for vacation. Since I couldn't risk being without my vehicle for potentially two more weeks, my husband called to explain that we would need to have it towed elsewhere due to time constraints. When my husband arrived to retrieve the vehicle, Frank demanded payment for a full diagnostic fee that had never been disclosed to me beforehand. My husband questioned what the fee covered, considering we had only been told what the previous shop had already identified and had specifically been informed that further diagnostics couldn't be performed without replacing the starter. Rather than explaining the charge professionally, Frank became argumentative and condescending, even asking my husband whether he had a job, apparently insinuating that we didn't understand that people deserve to be paid for their work. Frank refused to release our keys until the fee was paid. My husband ultimately paid, and Frank stormed out of the shop. To be clear, we have absolutely no issue paying technicians for legitimate work performed. What we take issue with is being charged an undisclosed fee for an evaluation that couldn't be completed, receiving no additional clarity about the vehicle's condition, and being treated disrespectfully simply for asking reasonable questions. I understand that diagnosing mechanical issues can be complicated and that repairs sometimes need to happen in stages. However, those limitations and associated costs should be communicated to customers upfront, not after the fact. The most disappointing part of this experience wasn't even the money. It was the complete lack of professionalism, transparency, and basic customer service. I would not recommend Carl Woods Garage based on this experience. Customers deserve to understand what they're paying for and to be treated with respect when they ask questions.

I don't wanna let the cat out of the bag for fear that they will change. I can't believe this level…read moreof honesty and kindness and integrity still exists in this day and age. I have found an auto mechanic I can trust and will use for the rest of my days. I could not recommend them any more highly. Go and tell friends.

Great honest shop! Good pricing and they got me in and out same day ! Will be back !…read moreWohoooooooooooooo

Continues to demonstrate customer centric service on all of my vehicles, models and makes…read more I consider them a true partner in my automotive repair needs.

Came in with complaint of vibration. New driveshaft and motor mounts later (approx $ 1400 in parts…read morealone) I am told my vehicle needs extensive hardware replacement in the engine. Found fine gauge metal wire in my oil filter afterwards. Vibration was not fixed either. Was screamed at over the phone when I attempted to inquire about the origins of the foreign material and was called "stupid". Owner Luke does not take well to simple questions such as : "if nobody but you or your guys have been in this motor, where did the metal come from". Responded with cursing and insults instead of answers. Was hung up on 2 times and told not to return. However my motor mounts were installed at no labor cost due to the original diagnosis for the vibration being wrong (my discovery not theirs).