These people have fixed a few different issues on my cayenne and each time they were very…read moreprofessional. Good communication and thorough in explaining the issues too I'd highly recommend this shop

Great Service & Highly Recommend!…read more I had a great experience with CarCare! They provided excellent service to my vehicle and made sure everything was taken care of properly. I especially want to recognize Jake for being so helpful, professional, and kind throughout the entire process. He went above and beyond to make sure I was taken care of and kept me informed along the way. I truly appreciate the time and care he put into helping me. I'm very pleased with the service I received and would definitely recommend CarCare to anyone needing reliable and trustworthy vehicle service!

The good folks at Eurwerks are great to work with. I took my 2012 Mercedes E350 in for a regular…read moreservice and a few repair issues (noisy fan, check engine light, broken hood ornament). They took care of all the issues in a timely manner and at a cost much better than a dealership. They identified and resolved several minor things but never tried to "upsell" services I didn't really need. I'll definitely trust Eurwerks to keep my car running for several more years!

Customer service is nonexistent at this shop. They take your car for a scheduled drop-off but give…read moreno guarantees on when they'll start or finish the work. Communication is poor, leaving you feeling like you must hound them for updates. My car was with them for 5 business days, during which they only worked on it for 3 to 4 hours and failed to fully repair it. Scheduling an appointment feels pointless. I booked a diagnostic test for my main and auxiliary batteries 3 days ahead of a Thursday appointment. I confirmed the appointment the day before. When I dropped it off Thursday morning, I was assured I'd receive an update "maybe after lunch time." By the end of the day, I received no update from them and when I stopped by the shop, I could see that my vehicle had been untouched. I reiterated my need for the car by Monday, and they said they'd try to look into it the next day. On Friday, I sent a polite reminder and received a curt response saying they prioritize repairs as they arrive. It became clear that appointments are just window dressing. They finally completed the battery replacement on Friday but then found what they believed was an issue causing a battery drain, requiring more diagnostics. A delay in identifying that problem extended my car's time with them. By end of day the following Monday, I had heard nothing from them. On Tuesday, I asked for an update and was promised to be provided a status update before end of day, but they failed to provide any kind of update. On Wednesday, I pressed for an update again, reminding them of the delays. They finally had a tech spend a couple more hours doing diagnostics but still couldn't pinpoint the issue and stated they would need more time (and money) to troubleshoot. After 5 days and minimal progress, I decided to retrieve my vehicle. A nearby Mercedes dealership charged me for diagnostics and found NO issues! Given my experience, I do not trust this shop for future work. They've lost my business and have shown a troubling lack of efficiency and a customer centric focus. From previous reviews, I've noticed that the shop's ownership likes to debate negative reviews (and they get the last word). I've provided all the facts accurately and if Yelp allowed more space for reviews, I'd give you even more details. For potential customers: be wary. They treat new customers poorly, break promises and take too long to perform basic maintenance. Save yourself the hassle--go elsewhere.

If I could give JW collision 10 stars I would. We are from Texas and visiting my parents in…read moreTennessee and we were involved in an accident . We were not able to find a rental and was a hour away from my parents and pretty much stranded. John was understanding and helped us get back on the road so I could make it to my parents. I can't express how much I appreciate the kindness that John an his crew showed my family and my dogs. I would 100% recommend anyone to go to this shop before any other place.

We were directed to this shop from CarMax recently as a third party shop who could work our car in…read moresince CarMax's service shop was backed up. I had taken a car there a few years back and had a great experience so we chose to go here with our 2021 Ford Explorer. We didn't know that the company had changed ownership since getting my car worked on here and we had the absolute worst experience ever. The employees here have the worst communication ever and no one seemed to care that we were out a car for an entire month. We dropped off our vehicle on September 11th and JUST picked it up Monday October 16th. The issue was never fixed and we had to pay $800 because according to CarMax the shop didn't work the claim correctly and they could do nothing about it. Our car has the Max Care Bumper to Bumper warranty so the fact they directed us to a shop that doesn't know how to process claims and use the warranty correctly and left us paying $800 for our still broken car doesn't make sense to us still. The shop has the worst customer service and communication ever. We had to constantly call them to get any updates or information and of course only one person, Danny, knew anything about our car. He would give us info that they were waiting on a computer to be able to diagnose the issue and we understood that some things just take time to figure out. However, we were constantly told it would hopefully be done by the end of the week, every time we called for an update. If they couldn't figure it out they should have been honest so we could get it to another shop who had the technicians and technology to get it figured out. Danny was also so difficult to get a hold of. I spoke to him finally on October 9th, he said he'd call by the end of day with an update as the technician was supposed to look at it that afternoon and he never called. My boyfriend followed up two days later and Danny was off that day, the owners were unavailable, and no one in the entire shop knew anything about the status of our car. That was on October 13th, a full month after we dropped it off. The fact that no one had an answer or knew ANYTHING at that point was infuriating. We are BEYOND frustrated with this shop and don't want anyone to experience what we've had to go through. This shop lacks basic customer service and communication skills and our car is still not fixed! Think twice before bringing your car here, if I could give zero stars I would.

First and foremost, Tuffy Tire Gallatin has proven to be a place I can trust! They've always had…read morethe utmost integrity! They take care of me every time, promptly, with expert service and attention to detail, all at a very competitive price. Thank you so much, Tuffy Tire Gallatin...see y'all next time for sure!

Great Value and Excellent Technicians! They are fast and accurate! Tony and his team do superb work…read more! I would recommend them to any one needing vehicle maintenance or repairs. Thanks to the guys at Tuffy Tire !

This is the only collision place I will use to repair damage to my cars. I've had deer run into me…read moretwice and a hit and run. They repaired my car all three times. They were recommended by a client who was an auto insurance adjuster for The Hartford. He knew all the collision places in Nashville. The service is great. They accept almost all insurance which they did mine. Very nice to work with. Wouldn't trust anyone else with my car and have recommended them to friends and neighbors. I highly recommend them if you need body work.

They are a good honest shop that does excellent body work. We will be back soon! Thanks!read more

I called Murfreesboro Ford about replacing my keypad entry. They said 769 plus tax. CarTech was…read morejust a little over 500.00. I have used CarTech numerous times and they always seem to be less expensive than the big shops. He does quality work and stands behind it. I always take my 2 Ford Explorers to him if he can do it. Always a fair price for the same job. You can't go wrong using Scott and his crew.

I called on a holiday Columbus Day and had no appointment they got me in at 10:45 AM with A…read morealignment. Service, friendliness, any questions answered this is a business you can TRUST

RUN!! Complete ripoff! He doesn't tell you how much the quote is going to be. He spent 10 minutes…read more"diagnosing" what we already knew and then charged us $239 and that wouldn't even go towards the total for the fix! Hidden fees up the wazoo!! It would've been cheaper to tow the car to the mechanic and get a free quote! Very unreasonable! Bad business practices!! (Note: I disguised my name for safety purposes).

This is the review that I left yesterday, November 13, 2025:…read more "Roberts is the real deal. He has the sophisticated diagnostic equipment to identify the problem and the advanced mechanical expertise to fix it. However, he is expensive and adds some gratuitous fees. Cost for 2-hour diagnostic assessment to identify faulty crankshaft sensor was $133.90/hr x 2 = $267.80 plus $50 service charge for total of $317.80 ($348.79 with tax). Cost for installation of new crankshaft sensor was $58.81 for the sensor, $130.00 for 1 hour of labor plus another $50 service charge for total of $238.81 ($262.09 with tax). I offered to pay with cash. Roberts said he preferred a credit card. However, he did not tell me there was a $31.96 "noncash adjustment/credit card fee.". There was also a $22.86 fee for mobile supplies. Altogether, the cost for diagnosis of faulty crankshaft sensor and replacement with a new one was $671.01. In addition to parts and labor, this included two $50 service charges, a $31.96 "noncash adjustment/credit card fee", a $22.86 mobile supplies fee and tax on the extra charges and fees. If Roberts had come clean about the $31.96 fee for not paying in cash when I offered to pay in cash at first, and if he hadn't added a $22.86 fee for mobile supplies, I would have left four stars." -------------------------------------------------------------- This is my response to comments from the business owner regarding the above review that I posted yesterday, November 13, 2025: Thank you for crediting my VISA card with $50 for the duplicate service charge. Since the final billing amount included 9.75% tax, the credit should have been for $54.88. I did check the "terms and conditions " on your website again to be sure that I hadn't overlooked anything. According to your website, you charge $130.00/hr for diagnostics. However, I was charged $133.90/hr. The amount of overcharge was $7.80 for two hours plus 0.76 tax = $8.56. Your website says nothing about a charge of $22.86 for mobile supplies that was added to my bill. Including tax, the amount of overcharge was $22.86 + $2.23 = $25.09. Your website also says nothing about a 5% "noncash adjustment / credit card fee" for paying with a credit card in lieu of cash. Including tax, the amount of overcharge was $31.96 + $3.12 = $35.08. So, the total outstanding overcharges are $4.88 + $8.56 + $25.09 + $35.08 = $73.61. By the way, I don't happen to think these oversights were intentional on your end. Rather, the software that you're using for billing appears to be much lower in quality than the sophisticated diagnostic software that you use to identify mechanical problems in motor vehicles. I hope we can get this sorted out. I really appreciate your willingness to work with me.

Packard's BP on Lebanon Road has been my family's undisputed go to for gas, maintenance, repairs…read moreetc... for as long as they have existed. Billy Packard, Chris, Matt and the whole crew are always courteous, ensure quality service/value and give trustworthy guidance. We'll never go elsewhere!

I just moved to Nashville and didn't know where to take my car. Someone recommended Packard's, and…read moreI'm glad they did. Everyone here is extremely nice and welcoming, they do great work, and their pricing is fair.