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    Caliber Collision

    3.8 (25 reviews)
    Closed 7:30 am - 5:30 pm

    Services - Caliber Collision

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

    Caliber Collision Body Shops Photos

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    David B.

    Okay well as you have read this before so I go to caliber the person who handles my claim wasn't there so I call back 2 different days and he is out sick which I hope he is doing better. I had my wife call the third time receptionist said he was not in today and the general manager said that he was not familiar with the case and to call back Monday and if he was not there they would find out something for me. Ok this upset me so much that I am just now able to post this I can't not believe that they are running a business like this. We have had our automobile in this shop 3 times past 2 years I first had it checked out mechanical to make sure they even calibrated the hatchback and it was sealed properly so fumes were not leaking inside Okay so far but the manager leaves the comments email him after I've called many times I'm done with caliber I tried to be fair and honest now I'm going to run it by my attorney and see what he thinks I should do.

    The quarter size spot on the hood
    Scot A.

    I've unfortunately have had to use caliber a few times in the past year. Always have had a great experience with this location. That's why I've come back. This last time unfortunately wasn't so great. Customer service is always great and so is the workmanship. I dropped my car off to have it repaired.They we're a bit behind and I agreed to have it transferred to the Hendersonville location. I thankfully was able to wash it before taking it in and everything was great, smooth surface on the hood. No repair work was done to the hood. But after receiving my vehicle back I was able to wipe the dust of with my vehicle towels for drying my car. One particular area was rough and the towel was having issues over that area. There was a spot where the clear coat had come off and no one could tell me where or how it got there. Wasn't found on initial check in and Taz always does a great job on marking and making sure any prior damage is marked. They claimed someone possibly poured acid or oil on my car as my pictures showed the hood wet. Even though it had just poured when my pictures were taken. They came up with every excuse in the book. So it's time to move on. Write a review and if needed in the future.... Use another company to help restore your vehicle to the way it was left to them. UPDATE: upon further inspection of my vehicle. I noticed the passengers side front bumper was gapped around the headlight and definitely not lined up with fender. So I feel between hood and fender doesn't match on both sides. You can actually see what I think is called the absorber underneath the bumper. It's insane about the lack of workmanship and still waiting to hear back. I hope with a solution and not more excuses.

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    7 years ago

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    5 months ago

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    7 months ago

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    9 months ago

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    1 year ago

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    3 years ago

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    2 years ago

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    1 year ago

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    5 years ago

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    3 years ago

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    2 years ago

    Lisa and Bethany were wonderful in keeping me updated on my car. Very Professional and kind.

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    5 years ago

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    4 years ago

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    6 years ago

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    3 years ago

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    4 years ago

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    3 years ago

    Wonderful service! Team was ready to help and assist with insurance and enterprise!!!

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    4 years ago

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    7 years ago

    Amazing customer service and repairs. Made the process as easy and convenient as possible. I will never take my car anywhere else!

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    5 years ago

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    5 years ago

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    5 years ago

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    6 years ago

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    7 years ago

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    6 years ago

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    Review Highlights - Caliber Collision

    I had a difficult time dealing with an insurance adjuster, but Taz did everything in his power to help me out.

    Mentioned in 3 reviews

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    Walter Colson's Paint And Body Shop - missing hinge cover

    Walter Colson's Paint And Body Shop

    (22 reviews)

    I had decided to repair my car at Walter Colson P&B after sustaining some damage to the front…read morepassenger side of my vehicle. My initial interactions with the business were great. Friendly people, fair pricing, updates via phone; however, once I saw my vehicle, I was utterly disappointed. Upon inspecting my car I found: 1- Thick layer of dust covering the inside dash, steering wheel, and floor mats 2- Trash inside the vehicle (wax pen, plastic floor mat covers) 3- Misaligned fender 4- Missing R and L hinge covers (they took the drivers side one off to match although drivers side was not worked on) 5- Hollow sounding door upon closure 6- Failed to inform me that the some paint protective film would need to be removed. Vehicle returned without it The tech who returned my vehicle to me had said he worked on nine cars in 7 hours, and was "sorry that the car had not been dried nor the plastic floor mat covers removed." I had taken the car back several weeks later to attempt to have these issues fixed. Some of the issues were fixed; however, the missing hinge covers and hollow sounding door remained. The owner himself even worked on my car and couldn't properly diagnose the door issue! When expressing my dissatisfaction with the work the owner said "there's nothing more I can do, cars are just big tin cans." I ended up taking the car to another auto body shop and they diagnosed and corrected the problem within MINUTES! Now my car is as good as new! To Walter Colson and employees: PLEASE treat your customers vehicles like your own. I take great pride in my vehicle and was SO SO SO disheartened to see it treated and returned in this state. STAY FAR AWAY FROM THIS PLACE if you care about your vehicle at all!!!

    I highly recommend Walter Colson. They do amazing work, are straight forward on the price and…read morearen't afraid to do actually body work which means they were about $2000 cheaper than other shop quotes (who wanted to replace the hood instead of repair it). I'm convinced it looks better now than when I bought the car.

    Tire Plus Service Zone

    Tire Plus Service Zone

    (11 reviews)

    I am Nashville born and raised, and this is where I bring my vehicles if I ever have to have them…read moreserviced. From oil change to brake change, tire rotation or blown gasket- I have always been pleased with the communication and services here. I have met many staff members, and each interaction was met with clear communication and understanding. I once went in to get my brakes changed (they were squeaking) and instead they let me know that the brakes were dirty, cleaned them for me, and did not charge me for a brake change. The squeaking was fixed, my vehicle safely brakes; they are honest and followed up with me to ask if I would still like the service after some driving. I appreciated that reassurance, and that they allowed me to make my own decision about the vehicle without applying pressure. I recommend this shop to any of my friends or family needing auto assistance while in Nashville. Don't be put off by the small shop- they are knowledgeable and will honest with you (a rare experience in this line of work). Their prices are honest and fair. I have had at least three of my vehicles serviced here, and I will continue to prioritize this auto mechanic shop over any other options in Nashville.

    My daughter took her jeep liberty for a oil change. Luckily I decided to do her engine filter at…read morehome. I looked down and the oil filter looked used and was the same brand as before. I know this because I changed it. And I didn't think shops used that brand. We called, and the man said they use 3 different one, we asked which. I said ahhh yeah it isn't any of those. So it wasn't changed. I told him what was on it, he was like oh wait we use it. Hmmmm ok. I took it back, watched them replace it. He never said a word. I also asked to check the check engine light. He looked at the computer. And told me what it read but couldn't tell me how it should be fixed. No discount for not changing my oil filter. I will never return as I can't trust them. I'd advise another shop.

    Caliber Collision - bodyshops - Updated May 2026

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