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    All City Fire

    5.0 (4 reviews)
    Open Open 24 hours

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    Fire protection services

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    Valley Alarm - Valley Alarm Logo

    Valley Alarm

    (367 reviews)

    Armen was very timely and professional! He did a wonderful and seamless job installing my alarm…read moresystem. He taught me exactly how to use the system and explained everything in detail as he completed the installation process. He was very clean (used shoe covers when in and out of the house) and was friendly with my dogs! Sevada initially came to assess the property for installment to give me a quote. He was a great and explained everything thoroughly! I highly recommend them.

    We've been a customer of PV Security for decades, which was bought by Valley Alarm and absorbed…read moreinto their system years ago. Had assumed all these years that our house security was adequate but recently was horrified to experience that it very much was not, and more importantly, that the folks at Valley Alarm were not trained properly, made a ton of mistakes, and made for a very stressful holiday. The day before Thanksgiving, we received text alerts of a burglary - nothing else. No idea if this was a fake text or anything, as it provided minimal information (the title: BURGLARY) . Everything that transpired after was across the board an extremely negative experience: 1. I had to call Valley Alarm to get more info. Each time I called, I was on hold for at least five minutes - terrifying when you've just received a text saying BURGLARY. To add insult to injury, the hold music is an advertisement for VA saying that "agents will be on the phone in seconds." 2. I spoke to multiple agents, and none provided sufficient information or answer any of my questions adequately in a way that would reassure me. 3. Horrifyingly, I had to be the one to tell VA to CALL THE POLICE. They were supposed to have called me first, and immediately dispatched the police. Neither happened. In fact, when I called the first time, the agent was a very blase "oh, do you want us to call the police?" Uh YES. And then once that happened, they provided zero follow up information. I eventually found it easier to call my police station directly, and speak to the police via my neighbors. 4. ALL OF THIS WAS A FALSE ALARM. Valley Alarm NEVER provided an explanation of why we had received an alarm. The neighbors never heard the alarm, and when we had someone check the house, there was no sign of anything amiss. 5. After all of this (and before we were able to have someone enter our house) I called VA repeatedly to make sure that our alarm system was still actively armed. Every person gave me a non-answer in the form of double negatives: "well, if nobody has gone in to disarm the alarm, we can only assume it is still armed." Not only was this absolutely not reassuring, and felt like they were hedging their bets, it turned out to be completely incorrect - they just straight up had no way to tell, blaming us for having an old system (which they had never told us to change) and for not performing routine checks (which they had never told us to do). 6. 3x I had their "service technicians" call me to "provide more info" because the agents at the call center were proving to be completely useless. The first time a technician called, she literally started the phone conversation with "what do you want." I was never assured that our house was okay and that the alarm system was still working because none of these agents or technicians could provide straightforward information. I am just horrified with how badly this entire experience went across the board. Valley Alarm has admitted that there was a lot of human error after they looked into this experience, and I have never been more certain or faster in changing companies. I have a new system that provides me with way more information, and doesn't keep me on hold to speak to an agent. Absolutely stay away from Valley Alarm.

    A1 Fire Sprinkler Services - Repair on my fire system PVC

    A1 Fire Sprinkler Services

    (14 reviews)

    Reseda

    I did a ton of research on different fire sprinkler companies and ended up going with Sterling from…read moreA1 simply because he was super responsive, very fairly priced and also a fellow vet. He came by today and was really informative about everything he was checking as well as what to do if there is ever an emergency or a leak. He gave me essentially a tutorial on my entire fire system which was awesome. Would recommend 10 / 10.

    Sterling came out SAME day, within hours of picking up my phone call (7:00 am). I had a flooring…read morecontractor put a couple holes in my fire sprinkling system pvc (orange). Last evening I made a temporary Mickey Mouse repair to hold me over for the night. Take my advice and hire this company. They're licensed and insured. Attempting to fix fire system pvc can be a tremendous liability on yourself or a plumber that's not properly licensed and insured. It's a costly mistake to attempt this repair on your own or with a plumber that doesn't have proper qualifications. When all was said and done, this repair took approximately and hour or more. Sterling drained the whole system and used a shopvac to remove approximately 5-10 gallons of residual water sitting in a trap somewhere below. It's essential that the contractor dries out the water so that the glue has time to set and cure for 24 hours. This was a good learning experience for myself because I'm an hvac contractor and I deal with some domestic pvc plumbing (low pressure hvac condensation). I'm glad I didn't attempt the repair myself because if I would have flooded my house a few weeks down the line, my wife wouldn't have been happy. 5 stars for service 5 stars for repair 5 stars for pricing

    All City Fire - fireprotection - Updated May 2026

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