We've been wanting a trampoline for a while, and we had an idea of what we were looking for. I'm…read morethe kind of person who likes to see what I'm buying in person, so we went over to the Hillsborough NJ store to look around. Our sales person was very well informed and incredibly helpful, and went above and beyond to make sure we found just what we were looking for. The prices were comparable to what I've seen online, but the service so was much better than some of the stories I've heard about from friends' experiences. The delivery and set up was exactly according to what we were told to expect, and it was one of the most pleasant and hassle-free purchases we've made in a while. So glad we went with this company.

After researching online, we wanted see the trampolines in person before spending that amount of…read moremoney. The sales person was not pushy. Their prices were very close to the online prices so we just ordered from Superior. We also paid to have them install the trampoline which we felt was a reasonable price. The trampoline was delivered and installed in a few weeks which was disclosed at the time of purchase. The installers knew what they were doing and completed the install in a couple of hours. We would use the company again.

A pleasant experience from beginning to end. Russel - aka Swing Set Man - was highly responsive,…read moreprofessional. and accommodating, and you can tell he's a master of this art form of swing set installation. I ordered the Gorilla Navigator swing set, which I was going to buy off the Gorilla website. I'm glad I reached out to Russel first, as he found the exact one I wanted on Bed, Bath, and Beyond's website (who knew they were still in business) for $500 less. Tragically, Gorilla forgot a key accessory box when they shipped, but Russel has connections and, if not for the fact I already reached out, he would've been able to procure that box for me. As a result of the delay, I missed the installation date, but again Russel accommodated, coming out on a Sunday morning in the high 20s in March to put the play set together. He knocked the whole thing out in less than five hours. He told me that Gorilla forgot the hardware for the monkey bars (sigh), but not to worry he brings his own and had no trouble getting it installed. He even ensures the swing set is level with his own wooden blocks and secures the swing set properly from tipping. Not a board or screw out of place (and I looked). I almost wish I had another swing set for him to install because the experience was so awesome. He's highly responsive and knows what he's doing (check out his Instagram), and his rates are nearly identical to what you'd pay Gorilla if you had them install. Highest recommendation, do not hesitate to have him build your child's swing set the right way.

Swingset Man did an amazing job! The set was installed perfectly and looks fantastic. Highly…read morerecommend his work!"

We bought our first swing set from here and our family loves it! The kids are on it everyday…read more Several of our neighbors bought their swing sets from here too and we all have a great experience. These swing sets are a great value for the price, are heavy-duty and have lots of options to choose from. Everyone was very nice, helpful, and professional. Thanks!! Christopher

We bought from here with the intent of supporting a local business. Initially I was pleased with…read moretheir customer service. We weren't sure what we wanted, the owner came out and looked at the property, helped us plan how it could be set up. We bought it. Paid 1/2 in advance. After the 4 weeks lead time, I followed up. It seemed like something was forgotten. And it would still be a couple of weeks. We waited. Day of installation finally arrived. We are required to pay remaining balance that day. Before installation is complete. They start the installation. Initially said it would be 2 days. They get it done in one day. As soon as they leave my husband notices that the last 1/3 of the twisty slide is practically vertical. The whole family tries it. We all get launched out of this slide. I call immediately to say that this isn't going to work. After several weeks of back and forth, we finally get them out here to address this slide. They show up at 5pm to do this work. With small kids, this isn't appropriate. They rush around trying to beat the day light, walk away with a slide that is less vertical, however now there's about a 3' drop of the bottom of the slide to the ground. With the explanation of "get a mat to catch them". Also unacceptable and it's communicated immediately. But now it's late and now we need to wait some more. Daily phone calls from both me and my husband. And we finally get commitment that they will fix it. And come during daylight so it's not rushed. Several hours again and it's "better" but barely satisfactory. I would've loved to tear it down and send it back and get my money back. It was exhausting and easier to walk away than deal with them any longer. Don't fall into this trap. Spend your money, time and energy elsewhere.

I had a basketball hoop put in last week. Very good guys who took pride in their work. On time and…read morehelpful. I would recommend.

They did a great job installing a basketball hoop in our front yard. Specifically, Carlos was whom…read morethey sent and he was excellent! Very knowledgeable and personable. He gave us some advice on where to position the hoop within the space so we don't obstruct the view of the home but still have it in a good position with great angles. Made sure the base was level and completed the installation smoothly! We're happy with the results and would highly recommend Carlos and the Swimgset warehouse for a basketball hoop installation.

As a DIYer who drove from Texas to Philadelphia with a playscape that required a tunnel slide and…read moretoddler swing, I may not be the standard customer. First, the hardware provided with the slide was incomplete and inadequate -- there were no 5/16" x 1 1/2" lag screws, and the 7/8" x 1" bolts were too short to attach the assembled Elbow Tube to the Entry Plate. Secondly, the fit between the end of the straight tube of the slide and the one-piece Tube Slide exit was almost nonexistent and required the purchase of additional hardware, and the "fit" remains problematic as a possible finger trap. Finally, when I went to install the swing, there were no anchors included, even though I was assured that all the hardware was included. I found a supplier in Bensalem but had to pay $30 for something I thought was included in my $147 swing purchase. I also think that the $1040 price of the slide was inflated based upon what I've seen online. Or perhaps because Swing Kingdom knew I was in a pinch to finish this project. The slides are manufactured just up the road in Leola by Atlas/Tusk but cannot be purchased directly. This place may be the best if you are not interested in saving money or having what is needed to complete your swing set. If you are like me, however, learn from my poor judgement.

This company is top notch! Expensive but they say you get what you pay for. You pay for the best…read morehere. From the quality of the swing sets to the installation it's all well done. Their office staff is an absolute pleasure to deal with. We moved after we had the set for a few years & they were very accommodating with the move which is not an easy task. I say customer service in the country is dead....not with these guys! Great company to deal with.

Brian did an amazing job putting together our Gorilla Mountaineer Playset! Very quick communication…read more- he came out a few days after I had contacted him, prompt, and got it done within the time frame he said. Everything looks great and my daughter is so happy to have her own little playground right in our back yard. Thank you!

Best money I've ever spent. Highly recommend hiring this company for a playset or anything else…read morethey advertise building. From my first email to the end of the build, everything was simple and straightforward with no issues.

Wonderful selection! Sturdy toys to enjoy for a very very long time! Very nice woman waited on me!read more

Beautifully made wooden toys, loved by so many children. Marble runs of excellence. Both finished…read moreand unfinished available. Simple but excellent customer service, every item is out to try. The quilt chests/trunks are also beautiful. Ample parking.

What a great place for a young children's birthday party!…read more Every child just loved it (age group 1-7/8). They didn't want to leave Parties are 90 minutes. We opted to clean up ourselves to save some $$. Gentlemen running the parties are so nice and super helpful Tom was awesome and even helped rescue our $15 balloon from the ceiling We brought our own food and drinks Adult games available also

Order process showed free shipping at checkout for a large playground see saw. After placing the…read moreorder, I was contacted and told there was an additional $1,000 freight charge not disclosed beforehand. When I challenged this, I was told the business would not honor the original terms and the order was canceled. The issue here is transparency. Customers should not be surprised with major delivery charges after checkout.

I love Swingset. I just had a shed put in and I was amazed how easy of a process this was. Abel…read moreand Gloria were courteous and helpful in guiding us on which shed fits our needs. Their crew meticulously installed our shed quickly. They removed the old shed, set up the foundation and installed the new shed all within a month. Sturdiness, Quality and aesthetic of shed is amazing. Love it!

Do not do business with this company! Horrible customer service experience! Refused to honor $900…read morein gift cards purchased previously. There was no expiration date on the gift cards. The manager told me the company changed internally -- but this should not be a problem passed down to the customer. Making the experience even worse was the fact that she was patronizing and condescending in tone. I was prepared to spend thousands of dollars with this company. This is NOT a customer friendly company. AVOID!!

Superior Play went above and beyond! We already had a swingset from them but then when we moved we…read moreleft it at the old house and went back to them for a new one! Vito at the Norristown location was able to see what we had purchased before and help us pick a good upgrade for that one! They are very accommodating with scheduling and it was all even easier the second time around! The kids couldnt be happier

I am writing about my purchase of a basketball hoop for delivery to CA from their warehouse in PA…read more A Proformance hoop. I received excellent information from Proformance and from Vito, a salesperson at Superior Play. Highly recommend from that perspective. Where things fell apart was the shipping. I ordered on June 4 and was told it was in stock and ready to ship from their warehouse. It was supposed to arrive within 2 weeks (takes 5-7 days of actual travel time). Shipping time was definitely part of my purchase decision!!! Well, it did not leave their warehouse until June 17!? When I inquired the snappy customer service person told me that a few weeks didn't matter because "I had 15 years to use the hoop". Thanks for your insights but my son is a senior and summer weeks (and totaly weeks!) are limited. Pretty disappointed with the delay and the inconsiderate response.