Joe Mascari's Carpet and Rugs customer service is great! Between Joe and his Staff you can't get…read moreany better. The selection of Carpets, Rugs & hardwood Floors are second to none! Highly recommend them , they are the best in the Lehigh Valley!! Can't say enough !!

Great doing business with Joe and his installer in getting some wonderful hickory hardwood flooring…read moreput into our home. Joe is a Lehigh Valley tradition for the last 51 years and his prices are fair and quality of flooring he sells is excellent. I would highly recommend him to anyone.

Though the quality of our shaw lvp flooring is good, the installation was TERRIBLE! The removal and…read moreprep of original flooring was absolutely horrible! Removal of tile was remiss and completely unprofessional. No straight tile cuts, just hacked away. There were tile pieces and debris shoved behind cabinet kick plates (which when reattached were held in place with torn cardboard pieces to attempt leveling). Uneven subfloors weren't sanded (leaving areas where lvp actually bends underfoot and has cracked). Tile cut under doors is way offset. Stair nosing doesn't meet up with flooring. December will be 3 years we've had these floors. There are numerous gaps, sliding planks and cracks. Not a day goes by that we wish we had worked with another company! So disappointed!

Absolutely outstanding experience!! Jordan worked with me to find exactly what I wanted. They have…read morea large selection of carpets and hardwood floors to choose from. We recently replaced the carpet in our family room and wanted to extend our hardwood floors into the bedrooms. The original hardwood floors were no longer available; however, we were able to find a perfect match. I attached photos so you can see (or not see) where the old and new meet. Billing is all done online. Just click the link in the proposal to approve and pay. I highly recommend Bethlehem Gallery of Floors!

Bronwyn was so helpful when I needed to pick out the right flooring for my new house! She explained…read morethe options and helped me stay within budget. Some of the order arrived damaged, but lomax replaced it all without hassle.

We have purchased several carpets and area rugs from Carpet & Tile Mart over the years, including…read morewhen they were located at the old Toys R Us, so we naturally returned to them for wall to wall carpeting in our four season room. Unfortunately, this experience was nothing like our past ones. We provided the salesperson with exact room measurements (11'4" × 11'6"), explained that the tack strips were already installed, and were told that the usual $65 concrete installation fee would not apply. Based on that, we placed a $750 deposit on a $1,031.57 purchase, with the understanding that we would pay the installer $55 upon completion. Two weeks before installation, we received a call demanding full payment upfront. When we asked why, we were told they had been "defrauded by customers" and now require payment in advance. This was never mentioned during the sale. We went to the store to pay the balance and questioned why the confirmation email listed both the $55 installation fee and the $65 concrete fee. We were told the original sales order was "only an estimate," another detail never disclosed. When the manager finally approached, he simply presented paperwork for a refund, minus a $50 "measurement fee." The shifting charges, contradictory explanations, and dismissive management made it clear this store does not operate with transparency or professionalism. We took our business to a local carpet store instead and had a smooth, honest experience. Carpet & Tile Mart has deceptive staff, unresponsive management and their hiring practices clearly need improvement. Save yourself the frustration and shop elsewhere.

Evan arrived on time. Knew exactly how to fix my window, had the part on hand. Highly recommend.read more

Yesterday March 10th 2025 I received "OUTSTANDING" Repair and Workmanship From Mr. Vitali an…read moreEmployee Of You Window & Carpet Company in Whitehall Pa. Mr. Vitali Went To Great Lengths To Explain Reason My Upstairs Window Street Side Had Developed Leak During Severe Rain And Wind Storm The Previous Week. Vitali Repaired Area in Both the Inside and Outside and Gave Me Instructions To Wait 24 Hours before Installing Curtains and Shades. Thank You Again Tom Adams Whitehall for the Quick Response and Repair. You Have Excellant Technician in Mr. Vitali. I Would Highly Recommend You Company To Anyone in Need Of Windows Doors and Carpets!

So much more than just carpet! Knowledgeable sales consultants and in-house installers.read more

Buyer beware! carpet cut incorrectly…read more2 weeks to replace Installers were not told about appointment to install Would not stand by a ripple repair in another older carpet they installed, but Remita did a fantastic inexpensive job! Remita documented that Bastian left a heating iron on the carpet too long causing the pad and carpet to be stuck together, therefore ripple kept getting worse over time. There are so many reputable companies in the Lehigh Valley. This was an experience from start to finish that I wouldn't want anyone else to experience.

super rude on the phone. acted like I was bothering him by making the phone ring. we obviously…read moredidn't end up giving them our business just based on how rude the first interaction was.

We visited probably 5 or 6 carpet stores when picking our carpet for our new home. This was 1 of…read morethe 2 that we had do a formal estimate, so that speaks pretty highly right there. The building isn't much to look at, but the showroom has lots of good selection, and the owner, Henry, is super personable. He's not one to upsell you - he wants to make sure you pick out what you really want & need. His estimate was quick & was reasonable, but we ended up choosing another company because of a special promotional financing/free pad option through another Shaw distributor (had it not been for that special, he would have been cheaper). If you want good, local, friendly service, go see Henry. He runs a good business - no doubt why he's been around so long!

Excellent company, very friendly, knowledgeable and helpful in selecting the proper floor for our…read morehome. They were super efficient and timely. I wouldn't consider going anywhere else as I have used them for two different projects and am 100% satisfied.

Remita helped us pick out carpet for our stairs, hallway and bedroom! Installation only took a day!…read moreThe installers removed the bedroom furniture, installed the rug and replaced the furniture. It looks like a million bucks! Great employees in the store, measures and installers. Will use them again!

I was carpeting, my stairs, hallway and bedroom. Remita has Amazing selection at the store with…read moregreat customer service. The installers were knowledgeable, polite, and did a terrific job. I'm very happy with the quality of the carpet and the perfection of installation. If you need carpet, Remita is your best choice.