I purchased a home in Ocean Isle Beach that had single rows of standard wire-coated shelving in the…read moreprimary bedroom. The closet itself is massive but the space was not being fully utilized. I met with Steve from the Wilmington, NC location 3 weeks prior to our move, so my order was placed and installation was scheduled for soon after our move-in date. Our installers, Alex & Bentley, were friendly and professional. They arrived on time and their work was complete in less than 3 hours. They left the area in perfect condition. My husband and I now have plenty of hanging space and loads of open shelving. What a difference! I would definitely recommend this company.

My experience with the Closet Factory in St. Louis was great from start to finish. I knew I wanted…read moreto transform a good sized office (connected to the bedroom) into a large dressing room. I went into the project having no sense of what the cost might be. I worked with Kris as my designer. On her first visit she took some measurements and was able to give me a rough minimum cost. She was very transparent on pricing and the scheduling (at the time I finalized design they were scheduling installations at least 90 days out). I was pretty particular on some of the things I knew I wanted/didn't want. We went through MANY design iterations and Kris was always happy to make the adjustments. She was incredibly knowledgeable and was able to give some great ideas and also quickly identify limitations and things to consider when I was posing ideas. She was also able to give me a good ballpark on cost to make certain changes, which was really helpful in choosing which direction to go. I didn't want lots of adjustable holes to show, so Kris took the time to help me measure out exactly where rods and shelves should be placed. After the long awaited install dates came around, things went pretty quickly. Peter did the install and I can tell he spent time making sure everything was level and installed correctly. The install was scheduled for three days. Things were moving quickly enough that Peter was able to complete the install in just two days (and stayed a little late to get it done that second day). He always made sure to clean up before he left. Kris stopped by both days to make sure things were going as expected. I damaged a piece the first day stepping where I shouldn't have, and Peter was out later the same week to fix it which was faster than I expected! Things to consider - get lots of drawers even though they're pricey. You can never have too many drawers. The upgraded shaker style drawers, gold rods, and crown molding were 100% worth it in my opinion. So was purchasing quality hardware. I purchased my own and gave it to the team to use during fabrication. I also got 24" depth units so the clothes would not extend beyond the wall shelves. Most don't opt for this, but I wanted a really clean look and had the space to do it. Overall I would certainly recommend Closet Factory if you're looking at a closet makeover. I am thrilled with the results and in disbelief that my dream closet is an actual reality! Photos of the before, during, and after completion.

I don't know why there are bad reviews for customer service…read more My wife won a gift certificate for Metro Lighting at a trivia night. So we didn't even spend any money here, just the gift certificate. Which I believe was issued by Metro Lighting, not purchased by someone. We wanted to order a product that they didn't have in stock. Not just something they were out of, but something they don't usually carry. Again, we were spending zero dollars here. But Cameron was one of the most helpful employees I've ever dealt with. She got the products we wanted ordered, price matched from an online ad, and was just all around awesome. The next time we need to buy anything that they would have, we will be going back here. Metro Lighting is lucky to have someone like Cameron working for them. People like that are what makes a store stand out.

I have been here twice now and was helped by the same crabby store clerk. Never going back. I…read morerecommend the Brentwood store - taking a little longer drive for much better service and amazing selections is a "no brainer". Ask for Liz, she's super duper and had good ideas too. We've now been back three times doing our dining and kitchen remodel.

Great company. They installed closet system in master bedroom and storage units in my garage…read more Karen and the crew were fantastic and made the process simple from start to finish. Highly recommend Beyond Storage.

This was our second time working with Beyond Storage, and both experiences have been excellent…read more Denise worked with us to design exactly what we wanted and guided us seamlessly through the process. The installation team was professional and made sure all the details were right. We'll definitely work with Beyond Storage again!

Excellent service and product. Dominic was easy to Work with…read moreand was done in a timely manner.

Quality service. Very responsive. Dominic was a joy to work with and very knowledgeable about his…read moreproducts! Highly recommend!