I went to this store for a new internet provider, ended up getting phone service and a new phone…read moretoo. What struck me as odd was, not getting any of my monthly charges in writing. When I enquired the customer service rep told me she couldn't provide one but told me what my monthly bill would be. After paying for activation and an additional accessory for my new phone. No receipt was provided. I assumed The receipt was in the bag and realized when I got to my car there was no receipt so I had to return to the store to request one. Now that I received my first bill from T Mobile it is much higher than what I was told initially. I don't appreciate what this sales woman did and will never return to this store. I just wanted to warn new customers about this practice at the store.

Great staff and vibe in this amazing tmobile store in Weston. Go see Gaby and her staff to get the…read morebest deals

I came in to upgrade my phone and the person that took care of the transaction was pretty quick but…read morenot pleasant at all. He did the whole thing while standing next to a counter even though there is a work desk with chair for clients. The store was empty so I don't see why standing was the best option but nonetheless it was pretty quick (15 min max) They didn't have the phone i wanted to they shipped it to my house and I needed to return the old phone once I got it. I came back in for the return and two employees were sitting (one behind the desk and the other one in what would be a Client chair) The guy behind the desk got up and grabbed my phone and once again I was left standing there. The other guy didn't even look up from his phone. They told me I had to bring the phone to UPS which wasn't mentioned the first time around. He also told me they were out of boxes and I had to see if UPS would give me one. All in all the process was pretty quick but the customer service was subpar.

I went today and they were very kind, fast, and attentive; Efro and Adys attended me, they answered…read moreall my questions and they expressed that they are always there to help.

Frank and Kevin were less than helpful, argued about a return (unopened with original receipt)…read more There is no return policy posted on the receipt and had to be pull from being behind the cash register - not visible to customers - period. I spent over $100 on accessories here but never again. You're better off ordering from Amazon: quicker, easy returns/exchanges.

I went there to upgrade my family's iPhones, but the salesperson was extremely undertrained on…read moreiPhone and Apple procedures. Firstly, I received iPhones that were already opened (which I didn't care too much about since the phones appeared to be new and working). Long story short, one of the phones fell short in storage, which is why I returned it the very next day. When I returned it, I was told to pay $50 because the box was open (even though I received it already open and there were sharpie notes on the box as proof!). Anyhow, since the salesperson seemed very unprepared and unwilling to discuss it with me, I decided to proceed with the return. When he took the old phone, he went directly to erase all data instead of following the usual procedure to unbind the phone from my Apple account and unpair Apple devices on the Find My app. I expressed my concern, but he just said it was not necessary. Now, as a result, my Apple Watch can't be paired with the phone that I kept since this person never unpaired the returned phone. I am very, very disappointed.

The best service and price and always have deals last time I bought simple mobile package .read more

This review is long overdue. The last time my computer failed, I took it to the Apple Store and was…read moretold it was a "dinosaur" and not worth fixing. I ended up buying a new one. Years later, that newer computer also had issues--this time I decided to take it to Techy to see what they could do. Tatiana handled the repair, and she was incredibly friendly and knowledgeable from the start. I was pleasantly surprised when she told me she could fix it and have it running like new. Her assistant was also very friendly and kept me updated throughout the process. They were right--my iMac is now running better than ever, and all for a fraction of what I expected to spend. I've been a loyal customer ever since, relying on Techy for used phones, iPad repairs, iPhone repairs, screen protectors, and other services. Every experience with Tatiana has been exceptional. She truly knows her craft, she is always welcoming, and consistently offers fair pricing. I've even referred neighbors to her, confident they'll receive the same great service. Techy delivers quality, honesty, and satisfaction. Thank you, Tatiana--I look forward to my next purchase or repair.

I've been to Techy multiple times for different repairs on my son's iPhone, including for a battery…read morereplacement, broken screen, and later what is referred to as "touch disease" (unresponsive screen), and they've been outstanding every single time. The staff is very friendly, professional, and attentive. They really listen to your concerns and take the time to make sure everything is fixed 100% correctly. I especially appreciated their precision and commitment to getting the phone working perfectly again. They clearly care about customer satisfaction and stand behind their work. I would without a doubt definitely recommend Techy to anyone who needs phone repairs of any kind.

I've been going here for decades, and they have always been honest, professional, and consistently…read moredo a great job.

Do not take your electronics here! Super unprofessional. I needed my laptop repaired for a major…read moredeadline. Asked if it was possible to have it diagnosed by the next day atleast & was willing to pay extra for rush service. Was assured that he could do it & would call me with details. Never called, wouldn't answer the phone the next day. I went in person to find out an update & he couldn't be bothered. Looked like he was busy surfing the net. Told me he didn't have a chance to look at it. I took the MacBook to another store where they diagnosed it immediately & got it back to me that afternoon.

Thank you for fixing my phone screen . And the case and screen protector highly recommended.read more

From the owner: At iConnect, we specialize in fast and reliable phone repairs, bill payment services, and new phone…read moreactivations. Friendly service, affordable prices, and tech solutions you can trust!

The associate (Ahmed John) was beyond amazing. Great customer service and so helpful.read more

Gary Jones helped me today getting my washer and dryer. He was very helpful, always giving good…read moreadvice and helping until the end of the sale. Also the GM and the cashier girl were very friendly! Thanks for your help

I visited this store on last Friday to get my cracked phone screen repaired. This is the only phone…read moreshop I trust, I was quoted and paid $90 to fix my iPhone X, while other shops quoted me above $100. Even though I only came to get my phone repaired, I also purchased a PlayStation controller and AirPods (both secondhand but in good condition). I also purchased my phone from them last year. This shop is reliable when it comes to mobile needs. I always deal with Zack but anyone of the guys will help you greatly.

Joey deliberately sold me a used scooter that does not work and marketed it as new. He admitted to…read morenot verifying the item because it was in its oritingal packaging. He promised me he would return my money and apologize. When the time came for gime to honor that he would not do so. Buyer beware items are not new they will steal your mone.