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    Boost mobile

    5.0 (1 review)
    Open • 10:00 am - 7:00 pm

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    4 years ago

    Helpful 8
    Thanks 0
    Love this 6
    Oh no 0

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    T-Mobile

    T-Mobile

    2.4(31 reviews)
    2.1 mi
    •$$$
    Virtual estimates
    Shipping

    NO COMMISSION=NO SERVICE: If you are seeking services that don't yield commission, go to another…read morelocation. My family has held a business account with multiple lines for over a decade and still had a 4 digit pin. I needed to download call logs for an important court case. Because sign-in credentials were old, I got locked out attempting to sign in to download. Called 611 and was instructed to go to a physical location for assistance and brought all information rep said that I needed. Arrived here and a small man came over, quickly, but implicitly gestured annoyance when I explained why I was there. Then, he outright refused to help, because my name is not the same as the primary account number (in Mom's name). Despite having everything that I needed, he insisted that I sign in to the already locked account. I explained why this was not possible, which is exactly why I was there, but he insisted I do so and would not help, otherwise. I knew it wouldn't work and was on a quick break without time to waste. Small man stated, if you want help, you're going to have to "bring your Mommy". I'm over 40 and it is our business account. This is a very critical matter and I've spoken to multiple reps who told me that I had all information and authorization needed for assistance. Thus, I became very frustrated, and though certainly not proud of it, I cursed at him, while leaving. He chose to curse back and would not let other employees help. I went to another nearby location, and guess what? After just a moment's explanation of circumstance, they were happy to help and did so expeditiously! Dishonest, lazy, inconsiderate.

    Linzeal, unfortunately, was the person assigned to "help me." What a DISASTER! She made things…read moreWORSE! Even though they had tons of routers, she sent me an hour away home to sit and wait for several days for a "warranty service" of their faulty router instead of just handing me one and letting me on my way. While she was "helping" me, she took a phone call and spent WAY too much time talking to someone who called midway while she was "helping" me. Unreal! No solutions, no grace, no ability to develop rapport with customers! Just made me AGGRAVATED and worsened a bad situation. Got me seriously thinking about my future affiliation with T mobile. There was a day when they were good, but LIZEAL, you are the WORST! Fire her!

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    Boost mobile - mobilephones - Updated September 2026

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