1. Mobile Phones Co

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Hollywood, FL

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Mobile Phones Co

5.0 (1 review)
Closed • 10:00 am - 8:30 pm

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9 years ago

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FixitNow

FixitNow

(15 reviews)

Dan was Awesome!! He came to the house and repaired my I…read morephone 7 plus screen!! The service was amazing and we did not have to run around to find a repair shop!! He carries everything in his Van!! Highly recommended!!!

I contacted Dan, the technician, to troubleshoot my printer. He came to my residence, diagnosed…read morethe problem, and informed me that the roller that grabs the paper needed to be replaced. I paid the service charge of $85.00. When he returned with the part, I was charged another $85.00 for a service charge plus the cost of the part. I explained I understood the service charge to be a one-time charge not a charge for him to come out and another service upon returning to install the part. Everyone else I contacted informed me there would be a one-time service charge to include coming out to diagnose the problem and if they had to return because a part was needed. We negotiated the amount and I paid $125.00. The following day, I tried the printer only to discover the roller he installed was still not grabbing the paper. I called Dan and he told me he would come out the next day. The next day came, and Dan did not show or call. I called him again; he apologized and informed me he would come out after 5pm. Again, another no show. I am extremely dissatisfied with the lack of communication and honesty, not to mention the out-of-pocket expense of $210.00 for a printer that is not working. I would caution anyone who is considering utilizing the services of FixitNow to think twice and make sure you get the particulars in writing. Also, do not use Zelle and I did, as there is no recourse. BUYER BEWARE!!!

Mobile Phones Co - mobilephones - Updated October 2026

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