I came here today with my beloved Kitty, who is not feeling well. I came to see Dr Ward because in…read moremy many many years have taken care of animals. Dr Ward is simply the best! She listens and she cares. I have no doubt that my cat is in the best Care possible with Dr Ward in charge. This office is designed such a way that it makes me feel very comfortable. It's never easy when you have a sick pet, but these ladies are so kind that they make it as easy as it can be. One of the ladies in the front even carried my cat carrier to my car without me asking her to. It was so very kind. The prices are reasonable, I find them to be less than other veterinarians however, this is not why I come here. I come here because I need to know that my fur babies are well taken care of and I can be confident with Dr Ward that is the case. I highly recommend Dr Ward and Day Lily Animal Hospital.

These folks have helped when we needed it most. They have offered walk ins and have assisted with…read moretwo of our pups euthanasia. They have been kind and supportive. Would recommend.

I have never been to Dog Joy with my dogs so I went today. The people were nice, but the prices…read morewere ridiculous! I have two schnauzers they don't use the splash pad and all they did was walk around. They did have some Obstacles for the dogs to jump over, but I just threw away $60.. then I wanted to get some popcorn so I could give some treats to the dogs when they did their training that tiny sandwich baggy cost me $5.. It was a total rip off! Will never go back again!

I took my dog to the initial Tryout day & she passed. I then took her probably 2 or 3 more times…read moreto REPS Daycare dates. Andi seemed to have a great time. Their location is quite a drive for me and it's pretty expensive. For example, the last daycare visit was $84. It's 49.50 for a REPS day, then I added $20 so she could play in the splash pool, and finally, I pay $12 for her to have a lunchtime Kong. You also don't get photos unless you pay $20 for a Facebook updates pics. I didn't pay for that and therefore got no pics of her at the Splash Park and incidentally, she was not in any photos with other dogs who played (and had a ball judging by the photos on the FB page) in the water that day & who's pawrents did pay for the FB update. I'm happy to pay for my dog to have fun but the way she was apparently separated out because I didn't pay, obviously disappointed me. So, needless to say, I'm looking for another daycare that is perhaps a little closer.

We picked up a happy and healthy dog after 6 nights of platinum boarding. We were extremely pleased…read morewith the professionalism and experience of the kennel techs. The kennels were spacious and my dog was able to keep her own silicon toy with her for comfort. We did do a few days of daycare beforehand per Starmark's suggestion and feel it really helped prepare our nervous dog for the new-to-us facility. We will be using them again!

I have had two experiences with board and train at Starmark and want to CLEARLY separate the two…read morethough my overall review stands as a reflection of the overall experience with the business not just with the trainers. My first board & train was with my male Belgian Malinois and stayed for 4 weeks with Bella as the trainer. This experience was phenomenal. Great updates on progress with commands and socialization (which was the biggest issue for him). When I picked him up the take home lesson clearly demonstrated the effort Bella and Baz had put into training and showed clear positive results. Demonstration of heel, basic commands and bite were very nice. Because of this experience I traveled from Alabama were I am staying temporarily to have my female Belgian Malinois stay for a 6 week board and train. Bella apparently wasn't available so Paige was the trainer this time around. Through email a command list was provided as well as the request for off leash obedience and intro to trail tracking if possible. The updates started and stayed positive but extremely generic. This was a statement in an update 2 "Saphira has made a lot of progress this week, and we just started e-collar conditioning today! She's already mastered the basics, " and updates such as this continued until it was time to pick her up. 6 weeks later and another trip from Alabama I was looking forward to seeing my pup and the progress she had made. The take home lesson was a DISASTER!!! When first bringing her into the room her level of excitement was clear so I was prepared for more mistakes and issues because she is younger than my male Malinois was during training previously and it had been a while. Paige demonstrated a heel and place which honestly were quite good and I was happy with the on leash demonstration. Off leash heel was less than desirable but a good introduction. The issues became clear when off leash the sit and down command demonstrations were worse than her performance of those commands prior to entering the board and train. The demonstrations became so problematic off leash that I requested her to be put on leash. With some more demonstrations with terrible results it was time for me take the lead/leash. Performance was not good but it was helpful to get the introduction to E-Collar and off leash handling before reverting to on leash. The commands that supposedly were taught (requested via email and confirmed via later email that they confirmed "All of the commands you listed below are the ones she was taught." Continuation marker - yes Terminal marker - free Sit - sitz (seetz) Down - platz (plahtz) Stand - Steh (sh-tay) Heel - foos Recal / come - Saphira Heere Leave it - lass es Out - Aus Only sit, down, heel were demonstrated with the incorrect word (English being used by Paige on several occasions paired with stimulus from E-Collar) in addition to place which I had not listed but was discussed. Out, Leave It do not result in the intended behavior (not sure if trained at all... definitely not "mastered") recall on leash requires her to see a reward recall off leash ineffective sit and down are slower, sloppier, and confusion around which to do that was not the case before training. Stand - saw no change either positive or negative prior to the training. Paige said she worked with her on trail tracking and gave me an intro to continuing that and no demonstration was provided as I am sure that would have been difficult in the time allotted but I have not worried about the trail tracking since she has been home as all of the focus has had to be on the basics that were "mastered". While continued training for the basics is always important with continued training it is as if she is starting where she was 12-18 weeks ago for sit and down. I believe too much focus was put on off-leash training rather than staying committed to the quality of training for the basics. I would have preferred honest updates and feedback with a redirection on the focus of her training to a much higher standard than broad training at a very low standard. if Bella isn't available I definitely won't be going back to Starmark for board and train as my faith in the business and other trainers has been impacted by this experience and through the email exchanges since.

Loved being able to see our dog on camera while on vacation. The staff were very caring and the…read moreplace is very clean.

One of our dogs had fleas They called when we were 6 hours out of town. Said they would give them…read morea flea bath. They didn't. Kept them locked in small confinement for FOUR days and they didn't eat a bit of their food. Just picked them up and they are covered with urine. Not happy

Dropped both of my pups off for boarding for 5 days and this has been the best experience I've had…read moreat a doggy daycare. To begin with their facility they do an evaluation (FREE!) which entails essentially a free day of daycare as they recommend for them to be dropped off at least for 4 hours. In addition, they are running a promo for 2 additional free days of daycare after the evaluation!!! In regards to the actual care for the dogs, you can absolutely tell the staff love the dogs. Or puppy at other daycare was extremely nervous to play/potty but not here she had SO MUCH FUN (never too much). For boarding, they give you a daily report card that includes so many pictures of the pups! In addition, they actually encourage owners to bring a bed/toy to make them feel more at home which most other places do not. On the last day they even gave both dogs a bath that wasn't requested by it was an incredibly appreciated thing they did. They have a webcam as well but I did not feel the need to check on it since I knew my pups were safe and having so much fun. It really took the worry out of our vacation I can truly not recommend playful pack and their staff more, we will absolutely be coming back!!

From the owner: We specialize in dog daycare and boarding in Round Rock, TX will grant your furry friend mental…read morestimulation, physical exercise and socialization.

Susan and Kathleen did a phenomenal job. I was very comfortable knowing that my three fur babies…read morewere in great hands! I got beautiful pictures every day and they texted every time they visited. I can't wait to use them again Awesome service

Went to apply to location ! Very clean and lovely staff! If I had a dog I would trust the staff and…read morecleanliness ! I have cats for now !

PetSuites Round Rock always seems to have availability for our dog. They seem to care a lot for all…read morethe pets and the service has been great in terms of communication and friendliness. I haven't had any issues with any reservations I have made in the past, pet drop-off has been quick and straightforward as long as you have completed all the pre-work online (pet eating schedule, medication, etc). One of the main reasons why I love this place so much is being able book a reservation only a few days prior to that date and therefore not having to worry and plan months in advance to get a spot for boarding like at some other places.

I was really happy I found Erica and Cody. This was the first time we've left our pets with a…read moresitter. Erica did such a great job taking care of them. I loved the updates & you could tell they were having a great time in the photos she sent. She made the scheduling process super simple. I highly recommend Fur Your Pets!

I can't say enough good things about Fur Your Pets! I jump on a plane as often as I can to explore…read morethe world and have fun. Fur Your Pets takes the best care of my Boston Terrier! They pick her up from my house (on time) and always send me pictures of my pup enjoying her vacation. They take her for long walks, give her heavy petting, play with her and treat her like a queen. She always comes home in the best of moods. I'm limited on time due to work, so they pick up additional dog food and treat her like family. You can tell that they truly love animals and take the beat of care for them. I wouldn't call anyone else!

Amie did a great job taking care of our sweet Gypsy. We just moved here and we're going out of town…read morefor the holiday. She sent pictures when we asked and we a great communicator. We will definitely be using her again!

We just can't say enough about the AMAZING service and care Amie gives our big ol' Wally!! Recently…read morewe needed to have Wally stay with Amie and ended up having to extend his visit their 3 different times!! Amie could not have been more cooperative, patient and understanding during a stressful time. Knowing our anxiety ridden Wally was in the best hands possible took a huge weight off our shoulders!!!

I can't say enough good things about Chico and Chums. Alyson and her staff are so nice and you can…read moretell they will be very loving and caring with your animal. I like that they have a GPS tracker so you can see what time they came and left. Sometimes they even send a picture of your pet, which definitely brightened up my day at work. I'm sure this service has saved me from a lot of poop and pee on the floor. It was easier to focus at work knowing I wouldn't come home to a mess or feel a lingering guilt about them being alone for 9+ hours a day. I wouldn't hesitate to use Chico and Chums again.

I wouldn't trust anyone else with my fur child. This will be a long review. I have a lot of great…read morethings to say. Allison and I attended the same college for the same degree, so we knew each other back in the day. We ran in similar circles. But this was 20 years ago. We hadn't spoken since college. I ended up moving to Austin a year ago for a job which required A LOT of travel. I saw a Facebook post that Allison had a pet sitting business. I contacted her because I felt like I was abusing all my friendships by asking them to take care of my cat while I traveled. Allison and I had a quick and energetic catch-up on the phone and scheduled a consultation. Allison and her partner came over to my house, and met my cat, Dewey. They quickly bonded. What surprised me the most was how professional this business is. Allison had a bunch of paperwork to go over with me. It was a legit operation. They have a website with a login where I can schedule services and pay my invoices. This has become one of the most useful aspects for using Chico and Chums. I can schedule a service on my portal and know that everything will be taken care of. A few months ago Dewey had some bladder problems and was on medicine. I had to go out of town for work and was terrified to leave him. Chico and Chums took great care of Dewey, and gave him his medicine, and gave me detailed updates. I was still a bit worried, so I asked for Dewey to be taken to the vet to make sure he was still okay. C&C was able to interact with my vet on my behalf and it really was a relief to know Dewey was in good hands. Now when i have to go out of town, I just immediately schedule service with Chico and Chums. I stopped asking my friends to help out because, honestly, you get what you pay for. The ease of scheduling and peace of mind that comes from using Chico and Chums is worth every bit of money I pay them. This has eased my stress and guilt about leaving my cat while I have to travel. I'm so thankful that I found a reliable and trustworthy pet sitter. I know Allison personally and can vouch for her character, and she will love your pet like it's her own. Thanks Chico & Chums. You're the best!