This is the most frustrating allergist office I've been to by far.
It's unfortunate because I liked Dr. Moon, he seemed very knowledgeable and was a great listener.
The main issue is if you want to get allergy shots, good luck because they require you to make an appointment for every. single. weekly. shot. It's the only allergist office I've encountered that doesn't allow easy walk-ins for immunotherapy. The nurses will tell you it won't be an issue, the calendar is flexible...but when you try make your first appointment they are booked solid for a month. (It took 3 weeks after testing for the doctor to mix my allergy serum and then they couldn't fit me into their full schedule for a month after that.) I had to take whatever random time/day they happened to have left which was incredibly inconvenient. And if you have to miss an appointment because it was at an inconvenient time, quickly rescheduled for that week's allergy shot is near impossible. You'll have to repeat the shot dose so you're back at square one, battling the receptionist to get you in when you need to in order to stay on track. It's a ridiculous situation for a patient. And if you get frustrated they'll rudely tell you they've never had complaints before, you're the only one. But online reviews tell a different story.
It should also be noted that I was told a very specific price that would be charged to my insurance for my serum cost and when I got the EOB from Blue Cross, they had charged my insurance $1,725 more than they had quoted me. It has been mentioned in other reviews that they sneakily overcharge and also I believe this to be true.
Save yourself a world of hassle and find a friendly allergy office that welcomes walk-ins for immunotherapy shots, which is every other office out there apart from this one. read more