went into store lady was rushing us out of store not even giving us a chance to look told me to make an appointment and that we would only be able to try on dress if we gave 50% deposit. Very rude unprofessional. read more

WORST experience a bride could deal with. I ordered my bridesmaid dresses through Margarita. Have in mind the store was a shit show we were there for three hours!! I should have ran then. They promised my bridesmaids would have their dresses a week and a half before the wedding. That was pushing it but they were so pushy on the fact that it was plenty of time for alterations. The week before my wedding I still had not heard from them. When I called to ask what the status was, Alexis promised a call back with information. I never heard back from her. The next day her mother Margarita called me telling me the manufacturer couldn't finish the order in time. I couldn't believe they never checked into it. She asked me to come pick up my money and figure it out! They never apologized, instead she kept blaming the manufacturer and yelling at me. So rude! I was so upset! I had to find bridesmaid dresses off the rack a week before my wedding! My bridesmaids ended up paying more money and an extra $125 for alterations since they had to get huge dresses off the rack. DONT WASTE YOUR TIME OR MONEY HERE read more

I bought a suit from the nearby suit outlet and they did a great job with the alterations. Very professional and I recommend them highly. very reasonable prices.... read more

Customer Service HA! What customer service! Save yourself a bunch of grief. Margarita is condescending and rude! You tell her what you are looking for and she brings out something totally different than what you just asked to see. Oh yes, and the guy behind the counter needs to find something to do, instead of just sitting there like an i#*@%!! read more

Let me preface this by saying that I have been going to another tailor in Ventura for the last 5 years. I thought they were the best and that kept me satisfied. It wasn't until I met Margarita that I realized there was other talent in the neighboring city that far exceeded what I had been used to. I will continue to use my Ventura tailor when I can, but for the unforeseeable future, Margarita (Alexis bridal) will be my go to tailor. Also, I didn't want to write a review based off of one experience. I wanted to write one after going there a few times. I've been there at least 4 times since December and will continue to do so. They've found a loyal customer. I met her through the Oxnard Suit Outlet, when one night I had purchased a suit at the last minute. The pants needed alteration to reflect a modern/vintage fit as well as the coat. She measured me and asked me not only what I wanted but also what I didn't want. My response was "more like Mad Men, less like 90's dads suits that come off the rack." When I asked her how long it would take, (I was expecting something like maybe a week and half... FORGET THAT!) she told me it would be ready by Thursday. She wanted me to come in, try it, and if I was unhappy about it, they would have it finished by Friday... Keep in mind, I came in on a Monday. Now, I do not recommend that you do things last minute. Its not only stressful on you as a customer but it is also stressful to the people who want to give you the product you want. It just so happened that my request was easy enough to fulfill. When I went in on that Thursday to try on my suit, it fit perfectly! I took it home that night and wore it around my house just because I was so STOKED! Yes, that's cheesy I know, but I honestly felt like a kid who just got new clothes for the first day of school! I've also brought her jeans to alter which she does perfectly. Since I am a bigger dude, clothes that are in my size are wonky and baggy. Just because I buy my clothes that way does not mean I want to wear my clothes that way. I want my clothing to be unique to my body and to my liking. She's done alterations based on my measurements that she's taken inside the store and she's done alterations based on a favorite pair of jeans that fit me like a glove. She did so well in those two aspects. I don't know much about her wedding side of the business but I have been in there when bridal parties were trying on dresses or when brides were coming in to try on gowns. I've seen one bride in particular telling her how her bridesmaids were picky, what dresses THEY wanted to wear, and how it was becoming difficult to navigate through the wedding planning process. Her advice was to stop caring so much about what THEY wanted and be firm in what SHE wanted... It is her wedding and trying to cater to everybody else but herself is what was going to drive her crazy and make the whole process negative. Seeing that bride become more empowered really solidified my belief in the service that Margarita offers. What I love about her approach to her business is that she puts an emphasis on creating relationships with the people that choose to do business with her. If something is not right, she wants you to tell her so that she knows what to expect from you in the future. She wants her work to speak for its self so that you keep coming back. Since I've been a customer, I don't think she's missed a stepped, and at this rate, I don't think she will. Please, remember to allow yourself time to get things done. If you are the type of person to do things at the last minute and expect somebody to move mountains for you... well, good luck in life (especially you, wedding people. Blame "Bridezilla" and "Say Yes to the Dress" for my view on this. Yes, I actually kind of like those two shows. The shit storms are entertaining). You have nobody to blame but yourself. If you give someone enough time, they will give you their best work. I cant recommend this place enough. p.s. prices vary, depending on what you want, but they do have a set price listing of what types of alterations cost what. I believe their prices are fair, competitive, and maybe a bit better than most places considering how great their service is. read more

My experience at Alexis Bridal was not pleasant at all. Margarita the owner of the business is rude and argumentative. Margarita doesn't let you speak. It honestly was unfortunate that I feel this way because she did my daughters quince. I would recommend for all the people that would like to order a dress from her to take a picture of it. My daughter ordered her prom dress a few weeks ago. I paid for the dress in full and she took a picture of it. I never got a call back stating the dress had arrived, I had to call to get an update. Once the dress was at her dress shop my daughter tries it on and took a picture. The dress first of all was not the one I ordered and it was way too big. I told her that wasn't what I paid for. She of course argued with me saying that is was. Once I should her the picture she retracted. So buyer beware, she agreed to fix it but told me that it was only right that I pay for the hemming. At this point I didn't want to argue because we had one week until prom. Long story short the dress was not hemmed right too short from what she was told to do and the fitting to the top part of the dress was also tight. I asked for them to steam the dress and her helper just put it in a bag. WHAT AN AWEFUL EXPERIENCE!! read more

Alexis Occasions - Bridal Near Me - Oxnard, California

Horrible customer service!!! They will ruin your special occasion don't go there, after I shared my bad experience to co-workers, family, and friends they told me you should have asked me and I would have to told you not to go there! They are super nice once they get you to buy something once you purchase their products they are super rude. Don't ruin your special day! read more

Worst customer service ever I will never recommend anyone to go to this place! The owner was yelling at her employee when I got to the store .. so embarrassed for her read more

We came here and ordered a dress 2 weeks before my cousins prom. They said it would be in by that friday(we went in on a monday). I called the next day to get the brand of the dress and they wouldn't give it to me even tho I bought it. I called that Friday and they said the dress wasn't in. On the week of her prom I called cause we had heard nothing and the dress had been in for 5 days and they never called us to let us know. If you don't mind being stressed and dealing with rude people then come here, if you want better service I suggest going elsewhere! read more

Absolutely amazing! I got my dress altered for my 21st birthday & it's exactly how I wanted! It fits perfectly and it looks so much better!!! I'll recommend Alexis to all of my friends and family! Thank you again! read more

Margarita, daughter and staff are amazingly effective and efficient. Came in on a Friday at 6:30pm on an emergency mens tailoring issue. No problem, hemmed a new pair of pants for an am wedding the following day. Waited no more then half hour. Great job, great price. I will come here for all my tailor needs on a regular basis. Please do the same. read more

The woman who was "helping" us was rude, you can't take pictures, which is odd especially when you are dress shopping, and looking to spend hundreds of dollars. They did not take into consideration any of the pictures they had you mark in the books provided. I would say if you would like quality customer service and real help, go else where. read more

Thank you Alexis Bridal for being my Fairy Godmother on my nieces Wedding Day. We had exhausted our financial resources due to my son's recent surgery and she made a miracle happen for us in a 12 hour window time. She made us a great deal on a Dress and Suit. My experience was amazing and I appreciate her and her staff working late to make this come together for my family. Alexis Bridal made us feel like family and will continue to have buisness from us. read more

Alexis is super nice as well as the other employees. They have such a wide range of dresses for any and all occasions. This was my first and last stop for my prom dress and my dates tux. I recommended all my friends to Alexis and while they all looked around they all ended up buying here as well and they were all happy with the service. There's seriously no need to go to LA when Alexis' is so much more accesible and dependable. read more

Waited almost until the last minute to purchase a dress for homecoming. When we entered the establishment, we were immediately greeted and asked for what we were looking. We said, "young lady appropriate, cocktail length, and homecoming." The owner came forth with 5 dresses. The first one was a hit with all of us. (The other ones were nice too.) It needed to have some alterations and it was done overnight even though we had a couple of days of wiggle room. If you are looking for friendly customer service, quick service, and fair prices, this is your place. read more

Where do I even begin...such an awful and upsetting end to several purchases for my sister's wedding. The owner is pushy, rude, and no customer service etiquette. Everything is over prized, you're better off finding the same dresses in the LA Fashion District for much less. The owner repeatedly changed item prices for several of my family members and denied my mom the request to try on more dresses (this occurred after other several incidents) by stating she did not have anymore dresses to fit my mother's body frame because all her new merchandise were too fit to the body. Nonetheless, will not be returning to Alexis Occasions. read more

This place is great. The owner, Margarita, is so knowledgable, kind, professional, yet personable! She loves to get to know her customers :) She made sure I looked fabulous for my senior prom. Every time I came to the boutique she was ready for me. I'm definitely going to Alexis Bridal when I get married! read more

Written from my wife: Margarita was so helpful in getting the perfect accessories for my wedding. I was also able to get the veil I wanted for half off of what I had seen it at other bridal shops. She even ordered additional veils and accessories to make sure I was 100% satisfied with my purchase. The quality of the products, the customer service, and the the way it all came together so perfectly is why I recommend this bridal shop to anyone in the area that's looking for a stress-free experience. read more

Amazing. Ignore all the other reviews they are ignorant and irrelevant. Best place to shop and get alterations

I had ordered a dress online for a wedding I was going to be in, the dress came and was not at all what I was expecting! It fit in some places and not in others, I didn't have the time to send it back and find a new one so I found this place to help me out. They did such an amazing job on the dress better than I even expected! The price was so affordable and the women who helped me were understanding and knew exactly what I needed done! To top it off the dress was done before they had quoted me! Such a good place and atmosphere will defiantly be going back in the future! read more

We had a extraordinary experience with this business last summer they took care of us. Margarita and her husband also let us get dress on the morning of our big day. I would recommend this business to anyone! !! read more

This place is so great! Margarita is so sweet, knowledgable, and helped so much! I highly recommend this place, so much better than big bridal places like davids bridal. read more

Alexis Bridal provided my husband and I with friendly, professional, and expert alteration services for a new suit my husband bought. We needed the work done quickly and they had it finished the next morning when we'd dropped it off at 6:30 pm the night before! I cannot recommend them enough. The very reasonable prices, warm & friendly customer service and expertly executed alterations will make us repeat customers in the future. read more

My parents who aren't very internet savvy have insisted all day that I write this review because they were so happy with their service. My dad needed his pants hemmed for a new job and they turned it around instantly for them. Very kind and friendly service! read more

Worst service ever! Do not come here unless you only want to try on 1 or 2 dresses. We came here on a Saturday looking for bridesmaids dresses, they were pretty busy so we weren't surprised by the bad service that we received because we didn't have an appointment but we decided to make an appointment and come back. Worst decision of my life. So called "owner" Margarita yanked the catalog out of my hand. I can't believe someone with such a strong attitude could be a sales associate. Please don't come here, it will ruin your dress search experience. read more

I went during a sample sale last week and was treated with amazing service and attention, despite the fact that they knew I was in a tight budget. They don't try to sell you expensive dresses like most other places, they don't force anything upon you which I loved. Every dress I tried on was beautiful, but I knew there was a certain style that I wanted that was not on sample sale. Right after trying the one I requested on, I knew it was the one. I went over budget but it was completely my fault, and the owner/manager (not sure) was able to help me get it for a better value because she knew I was on a budget. They were so sweet, and so easy going. It was the first place i went to try on dresses and didn't have to go anywhere else. Never did I think i would find my dress in the first place I looked. Thank you Alexis Bridal for such an amazing dress! Can't wait to wear it! read more

Went today needed my dress to be altered. Waited 5 min b4 asking if I needed help.. she gave me a quote and walked away. I felt she was a little rude and I just walked out.. read more

The service here was outstanding. Margarita went above and beyond what was required, from taking my phone call after hours, figuring out how to find the dress I needed in a stressful situation and being understanding and grace-filled when I thought I would have to cancel my dress order. She treated me in a respectful, calm, patient and kind manner throughout our interactions. She problem-solved my dress alterations and was prompt to get the work done. She even steamed my bridesmaid dress before I picked it up today! Thanks so much, Margarita! Brenda Curts read more

I had brought Margarita a huge project for my company. She not only gave me a quality product, but had it in record time. It was crunch time for me with this project and she completely understood my circumstance. With most companies, there are 3 services available with a delivery of only two. Quality, Time, or Price. Out of the three options a customer can get only two. Well, in this situation, I got all three. Thank you Margarita and Juanita. I will recommend you to everybody. read more

I was referred from Suit Outlet next door to tailor my suit at this place. I needed a rush tailoring for an interview early the next morning and they were more than willing to accommodate me without any charge. They were very polite to me and I felt very comfortable in their store. If you need a place to get a suit tailored, this is a good place. read more

I was looking for work and Remembered my sister purchased a gorgeous dress for herself and a quince dress for my niece. Called Margarita meet with her she hired me to work there. I love the selection of dresses and the idea that we can redesign the dresses add a sleeve or some bling so the customer leaves so happy with something they are confident and look amazing in. The Plus size dresses are so pretty and I have curves so i know how hard it is to find a good dress and get it to look good. I have learned more than just dresses we do alteration, suit rentals and decor for different events. I recommend Alexis Bridal to anyone needing a beautiful dress,a tux and decor for an event :) read more

Great tailoring. I bring any pants, dress shirts or jackets that I need to be modified to fit me best. Fast service and good prices!

Horrible place!!! Rude people and they even hang the phone on my mom twice!! Looking for my sister prom dress we found one and told them if they sold it here to another girl they said not in the Ventura area so we were great!! after a day my sister saw the dress she was going to buy on some other girl that she knows so she went back told her about it the owner even told her the name of the other girl they sold the dress too and my sister didn't want the dress anymore. They gave a deposit of $250 and they don't want to return the money!! and this was only four days it's just horrible experience with them! My mom got very mad they couldn't even work with us instead they would hang the phone on my mom and the owner said she didn't want to speak with her!! I wouldn't recommend it bad service on the owner and the help!! read more

They did my sister's wedding dress, my wedding dress, and my husband's pants. My whole family comes here for alterations because they do amazing work. They also have a fast turnaround time and their prices are amazing. These ladies are super sweet and friendly and we won't go anywhere else for alterations. read more

Super happy with the service and turn around time for alterations. It's funny I met Alexis over 10 years ago for my wedding needs, now she's working on my children's flower girl dresses. She's been wonderful! Thank you! read more

Go check it out! I love the fact that the owner does not pressure you to buy anything and the prices are excellent! They have quality dresses at amazing prices. I went to look for a prom dress and ended up buying a dress the same day ( I am a picky person). There is a wide selection of dresses the owner keeps them in the back. You get to try as many dresses as you want.I love the dress shop because they have big changing rooms and it is clean and spacious. I got a beautiful purple prom dress and it fit like a glove, I just needed to have the buttom altered and they did an awesome job. read more

Had such a wonderful experience here. I came into Alexis in panic, with my wedding in less then a month away. I made the mistake of ordering my dress online and then taking it to a bad alterations. The girls here where really sweet and the owner was awesome and super helpful. She listened and pulled out dresses exactly what I wanted and stayed within my budget..I got such a beautiful dress,for a great price. I didn't feel pressured or rushed, you can tell they really want to make you happy and make sure you love your dress. They really saved me, I can't thank them enough! read more

My experience with this company has been wonderful they go out of their way to make you feel special she even stayed late on a busy night to try in dresses with us wish I found her earlier!! read more

I went to Alexis Bridal with my daughter looking for a Quinceañera dress. Margarita was very nice and helped us find a dress that was within our budget and didn't try to sell me something I didn't like or couldn't afford. She found a dress that was exactly what we were looking for. I will definitely go back and highly recommend her. read more

Recently got a suit tailored here and the result was wonderful. Super kind and helpful team. The cost to get a jacket taken in and slacks hemmed was so cheap! It was also done very quickly. read more