This company was referred to my husband for our relocation. It was during the pandemic, so cleanliness was extremely important. I have never had such a bad experience. The movers were crass and made uncomfortable and disgusting comments about our belongings. I had already packed some of my more personal items that I did not want people touching, such as undergarments and purses, and they dug through everything anyway. The moving company claims they are taking caution and wearing gloves - nope. I was in the other room and I heard them making snide comments about my things and then laughing. I felt so embarrassed.
The whole time they were talking loudly about going to party in Vegas that weekend and getting "comped rooms at the golden nugget." Again, during a pandemic ... as they're touching all of our things...
I clearly labeled things I did not want packed, and they packed it anyway, including, at one point, A BAG OF TRASH. I will echo the other reviewers' comments about how they will LIE THEIR ASSES OFF without a blink. One of the guys nicknamed yo claimed he DID NOT PACK it. I insisted they open the box back up. Lo and behold, the bag of trash... are you serious? Imagine if it had food waste in it -- It could have caused rodent or insect infestation.
The coordinator was really snide at times as well. After I read some of the reviews on here, I became worried about some of my items' safety. When I told my husband I was concerned about some of my purses since they were not listed on the inventory, she put in quoted "some items" of high value, as though she didn't believe us. Rude and unprofessional.
If you are required to use this company for a move, do not let them be ANYWHERE NEAR your important items. Make sure EVERY SINGLE high ticket item is labeled. read more