This is truly the best vet I've ever been to. Dr. Chaing is amazing but so is the whole staff. They…read moremake everything so quick, easy, and painless. Prices are reasonable, appointments are never weeks out, and nobody is pushing extra, unnecessary services on you. When my dog was having seizures, they were with me every step of the way as I got specialized help (thanks to their referral) and kept checking in on progress. And when I have questions, I can send a quick email and they always respond ASAP with help vs making me schedule an appointment and come in. Today my dog got in a little scuffle and I was able to just send a picture of his wound and get advice via email. THANK YOU SOUTHPAW! ps - there's free parking in the back!!!

MY PITBULL COULDN'T RECEIVE AFTER CARE SUMMARY OR INSTRUCTIONS FOR A WEEK. WHEN I ASKED QUESTIONS,…read moreI WAS TOLD NOT TO COME BACK!! If you are a resident of Sherman Oaks and are a critical thinker, think twice about this local veterinarian. It came highly recommended by a neighbor. I had high hopes and wanted to support this female centric place, however, as a dog mom I would never recommend it due to poor communication, lack of accountability and customer service and a defensive/ hostile stance when questioned. I went back for a recheck of my dog's allergies and skin growths. Note that there are two problems I was seen for initially and the follow up was to include both. This was not the case. I had to remind Dr. Cortez to remeasure my dog's growths. Not all of the growths were measured and there were no recommendations communicated for care. She was focused on his allergies, which had not resolved. I received VERBAL directions for 4 DIFFERENT TASKS and was told she would email me. In the days that followed I called the office and asked for my summary and instructions. I' was told they would be emailed. This happened three times. Nothing was emailed. I was not informed that Dr. Cortez was sick until I was also being instructed not to come back in the email shown below. It's sad that Southpaw won't take any accountability for the excessive wait, poor communication and lacking customer service. I think customer service is a thing of the past, but it's a quality that's important to me. There was no apology or anything that even approached an apology. If you value the ability to ask questions and discuss issues about your fur baby as they arise then this is not your veterinarian either.

I cannot speak highly enough of this practice. Dr Richter, his daughter and son who are also in the…read morepractice, and several others are top notch. I recently had to put my 25 and 1/2-year-old baby girl, Sox, to sleep. It was heart-wrenching since I'd had her since she was born in my backyard. They made it the absolute best that it could possibly have been, given the circumstances and job at hand. They were thoroughly compassionate, kind beyond belief, patient and understanding. Honestly, when I get my next pet, this is my new vet office. Thank you for helping me help my baby girl over the rainbow bridge, Dr. Sam Richter!!!

This review is long overdue, but better late than never. Last year, one of our fur babies began…read moreshowing signs of distress and we needed him to see a vet ASAP. While VCA used to be our regular vet, they couldn't fit him in and referred us to an urgent care place, which we didn't want to do because we'd gone down that path years ago, and didn't exactly have the best experience. I quickly called SOVG to see if they would accept an urgent walk-in and after explaining the situation, the super nice lady told us to bring him in ASAP and they would see him right away. Amazing. As soon as we brought him in, they rushed us to a room and they brought him in the back. Throughout this nerve-wracking ordeal, Dr. Andrea Richter checked in with us literally every 5 minutes, letting us know tests results and what was going on. It was a stressful time, but knowing the urgency and seeing that the team was doing everything as quickly as possible gave us a bit of reassurance. Sadly, things very quickly took a turn for the worse and he didn't make it through the hour. He passed as we were literally walking from the exam room to the back to say our goodbyes. When we walked in, he was surrounded by the most loving and caring group of people I've seen in a very long time. In the midst of my breakdown, I looked around and the staff, too, were crying along with me. It took me by surprise because they must see animals pass all the time and are jaded, right? The fact that they could feel and share in this horrible pain is something I'll never forget. Although we couldn't say goodbye the moment he passed, we knew he was surrounded by a caring group of people (he LOVED people) and that is the only bit of comfort we had during this experience. A few days later, we received a card in the mail - signed by the team, sending their condolences. Although unexpected, it meant the world to us. These moments of kindness are few and far between these days, and we were so fortunate to have found it that horrible day in the team at SOVG.

The Pet Doctors of Sherman Oaks are outstanding in every way. Once again, they were there for me…read more A huge thank you to the front office and the technicians for explaining to me how to use the new medicine for Coco. I am so blessed to have all of you in my life. If you want outstanding care for your pet this is the only place to go.

This review isn't about veterinary care. It's about a really bad policy of this vet practice. I…read morereally like Dr. Szabo and his care for my dogs was very good, but I won't be going back to the Pet Doctors of Sherman Oaks. My dog has taken a couple of meds for years and has to take them for the rest of her life. After I moved last year, I had to find a new vet and I took my dogs to the Pet Doctors for wellness exams. When I needed to refill my dog's meds a few weeks ago, I was informed by the receptionist that I would have to drive to Pet Doctors to pick up a paper prescription in person. That would take a minimum of an hour, during a workday. I asked if she could email the prescription to me, but she said they don't do that. I asked if she could send the prescription by mail, but she said they don't do that either. When I asked if they could phone in the refill to the pharmacy, I was not shocked to learn that they don't do that either. When I asked why they have such a policy, the response I got was probably more honest than management would have liked. The receptionist told me that they require clients to pick up paper prescriptions in person because.....get this.....they sometimes had to call in prescriptions more than once and they don't want to have to do that anymore. In other words, their paying clients should waste their time driving through traffic to do their job for them. After the receptionist talked to the practice manager, she came back to the phone and said they would make a one-time exception and mail me the prescription. That was February 6, 2026. When I didn't receive the prescription by mail after a week, I called back on February 13, 2026 and was told by the same woman that she had mailed the prescription a couple days earlier. It's now February 25, 2026, and I still haven't received the prescription in the mail. Once again, I asked to have them phone in the prescription to Costco pharmacy. They made another one-time exception and did that so I was able to get my dog's meds. This time. But, I'm not about to go through this unnecessary hassle every 90 days when my dog needs her meds refilled. This policy isn't just inconvenient for clients, it's likely to result in complaints to one or more state and local agencies because the policy could (and likely would) be interpreted as one that discriminates against people with disabilities, by making it far more difficult, if not impossible, for a disabled person to get meds for their pets. That may sound far-fetched, but it's not. Imagine telling a blind or paralyzed person that they have to get themselves to the vet office in Sherman Oaks to pick up a piece of paper that staff could just send by email. It's not only a very short-sighted policy, but is likely to violate one or more laws that require all businesses to be accessible to everyone, including people with disabilities. I've never encountered such a policy at a vet office, one where staff expects clients to do their jobs for them so they aren't inconvenienced. It seems to me that the real reason for the policy is more likely to make getting prescription meds elsewhere so inconvenient that clients just buy them from the Pet Doctors directly. No, thank you. Their prices for my dog's meds are 3-4 times higher than retail pharmacies. I'm not about to pay more for my dog's meds. I'm going to find another veterinarian instead.

Dr. Oh & the entire staff -- front desk & vet techs -- are amazing! We've been going to him for…read moreyears & he truly cares about animals. The girls at the front desk are always attentive & caring, & the vet techs are wonderful & gentle with our pup. She's a super senior at almost 16 & she loves all of them! Even during their busiest times they do their best to always make sure she's taken care of in a timely manner (& the other animals in the waiting room). We consider ourselves fortunate to have been able to find such a great place & are thankful they've taken care of her over the years.

I don't usually take the time to write reviews, but I had such a pleasant experience at this…read moreclinic. I've been searching for an affordable vet for the past several years, and I finally found a place I want to come back to with my three kitties! Dr. Oh actually answered the phone himself and was able to squeeze me and my cats in the same day. He was very kind, patient, and informative. He didn't push for unnecessary, expensive tests or extra fees like so many other vets do. I also love that he's the owner and the only doctor you see -- instead of getting passed around to someone new every time, like at other clinics. I genuinely look forward to my next visit with Dr. Oh.

I have brought my 5 year old chihuahua mix to get his teeth checked twice with Green Dog Dental and…read moreI will not take him anywhere else. Both experiences have been amazing for both myself and my dog. They are honest and transparent with pricing and treatment recommendations which I appreciate. The ladies at the front are super friendly and welcoming. They are punctual with letting you know either treatment updates or pickup times. I am happy to have found them and glad they are so close to where I live!

If you leave this establishment a bad review, you are delulu…read more My first visit here was last year when my cat needed dental surgery. I had heard way too many horror stories about low cost vets and was fully prepared to pay up for quality care. They performed my cat's dental surgery just three days after my initial call with no surprise charges, no weird add ons, just total transparency. They walked me through everything step by step. Surgery day was smooth, drop off in the morning, pick up around 5pm. Cost me about 3k bc he needed so many teeth removed. The layout, décor, and overall vibe are fresh and warm. It doesn't feel like a typical vet, no sterile exam rooms or cold lighting. You wait with your pet in a private room with two comfy couches, and it actually feels calming. Since then, I have brought my 13 year old terrier in for tooth extractions ($2,300) and brought my cat back for bloodwork just to make sure everything is still good (300$). If these prices sound crazy, You're not the audience. What I paid was totally worth the peace of mind that I got in return. You visit one establishment and leave with solid senders, That's why I keep coming back. What I love most is that they email the lab results, and the doctor includes a full paragraph with her thoughts, explanations, and next step recommendations. Everything is test based, and thorough. I want to emphasize it's not just the dr's, but every single person on staff at both the Van Nuys and Sherman Oaks locations are amazing. They really listen to concerns, and everyone is just so sweet! How did they manage to find all A1 staff?! I trust this establishment 2,0000% completely!

I just wanted to send an update to my first review here in 2018...I just wanted to thank Dr. Noda…read morefor her years of love and care she gave to our kitty Dinah, and then helping us get through sending our beloved baby to the rainbow bridge this passed weekend. Dr. Noda lead with love, respect, empathy and caring, and we will forever be grateful to her for treating us like family.

I've been going to BFAH for 12 years. I was referred to this place from one of my friends who had…read morea pit named Sissy and a mixed Chihuahua named Rumple at the time. I had my little Chihuahua, Luca. Within the 12 year span, I started my own family and we continued bringing our pets to BFAH for their annual visits and for all treatments. They have always been welcoming and friendly. They are great with handling all pets. Everyone that visits BFAH, always walks in and out with a smile. Our pets have always been under Dr. Erica Heim's care. She is a wonderful Veterinarian who has helped us through preventative care and through tragedy as well. We trust her judgement as she has been with us through the thick and thin. All of her associates have always been so kind and caring and have been there as long as I remember which shows us that there are plenty of wonderful and genuine souls working there. We like the fact that they are honest and will always review all treatments with you. They are truly angels. We love Best Friends Animal Hospital and our pets will continue to be their patients for years to come.

I've taken two of my pups here, one for emergency testing and another was referred here by her…read moreoncologist for radiology. Everyone has been absolutely incredible every time. Kind, supportive, attentive. I couldn't have asked for a better experience every time I have gone. They are pricey, yes, but honestly, I felt SO taken care of, and felt my dogs were in the absolute best hands at times when I was so exhausted and distraught, that it is absolutely worth worrying about finances later. I can't tell you how thankful I am knowing there are such incredibly skilled and caring experts in my area that are open 24 hours and have specialty departments. I also very much appreciate the ability to text them, it makes my life a lot easier.

I had the best experience. I went in at 9pm on a Thursday with my baby dog who is 14 with a…read morepossible bee sting and limping. They took her in right away and within 20 minutes we were out the door. The people in the front were so kind and welcoming and made us feel like we were in great hands. The vet techs were so sweet too and since it was just a thorn they took out right away, they didn't charge us for an exam! Thank you to all the staff for making my dog feel better and giving us a peace of mind in your care! Here is a picture of the thorn the vet took out right away. Thank you again!!!

Christian and Bella are the best! Christian the vet assistant was so calm and nurturing to my cat…read moreCandy. I feel like other vet offices I've been to (before Modern) haven't had the same "it's ok we got you" vibe. I've historically been expected to navigate/lead the visit by holding the cat which is fine of course, but Modern always takes charge in the softest way and Christian really made us all feel safe. He held her still, he spoke gently, and he looked very comfortable doing so. It was such a treat to have someone take lead when I'm feeling so sad my kitty isn't well (just an ear infection lol but still!) And Bella! So nice and helpful. Somehow my husband, my one year old, and my cat all had an ear infection at the same time and she heard that I was stressed about my one year old and she took special interest to fit us into an appointment that worked for us. Her enthusiasm to accommodate our personal needs was such a breath of fresh air. My family really appreciates this office - the staff, the coffee they keep in the fridge for guests, and of course the vet docs too! Great team all around.

Modern Animal Studio City has truly been an answered prayer for our little pack of pups. We've been…read morethere so often (senior pets get sick often) that it feels like the team are people we know and distant family lol. So seriously, THANK YOU. Bella at the front desk is the absolute best. She is always so kind, calm, and welcoming, even during the most stressful visits. Practice Manager Ariel took the time to give me a tour of the space and was so loving and generous with her time. Thank you, Ariel! Every single vet tech, such as Casey, have taken care of us like our dogs are the most important celebrity dogs. Thank you for treating our babies with so much love, both us the parents and our pups feel the loving energy you carry every time. Every vet we've seen has been incredible. Dr. Phan, Dr. Patty when she was there, and Dr. Van Zant have all been heroes to us. Please forgive me if I am forgetting any names. We've had some really close calls with one of my pups (Simba) and this team has gone above and beyond every single time. Their compassion, patience, and genuine care mean more to my husband and I than we could ever put into words. Everything from the app to the in person appointments has been such a comforting, seamless experience. We are so deeply grateful to have this team caring for our babies. We truly appreciate them so so much! THANK YOU THANK YOU THANK YOU!!!!!

We are incredibly grateful to Gemcore Veterinary Services for the compassion and care they showed…read moreduring one of the hardest days of our lives. Dr. Gonzalez was kind, patient, and thorough, taking the time to explain each step of the euthanasia process. She ensured our dog's maximum comfort throughout, even creating a makeshift pillow so he could rest peacefully. We were heartbroken, but her understanding and gentle approach gave us comfort while making the process completely painless and stress-free for our giant furbaby. She was available the same day and brought in a caring team afterward to respectfully and compassionately assist with our 132-pound dog. The thoughtfulness, professionalism, and empathy shown by Gemcore made an unbearable moment a little more bearable. We are deeply grateful and highly recommend them to anyone seeking a veterinary team that truly cares.

I can't thank this veterinarian enough for the compassion and care they showed during one of the…read morehardest moments of my life. Having the option to say goodbye to my dog at home, in a peaceful and familiar environment, meant everything to me. They were incredibly kind, gentle, and respectful--not just with my dog, but with me and my family as well. The Vet explained everything with patience and gave us the time and space we needed to say goodbye. It was a calm, and dignified experience, and I will always be grateful for the comfort they provided during such a heartbreaking time. Thank you

I've now been to both Green Dog Dental locations, and I'm so impressed with this second office. It…read moreis just as beautiful, modern, spotless, and clearly equipped with the best technology. I don't even think my dog knew he was at the vet (for real!) The team here is equally incredible. They're warm, professional, and genuinely care. They take the time to walk you through everything and make sure your dog is comfortable from start to finish, and you can just tell everyone is really passionate about what they do. It's rare to find this level of consistency and care across multiple locations. I trust them completely with my dog and wouldn't hesitate to recommend this office to anyone looking for top-tier care.

For three years, I have been taking my dog to a couple of just barely mediocre vets with high…read morestress experiences. Each time I tried looking for a new place, I would come across disturbing reviews about just about every veterinary clinic. I was stuck. This time, when I did my round of searches, I found Green Dog. I had nothing to lose and scheduled a wellness appointment for my Ridgeback. From start to finish, I was blown away. This was a true 5-star experience. We checked in with the friendliest staff and were immediately taken to our own private waiting room! I didn't have to sweat and strain to keep my 100+ lb boy from trying to sniff and annoy other dogs or try to run for the door. At this point, I would have been fine waiting longer than expected like is the norm at other places. But I didn't have to. Like a well-oiled machine, the appointment moves with a vet tech and usual questions about your pet's health and concerns. Another surprising thing: I was asked if I wanted any written prescriptions to go so I could shop around. I have never had this offered at a vet clinic; I have always had to ask for this - and then wait, and wait, and WAIT until I received it. My baby saw Dr. Candice Habawel. She came out with him after his exam and we talked (with zero rush) about all the things I could do to help his teeth, skin, weight. She was kind and attentive. When I left to pay, I noticed that there was an employee whose job it was to just keep the place sanitized and clean. I also really appreciated that. After this experience, I don't think I can go anywhere else. My eyes have been opened to the knowledge that veterinary visits don't have to be a horrible experience. My only concern is that I hope they don't get so busy that any part of their service changes.