I can't thank the entire team enough for the incredible care they gave my dog. We arrived just 30…read moreminutes before closing, they took her in for emergency surgery with such kindness and a positive attitude. At no point did we feel like we were an inconvenience, even though the staff stayed nearly three hours after closing to care for her. The entire team did an amazing job explaining the surgery, recovery process, and home care instructions. They answered all of our questions thoroughly, and I never felt rushed. Their compassion, professionalism, and dedication gave us so much comfort during a very stressful situation. Thank you for going above and beyond to save my dog's life. We are incredibly grateful and highly recommend this veterinary to anyone looking for exceptional care.

I would not recommend this place!…read more Before driving over, I called and specifically asked what the exam fee would be. I told them I was only about 15 minutes away and was coming straight in. I arrived exactly when I said I would, and the price had suddenly changed. It felt like a classic bait-and-switch. If your pricing changes at a certain time, tell the customer when they're on the phone and saying they are on the way, not after they've already arrived. When I questioned it, the manager was unprofessional and unwilling to honor the price their own staff had quoted me just minutes earlier over the phone. There was no accountability and no attempt to make the situation right. I can easily afford the difference, but that's not the point. I don't appreciate being misled. I told them I was deeply disappointed with how they handled the situation and that I would be leaving an honest review. They didn't seem to care at all. I genuinely feel bad for the owner if this is the level of customer service being provided. The worst part was that my dog was sitting there in pain while we argued over something that should have been simple.I left and went to another veterinary clinic down the street, where my dog was seen within minutes and received excellent care. If a business won't stand behind the price they quote over the phone, it's hard to trust them with anything more important. I imagine their final bill would have been ridiculous. Thankfully, I didn't stay long enough to find out. I won't be returning, and I hope this review saves someone else from wasting their time.

Im surprised the reviews aren't better because we have a fantastic experience today with our boy…read moreMuncie. We were seen 15min after our apt and Dr Pitts was kind and caring. Muncie had a laceration and his ear and we were taken care of within 2 hours of closing. Muncie had to be sedated to get stitches and all was done in a fast time, even with a busy waiting room. I highly recommend this vet and well be back for any other needs.

My cat Sam was 17 years old. She was given an injection two days ago for her eye issue, she had…read moreconstant eye discharge. After the injection, her breathing became labored. She could not eat or sleep. She suffered for two days, I brought her back as a walk in first thing Sat morning. The assistant checked her and said I needed to take her to an emergency facility. I almost gave in, but I asked why Dr Pitt can't see her? After all This happened after he gave Sam the injection. The assistant then said Dr Pitt can see Sam. Another helper came in to take her weight, I asked why? The weight was taken two days ago. The people work there don't bother to check the history, and it is a life or death matter! I could not bear to see Sam suffer more, so I refused more tests, X-rays. I request to let her go. But I want to be with her at the last minutes. Then another assistant comes in to take her away. They robbed me the last 10-15 minutes to be with her!!! I do not want her be terrified without me, but that's exactly what they did. They take her away!!! I am crying hard even now. When they bring her back,her tongue is hanging out, they have given her tranquilizer. Then doc comes in to give her the injection, she is gone in seconds. I am crying because they let her last 15 min on earth being so sick and fearful, without me holding her. I only know afterwards they take her to be catheterized, they put a needle in her forearm. They treat a dying pet with no mercy. I am heartbroken. Spent $1000 in two visits. My Sam is forever gone. Dr Pitt has a good reputation, I am not disputing that. but I am extremely angry about the way Sam was handled her last 15 min on earth.

No doubt the friendliest, kindest vet clinic ive visited ! My pup had to unfortunately have an…read moreunforeseen surgery this past week but Dr.Oh and his team were all soo kind to not just me but with my sweet Bella and made this scary experience as easy as they could for us, which we are so grateful. They were so awesome to get me in as soon as possible on short notice, ill be telling everyone abt our new Vet :)

Update review 6 years later and I still can't rave enough about this place! From the moment I…read morecalled, the entire team was incredibly kind and compassionate. The girls at the front desk went above and beyond by squeezing my little guy in at the very end of the day on one of their busiest days before the Fourth of July holiday. I know they were extremely busy, but they still made time for us, and I'm so grateful. My little pup decided to do some "parkour" off the furniture after the midweek fireworks scared him, and he suddenly became completely non-weight-bearing on his back leg.Dr. Oh was absolutely amazing. He wasted no time getting X-rays, quickly diagnosed a hairline fracture, and thoroughly explained everything to me. Thankfully, surgery wasn't necessary, and we have a treatment plan to help him heal. Every single person we encountered showed genuine care, kindness, and compassion not just for my dog, but for me as a worried pet parent. The clinic itself is adorable too! I loved all the cute pet photos decorating the office and wish I had taken more pictures because it has such a welcoming atmosphere. Thank you, Dr. Oh and the entire Van Nuys Vet Clinic team, for taking such great care of my little guy. We truly appreciate everything you did and couldn't have asked for a better experience during such a stressful day.

I took my dog here for almost nine years, and never had a negative experience. Everyone was always…read moregood to me and more importantly, my dog. The prices were always fair-- almost cheap, honestly. Everyone we ever dealt with has been wonderful. They've tried to always accommodate my dog when we needed an unexpected last-minute appointment-- which was kind of a lot because she had a few health issues over the years. They were always so nice and loved on her even though she was a bit of a bad girl. When we had to put my dog down very unexpectedly, they tried very hard to save her. But also, they were honest about no heroics. I mean, they really could've gotten a lot of money out of me to save her, but Dr Moon was honest that it was time to let her go. Over the last nine years, they were all just so good and sweet to her. To be honest, even driving by there, I kind of want to cry even though it's been a few months. But I will always be appreciative to everyone there for being so good to my dog.

I can't begin to say enough about how wonderful this veterinary establishment is everybody there is…read moresuper friendly. I drive very far to go there as I've been going there for a very long time. My dog loves going there. She can't wait to get out of the car and say hi to everybody, including the Dr, he even said she was so happy you were greeted with a friend friendly face and a hello the waiting time is minimal since I had an appointment it was worth the drive and until the next time thank you all there for making Bella and my day so nice.

I continue to visit VCA Adler for my pets needs and I feel it's a very caring and compassionate…read moreplace to bring my dogs. The front desk staff, especially Ben and Priscilla are always so kind, friendly, understanding, and very patient. Despite that my previous vet moved and changed locations it seems when a new one comes they are always just as kind and caring as the last. I met Dr. Luba yesterday for the first time for a checkup for my older dog who is starting to decline. I was nervous about opening the conversation about the what ifs and what looking ahead may entail. Dr. Luba was extremely compassionate and non-judgemental and made the conversation very easy. We made a good plan for what steps to take right now, and I feel safe in knowing that when the time does come to have the hardest conversation, that my dog will be in good hands.

My dog has hypothyroidism. We saw a different Vet after moving to SFV. Blood work charged was…read morearound $200 (south pas was only charging $50) So, I decided to switch vets and scheduled a repeat blood draw at this location. The staff was pleasant, but booking your preferred appointment was challenging. There is limited parking for the hospital but tons of parking for the pet resort. Blood work is not cheap here either (I guess that's the running rate here in SFV). However, buying your pet's Rx online can get better pricing. Overall, we got the blood work done and our Rx filled.

I had to write another review for Dr. Fab because she truly is an extraordinary veterinarian…read more When I had to make the heartbreaking decision to say goodbye to my beloved Marley, there was no other doctor I would have trusted more to help us through that moment. Dr. Fab is one of the most compassionate and caring veterinarians I have ever met. It is obvious that she genuinely loves every animal she treats, and that love shines through in everything she does. She treated both Marley and me with incredible kindness, patience, and empathy during one of the hardest days of my life. She made an unimaginably painful experience as peaceful and comforting as it could possibly be, and for that I will be forever grateful. If you are looking for a veterinarian who is not only exceptionally skilled but also deeply compassionate, I cannot recommend Dr. Fab highly enough. Thank you, Dr. Fab, for loving my sweet Marley and for helping her cross the rainbow bridge with such dignity, gentleness, and grace. I will never forget your kindness.

We have now seen multiple vets at Encino Vet over the past 4 years, and we are truly so happy with…read morethe care they give our sweet babies. Here is my incredibly honest review: Dr. Lopez, Dr. Rosso, and Dr. Fab are all AMAZING. Each of them has made us feel genuinely seen, whether we're in for a routine check-up or something worrying. They take real time during visits to make sure we're heard, and they work to get to the root of an issue without jumping to worst-case scenarios. I'll have a really hard time if we ever have to move and leave this practice. A special thank you to Dr. Rosso, who recently got to the bottom of an issue with one of our cats and had her feeling better right away -- we're so grateful.

We've been going to this vet for 6 years and they took care of Lucky with the upmost care. Dr…read more Williams and Maya were very insightful and gentle with Lucky during her visits. The vet location is small, and they deal with many animals in a day. I have been patient and waited for our check ins, but once we are called in - everything was smooth. I highly recommend them for any visit.

Took my dog for an x-ray and got charged unnecessarily blood work and other charges. Rude staff…read more Save your money and go elsewhere.

The staff here is wonderful & everything is efficient! They are very kind to me & my dog…read more On my most recent visit, the amazing Lynda, Ciela & Dr. Nada Khalaf assisted Spot & me. They are familiar with his unique personality & needs so I feel very comfortable bringing him here. Download the myVCA app on your phone if your pet is a patient because they have a live vet tech Q&A feature that can help with some minor things that pop up! Visiting VCA McClave Animal Hospital feels like home to me. I am grateful for the care they provide.

I have been enrolled in careclub with auto renew since at least 2018. Without any notifications on…read moretheir app, or an email they have gone ahead and canceled my membership! My dog has had severe allergies which lead to ear infections so Ive been going in regularly for check ups, tests, medications on repeat. And instead of informing me my careclub is no longer active FOR WHATEVER REASON, they have been charging me for each visit (that should be covered by careclub). Shady. Literally nonsense. Well, VCA you have lost a client that has been coming to you since 2005 with 4 pets.

I went on Yelp and called several vets. The veterinarian with Gemcore is the only one who answered…read more I'm so sorry I can't even remember her name because everything happened so quickly and it's all such a blur, but she answered my call at almost 10:00 p.m. while she was driving, when no one else answered. The last thing you want when your fur baby is suffering is to reach voicemail after voicemail. Hearing a compassionate human voice on the other end of the phone brought me so much comfort. She came to my home first thing the next morning. I was worried about my younger Golden Retriever jumping on her or interfering with her care, but she was absolutely wonderful with both of my dogs. She encouraged him to stay in the room with us once he was comfortable with her, and I truly believe that helped him understand what was happening. She was incredibly professional, but I'll never forget one small moment. Out of the corner of my eye, while I was saying my final words and paying my last tributes to my girl, I saw her quietly wiping tears from her eyes. As a healthcare provider myself, I know how often we're expected to wear a mask and stay composed. Seeing that genuine emotion didn't make her seem less professional, it reassured me that she truly cared. In those final moments, your mind races. You question whether you're making the right decision. Seeing her emotion gave me peace because I knew she wasn't simply going through the motions. I knew that if she believed my girl wasn't ready, she would have told me. Most of us are fortunate enough to experience this kind of heartbreak only a few times in our lives. She carries families through it over and over again. That takes an incredible amount of compassion. Thank you for your kindness, your empathy, and for helping my sweet Lilo leave this world peacefully and with dignity. Please take care of yourself, too. The first photo is the day Oliver met Lilo as a puppy, their first photo together. The second was taken just before the veterinarian arrived to help Lilo pass. I didn't realize until later that I had unknowingly captured both the beginning and the end of their story together I will miss my Lilo for eternity.

My (third) senior pup and I are so looking forward to see Dr Gonzalez again this week for his 6…read moremonths preventative / well-being check up.. This is not my first review of our beloved Dr G, and I just recommended her to 6 more people again just these past 2 weeks. I always say to people I give her card to: "you will discover she is an Earth Angel - if she moved to a different town, I'd take my pup there... When you find a great vet, they are Gold! She's not only compassionate, present and knowledgeable, but also she does not oversell." Besides all the regular check ups, Dr G. has performed 2 substantial surgeries on my pup in the last 8 years, and has been extremely kind, providing valuable reassuring step-by-step updates throughout, especially aware that I had lost my beloved first dog, (with a different vet), when he did not make it through the anesthesia... In the 8 years Dr G. has been our one and only vet; everyone I have sent to Dr G. has fallen in love with her, and has thanked me for the referral. I trusted Dr G and her small compassionate team with the euthanasia of my precious second dog, Handsome. She is truly an Angel on Earth. At her Chatsworth location, I love that she's created a lovingly cozy "home environment" for the euthanasia experience. That it so needed during that deeply emotional time, and more veterinary offices ought to follow her example. I found her many years ago when I was dissatisfied with a busy veterinary front desk in Sherman Oaks, after they had made errors in my first dog's chart. Unfortunately he passed, and I learned that finding the RIGHT professional truly makes ALL the difference. So yes, I drive from Sherman Oaks. Gratefully so :) I am thankful that my cherished pups are her patients. Her ethics, her care, her kindness, her knowledge, her integrity - she's our number 1!!!

Thank you to the wonderful veterinarian team for their excellent customer service and efficiency!…read moreWe brought our dog here for the first time to get some overdue vaccinations and for a physical check up, and were treated very well by the Adriana, Cynthia, and Dr Cohen. They recognized signs of how our dog is feeling and offered to do their services in the separate treatment room so that our dog wouldn't keep feeling like he must protect us! Afterwards, we were consulted on everything that occurred and were given valuable information on what other steps we could take. I really appreciate Dr Cohen taking her time to discuss with us everything and both sides asked and answered questions. She was very kind and as our first vet to come across, she didn't make us feel worried and eased our stresses. The standard of care here was very amazing and I have no worries coming back here in the future for invaluable pet care.

Took my puppy for a possible eye infection as a new patient. I brought in all the vaccine…read moredocuments from a breeder and the previous vet. Out of nowhere, they recommended that my puppy gets a vaccine booster shot. On the basis of recommendation, we went ahead with the booster but the this office made a error in reading all the documents I provided (they did take all the coduments and made copies of them). My puppy didn't need to have another booster for a year. Spent money on unnecessary procedure and I felt so guilty for putting my puppy through a shot he didn't need. On top of that, they asked me to come back in a month later for ANOTHER BOOSTER SHOT!! They are very eager to schedule your next appointments but wasn't competent to take proper care of my puppy.