First visit, but SO MUCH BETTER than prior vet. All staff great, Dr. Smolen's bedside manner AND…read moretime given were the best! Our senior dog was having 10-second episodes (two or three a day for two days) of SIGNIFICANT pain Regular vet. center , used for years didn't have avail appointment for weeks (often the case), but said we could come in for urgent care visit (starting at $250). A Dr. is avail for urgent/emergencies, but nothing else despite being long-time customers. Winnetka Animal Clinic had next day appts, did blood work, labs & gave prescription for only a bit more than the urgent care minimum of previous vet.

My dog has been a patient of Winnetka Animal Clinic since he was a puppy. We have been impressed…read morewith the level of care and also care options afforded to us - never upselling us but also never compromising care for our dog. We recently brought our dog (6 year old lab mix) in for a dental cleaning and were so impressed with the job they did. It looks like he has a whole new set of teeth! It's a family business and everyone is so personable and kind. Glad we found this gem of a vet office.

They treated me and my fur baby very well even though she sadly passed away. I was very thankful…read morefor them sending their deepest condolences to me I will be taking my other fur babies there . Thank you so much again pet vet animal hospital for the card I truly appreciate it

Pet Vet Animal Hospital stays true to old school, traditional American values -- this is a place…read morethat will smile while completely avoiding accountability & speak in technical lingo to confuse you. They will be intentionally vague about the pick-up time & estimate in an attempt to overcharge. Their front desk, knock-off UC Davis branding look is white & pristine but that's about the only thing that is clean there. As a UCD alumni I was initially ecstatic to find a vet I thought I could trust but I was gravely mistaken. Although they present a good face, if pointed out for a mistake Dr Wood will laugh, smile and try to charm her way out of it & lie or create loopholes to avoid taking accountability. I was genuinely disturbed by the behavior I observed with the staff when I went in during closing hours. It was a complete switch from their daytime act. I do not blame the individuals but their management & training process. I highly recommend finding another place for your pet. If something goes wrong you will be screwed.

The staff as well as the Vet here really listen. They care about your experience with your dog…read more I've been bringing my senior jack Russell terrier for yearly exams, blood tests and yearly ear infection meds for five years. My new addition to the family, an abandoned puppy has been seen here. Brought him to get a health check. They are thorough, friendly and affordable.

Well deserved 5 stars!…read more Great experience from the initial call and scheduling an appointment to coming in. The technician who was assisting the doctor was AMAZING! Very supportive to him, knowledgeable, friendly , he explained everything and walked me through the process. The doctor was super nice and very general to my 2 cats. Compared to VCA a lot more affordable pricing too. So far so good! Hoping this could be my new spot for my furry babies:)

Took my puppy for a possible eye infection as a new patient. I brought in all the vaccine…read moredocuments from a breeder and the previous vet. Out of nowhere, they recommended that my puppy gets a vaccine booster shot. On the basis of recommendation, we went ahead with the booster but the this office made a error in reading all the documents I provided (they did take all the coduments and made copies of them). My puppy didn't need to have another booster for a year. Spent money on unnecessary procedure and I felt so guilty for putting my puppy through a shot he didn't need. On top of that, they asked me to come back in a month later for ANOTHER BOOSTER SHOT!! They are very eager to schedule your next appointments but wasn't competent to take proper care of my puppy.

Thank you to the wonderful veterinarian team for their excellent customer service and efficiency!…read moreWe brought our dog here for the first time to get some overdue vaccinations and for a physical check up, and were treated very well by the Adriana, Cynthia, and Dr Cohen. They recognized signs of how our dog is feeling and offered to do their services in the separate treatment room so that our dog wouldn't keep feeling like he must protect us! Afterwards, we were consulted on everything that occurred and were given valuable information on what other steps we could take. I really appreciate Dr Cohen taking her time to discuss with us everything and both sides asked and answered questions. She was very kind and as our first vet to come across, she didn't make us feel worried and eased our stresses. The standard of care here was very amazing and I have no worries coming back here in the future for invaluable pet care.

"Compassionate, professional, and affordable care"…read more I can't say enough good things about Reseda Pet Care Veterinary Center during one of the hardest moments of my life. I had to make the heartbreaking decision to euthanize my dog due to his illness, and from the very first call, they were kind, understanding, and compassionate. I had called around to multiple veterinary clinics all over the San Fernando Valley, and not only did they have the best pricing, but they were also able to accommodate me the very next day, which meant everything during such a difficult time. They treated my dog with dignity and treated me with patience and care when I needed it most. I truly felt supported and never rushed. If you are facing an incredibly painful decision and need a veterinary team that is compassionate, professional, affordable, and responsive, I highly recommend Reseda Pet Care Veterinary Center. I am so grateful for them.

I have been coming to this office since 2021, and while I want to clarify that Dr. Hanna was always…read morehonest and compassionate, the rest of the practice has devolved into a cold, transactional factory. After my experience on March 14th, I will never set foot in this building again. I called to make the agonizing, gut-wrenching decision to say a final goodbye to my dog. After being put on hold and then hung up on, I finally reached a staff member who was the definition of a heartless robot. While I was in the middle of a life-shattering crisis, this man treated me with a "car dealer" coldness that was frankly disgusting. He actually had the audacity to tell me I "picked a horrible day" to come in because they were "so busy on Saturdays." Let me be very clear: Nobody "picks" the day their beloved pet dies. It is a tragedy, not an "inconvenience" for your weekend schedule. To be talked to like a nuisance during my most vulnerable moment is a shameful failure of basic human decency. The fact that he only attempted to flip a switch and be "kind" once he realized I was a regular patient is even more insulting. Compassion shouldn't be a tiered service based on your database--it should be a requirement for the job. If you work in a veterinary office and can't summon a shred of empathy for a grieving owner, you are in the wrong profession. You do not get to be a rude, inconsiderate robot when people are saying goodbye. I found an amazing, truly compassionate vet elsewhere who handled this difficult time with the grace my dog deserved. I am moving all of my other pets to that practice and will never look back. If you are looking for an ounce of empathy during a crisis, stay far away from this place.

My (third) senior pup and I are so looking forward to see Dr Gonzalez again this week for his 6…read moremonths preventative / well-being check up.. This is not my first review of our beloved Dr G, and I just recommended her to 6 more people again just these past 2 weeks. I always say to people I give her card to: "you will discover she is an Earth Angel - if she moved to a different town, I'd take my pup there... When you find a great vet, they are Gold! She's not only compassionate, present and knowledgeable, but also she does not oversell." Besides all the regular check ups, Dr G. has performed 2 substantial surgeries on my pup in the last 8 years, and has been extremely kind, providing valuable reassuring step-by-step updates throughout, especially aware that I had lost my beloved first dog, (with a different vet), when he did not make it through the anesthesia... In the 8 years Dr G. has been our one and only vet; everyone I have sent to Dr G. has fallen in love with her, and has thanked me for the referral. I trusted Dr G and her small compassionate team with the euthanasia of my precious second dog, Handsome. She is truly an Angel on Earth. At her Chatsworth location, I love that she's created a lovingly cozy "home environment" for the euthanasia experience. That it so needed during that deeply emotional time, and more veterinary offices ought to follow her example. I found her many years ago when I was dissatisfied with a busy veterinary front desk in Sherman Oaks, after they had made errors in my first dog's chart. Unfortunately he passed, and I learned that finding the RIGHT professional truly makes ALL the difference. So yes, I drive from Sherman Oaks. Gratefully so :) I am thankful that my cherished pups are her patients. Her ethics, her care, her kindness, her knowledge, her integrity - she's our number 1!!!

We are incredibly grateful to Gemcore Veterinary Services for the compassion and care they showed…read moreduring one of the hardest days of our lives. Dr. Gonzalez was kind, patient, and thorough, taking the time to explain each step of the euthanasia process. She ensured our dog's maximum comfort throughout, even creating a makeshift pillow so he could rest peacefully. We were heartbroken, but her understanding and gentle approach gave us comfort while making the process completely painless and stress-free for our giant furbaby. She was available the same day and brought in a caring team afterward to respectfully and compassionately assist with our 132-pound dog. The thoughtfulness, professionalism, and empathy shown by Gemcore made an unbearable moment a little more bearable. We are deeply grateful and highly recommend them to anyone seeking a veterinary team that truly cares.

Had an appointment to have my 17 year old cat put to sleep @ 4:30pm on 11/18…read moreUnfortunately my cat passed at home at 3:00 am, the morning of the appointment. After having to pay a $78 dollar deposit to secure the appointment, I ask, considering she had passed, what happens to the deposit? Never heard back from the office manager!! It's Tough enough losing a loved pet. During this time, lack of customer service/support is the last thing a family should have to deal with. Isn't living in this world today tough & stressful enough??

I was very satisfied with the vet--he had great bedside manner and felt like the Obi-Wan Kenobi of…read moredogs and cats: wise, calm, and soft-spoken. My dog trusted him, and so do I. I highly recommend this place. It has the feel of a small-town doctor's office, which I really appreciated. Thank you for taking care of Rocky, my black lab.

Our nearly 15-year-old Maltese, Lily, had become very difficult to manage. After a frustrating…read moreexperience with a previous vet, we were exhausted and running out of options. Lily was anxious, nippy, unkempt (the groomer didn't want anything to do with her), and dealing with infections from constant chewing. From the first visit, everything changed. Lily went calmly into their arms and nearly fell asleep on the exam table. Dr. Rosen is incredibly knowledgeable and gave us a clear, effective plan to address Lily's anxiety, hot spots, incontinence, and overall comfort. The office is clean, responsive, and easy to work with. They reply quickly, send prescription links, and even help with price comparisons. Most importantly, they gave us hope. As Lily improved, so did our entire household. Highly recommend. Photos: before and after.

10000% scam, did not treat pets, have other vet bills to prove it…read more NEVER SHOWS UP AFTER HIGH PRICE EXAM WHEN THEY PROMISE TO DO SO! To get you in, they will promise fast response times when you need vet service which is not true. We paid $700+ for an exam for 2 dogs, and was promised if we need anything we are a few miles away from HQ and they can stop by or send a tech if we have a time sensitive concern. This is a lie, it has been 2 years since my exam and I contact them a number of times to which they were never available. I request my exam fee back since the exam is so they can come see you if you need them quickly... They never had availability or responded in a timely manner. Based on these reviews, they do not fix their mistakes, they gaslight you and then threaten legal on you. I am going to the news and know there are others out there bases on their reviews. Please contact this number if you have also been hurt by Shilo Vet and they are unwilling to provide a satisfactory resolution. +18185272931 ( I am happy to share my text messages with ANYONE who is interested to see how this business does business and takes your money and lies and smiles while doing it Please leave a message in regards to your unfair treatment. We are in the process of filling a consumer affairs report, BBB, California Veterinary Medical Board (CVMB) and possibly class action if there are enough people with the same treatment. They 10000% scammed me out of my exam, and on top of this I know they didn't do a good job and went to another vet who cures my pets in one visit.

Dr. Polkowski at Comfortable Pets is The Best…read more She visited my senior puppy dog Boom Boom at my house & was so sweet to him. She spent over two hours with us. She examined him & performed various treatments (acupuncture, massage, Assisi loop, etc), but mostly she spent time educating me on how I could care for him better & understand what might be causing him discomfort. I've worked at an animal hospital for over 20 years & am super fortunate to have access to great veterinary care. My dog has a primary veterinarian & I work at an emergency vet facility but Dr. Polkowski was able to offer treatments & knowledge that I wasn't even aware of. She showed me things that I could do at home regularly to help Boom Boom feel better. I adopted Boom Boom from the animal shelter. He came with arthritis & soreness. Fortunately between Dr. Polkowski and Boom Boom's general doctor (at VCA McClave in Reseda), I feel I am better equipped to improve his quality of life.

Best, most caring vet ever. I started fostering and then adopting a husky/pointer mix who my…read moreboyfriend and I named Snoop. She's about a year old and was a mess at first. The foster group (HIT Living Foundation - wonderful people) took her from a high-kill shelter after she was found wandering the streets covered in fleas and ticks and with a lame left leg/paw. She had a brachial plexus avulsion (tearing of the nerves) and wasn't moving the paw, leg or shoulder at all. Any vet will tell you that this is a very hard injury to treat and almost always results in amputation of that leg. Also, in general, Snoop was just not in good physical shape. I found Lori through a recommendation and asked her to come evaluate Snoop after I had been fostering her for about two weeks. I was nervous at first as Snoop is very people scared and only lets my boyfriend and I touch her. Lori, with her wonderful assistant/shaman, Hector (I am not a particularly mystical person but Hector has some super calming influence over animals - even my cat came right up to him and into his lap so I will call him shaman!) came to my home (all covid protocols in) and coaxed Snoop out of her shell and started treating her. Snoop has been getting acupuncture, laser, chiropractic adjustments and B12 shots all from Lori. Snoop looks forward to the visits and is always excited when they come. Also, Lori has trained me quite a bit and I do simple physical therapy exercises with Snoop throughout the week and give Snoop supplements. Honestly all easy stuff that takes about 20 minutes a day. Lori checks in in us regularly and we've now been working with her for about 6 weeks. And the results...Snoop is a different dog. She just started using her shoulder again and regaining some of the feeling in her leg although she still can't walk on it. But she is now full of energy and running around and navigating on three legs quite nicely. She's healthy and filled out and a puppy again. She also can pick up her leg more so she's not dragging the paw around all the time and I don't have to wrap in the house or backyard (only for walks or when we leave). Even if she doesn't regain full use of that leg/paw again, it's been totally worth it. Snoop won't need it amputated and the use of her shoulder is so great. She's also just so healthy and happy now. However, our fingers and crossed and we are still working on getting that paw working. Thanks Lori!

Dr Linson was one of the most knowledgeable and compassionate veterinarians I have ever met! I have…read morea 10 yr old maltese who is kind of a mess right now. She needs knee surgery and extractions. I was able to ask all of my questions without feeling rushed. We covered everything from diet/nutrition to what I can expect post op. The front desk team was also amazing! I highly recommend this clinic.

I've been taking my little pooch to Woodland Hills Pet Clinic for several months and this review is…read morelong overdue. I had an emergency last week with my Maltese and the office made immediate arrangements for me to take her in despite them having a full schedule. Dr. Linson is very knowledgeable and caring and I trust her implicitly. She is thorough and patient and takes the time to address all questions and concerns. You can tell she really cares for her patients. The office staff went out of their way to make sure she received the necessary care.