I've been coming to Encino Veterinary Center for years, and I honestly wouldn't trust anyone else…read morewith my dog. Ryan helped us today with a nail trim, and he was incredibly gentle, patient, and kind--it made the whole experience completely stress-free. I've tried other places before, but nothing compares to the level of care here. The front staff is always so welcoming, and you can tell they genuinely care. They take their time to explain everything and never rush you, which I really appreciate. If you're looking for a vet clinic that's compassionate, professional, and truly puts your pet first, I highly recommend this place.

Between my girlfriend and I, I couldn't even tell you how many pets we've had in our lives or how…read moremany various vet visits over the years... When we moved to Encino 2 years ago, we never expected a Veterinary center to be a blessing. This business and all of its staff included are THE BEST we've ever experienced. The doctors are kind, patient, knowledgeable, and professional. Their pricing is unbelievably fair for the service provided. They cared for our most important girl, Remy, throughout the last years of her life. When Remy was diagnosed with a mast cell tumor 2 years ago, we trusted Dr. Kallisher who successfully removed it with great margins and gave our beloved a clean bill of health. Last winter, Remy's cancer unfortunately returned. This time as an inoperable mast cell tumor. We were beyond devastated. This time Dr. Cohen became her primary. Dr. Cohen was with us every single step of the way. Quite literally every single time we had a question about medications, refills, or any other situation. We thank her and her staff profusely for the patience and care they showed to our amazing girl. I am not over exaggerating when I say that with Encino Veterinary Center and Dr. Cohen we were able to enjoy our last months with our cherished dog. As long as we live in Encino or Southern California (likely forever), we will never take our animals to another Vet. We thank you for your hospitality, kindness, and care that you've shown from the bottom of our hearts.

Our many wonderful pets--both cats and dogs--have lived long & fulfilling lives under Dr. Debra…read moreHoffman's excellent care. She was recommended by our former vet in Pasadena when we moved to Sherman Oaks, CA in 1985; he said, "Dr Hoffman is the best vet in Southern CA". Dr. Debby treats us like family, so we knew we were in the best of hands!

I had a HORRIBLE experience at Tarzana Pet Clinic. They advertise that new/first-time clients…read morereceive a complimentary exam when booking an appointment, which is exactly why I scheduled with them. My small poodle had a broken nail and was clearly in pain. I booked the earliest same-day appointment they had available, which ended up being later in the evening, so my dog spent the entire day waiting to be seen. After checking in and being taken to the exam room, the manager suddenly told me, "Since your dog is injured, it will be a $120 exam fee." My mouth dropped. This was never disclosed when booking, despite the advertised complimentary exam on their website and even in the appointment confirmation email I received. I wasted my entire day waiting while my dog was uncomfortable and in pain, only to find out at the appointment that the advertised offer apparently didn't apply. If there are exclusions or emergency/injury fees, they should be clearly stated upfront instead of surprising people after they arrive. Very disappointed. It felt misleading and like money came before transparency or patient care.

Money grab is the best way I can describe this facility. They provided a "road map" of services…read morethat were over the top. We have a holistic vet we normally got to but their hours are very random. Thought we would try a new vet. After I received the list of recommendations? I emailed the list to two others vets. Including our other holistic vet. Both felt this was greed and a money grab. Greedy, Greedy, Greedy. They should be embarrassed and ashamed of themselves.

I brought my dog in for acupuncture, expecting a thoughtful consult. Instead, no one spoke with me,…read moreno questions were asked, and they took my dog to the back without explanation. No discussion of symptoms, no treatment plan, no follow-up. The place pushes questionable "therapies" like ozone treatment and feels more like a wellness scam than a veterinary clinic. I later looked up the individual vets -- most have poor reviews. Still searching for a reputable, science-based provider. Front desk is nice

"Compassionate, professional, and affordable care"…read more I can't say enough good things about Reseda Pet Care Veterinary Center during one of the hardest moments of my life. I had to make the heartbreaking decision to euthanize my dog due to his illness, and from the very first call, they were kind, understanding, and compassionate. I had called around to multiple veterinary clinics all over the San Fernando Valley, and not only did they have the best pricing, but they were also able to accommodate me the very next day, which meant everything during such a difficult time. They treated my dog with dignity and treated me with patience and care when I needed it most. I truly felt supported and never rushed. If you are facing an incredibly painful decision and need a veterinary team that is compassionate, professional, affordable, and responsive, I highly recommend Reseda Pet Care Veterinary Center. I am so grateful for them.

I have been coming to this office since 2021, and while I want to clarify that Dr. Hanna was always…read morehonest and compassionate, the rest of the practice has devolved into a cold, transactional factory. After my experience on March 14th, I will never set foot in this building again. I called to make the agonizing, gut-wrenching decision to say a final goodbye to my dog. After being put on hold and then hung up on, I finally reached a staff member who was the definition of a heartless robot. While I was in the middle of a life-shattering crisis, this man treated me with a "car dealer" coldness that was frankly disgusting. He actually had the audacity to tell me I "picked a horrible day" to come in because they were "so busy on Saturdays." Let me be very clear: Nobody "picks" the day their beloved pet dies. It is a tragedy, not an "inconvenience" for your weekend schedule. To be talked to like a nuisance during my most vulnerable moment is a shameful failure of basic human decency. The fact that he only attempted to flip a switch and be "kind" once he realized I was a regular patient is even more insulting. Compassion shouldn't be a tiered service based on your database--it should be a requirement for the job. If you work in a veterinary office and can't summon a shred of empathy for a grieving owner, you are in the wrong profession. You do not get to be a rude, inconsiderate robot when people are saying goodbye. I found an amazing, truly compassionate vet elsewhere who handled this difficult time with the grace my dog deserved. I am moving all of my other pets to that practice and will never look back. If you are looking for an ounce of empathy during a crisis, stay far away from this place.

We've had 3 trios of rats and have been coming here for all of their medical needs. The staff are…read morealways warm & compassionate, have a great, positive working attitude and truly care for our animals' health & safty. They go above and beyond to accommodate their clients whenever possible, and the services are reasonably priced for exotic care. They're absolutely worth our 45min drive! Thanks Dr. T & staff!

Dr. Tamura is truly one of the best avian vets. She's knowledgeable, patient, and takes the time to…read morereally explain what's going on instead of rushing through the visit. You can tell she genuinely cares, which is rare. I felt comfortable trusting her with my cockatiels, and that says a lot. I'm honestly sad to be moving because finding a good avian vet is not easy. Highly recommend if you have birds and want someone who actually knows what they're doing.

My (third) senior pup and I are so looking forward to see Dr Gonzalez again this week for his 6…read moremonths preventative / well-being check up.. This is not my first review of our beloved Dr G, and I just recommended her to 6 more people again just these past 2 weeks. I always say to people I give her card to: "you will discover she is an Earth Angel - if she moved to a different town, I'd take my pup there... When you find a great vet, they are Gold! She's not only compassionate, present and knowledgeable, but also she does not oversell." Besides all the regular check ups, Dr G. has performed 2 substantial surgeries on my pup in the last 8 years, and has been extremely kind, providing valuable reassuring step-by-step updates throughout, especially aware that I had lost my beloved first dog, (with a different vet), when he did not make it through the anesthesia... In the 8 years Dr G. has been our one and only vet; everyone I have sent to Dr G. has fallen in love with her, and has thanked me for the referral. I trusted Dr G and her small compassionate team with the euthanasia of my precious second dog, Handsome. She is truly an Angel on Earth. At her Chatsworth location, I love that she's created a lovingly cozy "home environment" for the euthanasia experience. That it so needed during that deeply emotional time, and more veterinary offices ought to follow her example. I found her many years ago when I was dissatisfied with a busy veterinary front desk in Sherman Oaks, after they had made errors in my first dog's chart. Unfortunately he passed, and I learned that finding the RIGHT professional truly makes ALL the difference. So yes, I drive from Sherman Oaks. Gratefully so :) I am thankful that my cherished pups are her patients. Her ethics, her care, her kindness, her knowledge, her integrity - she's our number 1!!!

We are incredibly grateful to Gemcore Veterinary Services for the compassion and care they showed…read moreduring one of the hardest days of our lives. Dr. Gonzalez was kind, patient, and thorough, taking the time to explain each step of the euthanasia process. She ensured our dog's maximum comfort throughout, even creating a makeshift pillow so he could rest peacefully. We were heartbroken, but her understanding and gentle approach gave us comfort while making the process completely painless and stress-free for our giant furbaby. She was available the same day and brought in a caring team afterward to respectfully and compassionately assist with our 132-pound dog. The thoughtfulness, professionalism, and empathy shown by Gemcore made an unbearable moment a little more bearable. We are deeply grateful and highly recommend them to anyone seeking a veterinary team that truly cares.

The service here was so kind and wonderful exactly what you need when it's time to say goodbye to…read moreyour fur baby. We transferred here from the terrible mission vet in granada hills And they were honest and gave us realistic expectations and assured us that no decision would be wrong. They were so respectful of our baby cat and supportive of us.

Wait times are obscene and prices are outrageous $4200up…read morefront for an overnight stay. The diagnostic test that my kitty was in for was completed mid afternoon and the vet called me at 4pm and said I could pick him up in two hours. It is now 4 hours and I still can't pick him up! They say they are slammed, but if this was a human ER they would close to new cases at some point and catch up on the cases that they already have. Finally got him home and they gave me a $1400 refund, but that doesn't alter the one star review

I took my dog here for almost nine years, and never had a negative experience. Everyone was always…read moregood to me and more importantly, my dog. The prices were always fair-- almost cheap, honestly. Everyone we ever dealt with has been wonderful. They've tried to always accommodate my dog when we needed an unexpected last-minute appointment-- which was kind of a lot because she had a few health issues over the years. They were always so nice and loved on her even though she was a bit of a bad girl. When we had to put my dog down very unexpectedly, they tried very hard to save her. But also, they were honest about no heroics. I mean, they really could've gotten a lot of money out of me to save her, but Dr Moon was honest that it was time to let her go. Over the last nine years, they were all just so good and sweet to her. To be honest, even driving by there, I kind of want to cry even though it's been a few months. But I will always be appreciative to everyone there for being so good to my dog.

They would not see me because I have to have appt. With a feral cat that is impossible. Finally…read morecaught him to be fixed, they would not do it ,they did some kind of blood test. When did the rules change!. Don't they know that 2 kittens can have 4 cats each , we now would have 8 , they have 4 cats each that's ...32 cats......please,you do the math. Now I have 2more babies. Maybe make it more about the animals, then make it so nice for us to sit in. I've being going here since Dr. Lee was at the other location. He would see anyone that really needed help. I needed antibiotics for one of my other cats. They denied it without contacting me to come in.

Thank you to the wonderful veterinarian team for their excellent customer service and efficiency!…read moreWe brought our dog here for the first time to get some overdue vaccinations and for a physical check up, and were treated very well by the Adriana, Cynthia, and Dr Cohen. They recognized signs of how our dog is feeling and offered to do their services in the separate treatment room so that our dog wouldn't keep feeling like he must protect us! Afterwards, we were consulted on everything that occurred and were given valuable information on what other steps we could take. I really appreciate Dr Cohen taking her time to discuss with us everything and both sides asked and answered questions. She was very kind and as our first vet to come across, she didn't make us feel worried and eased our stresses. The standard of care here was very amazing and I have no worries coming back here in the future for invaluable pet care.

Took my puppy for a possible eye infection as a new patient. I brought in all the vaccine…read moredocuments from a breeder and the previous vet. Out of nowhere, they recommended that my puppy gets a vaccine booster shot. On the basis of recommendation, we went ahead with the booster but the this office made a error in reading all the documents I provided (they did take all the coduments and made copies of them). My puppy didn't need to have another booster for a year. Spent money on unnecessary procedure and I felt so guilty for putting my puppy through a shot he didn't need. On top of that, they asked me to come back in a month later for ANOTHER BOOSTER SHOT!! They are very eager to schedule your next appointments but wasn't competent to take proper care of my puppy.

Dr. Oh & the entire staff -- front desk & vet techs -- are amazing! We've been going to him for…read moreyears & he truly cares about animals. The girls at the front desk are always attentive & caring, & the vet techs are wonderful & gentle with our pup. She's a super senior at almost 16 & she loves all of them! Even during their busiest times they do their best to always make sure she's taken care of in a timely manner (& the other animals in the waiting room). We consider ourselves fortunate to have been able to find such a great place & are thankful they've taken care of her over the years.

I don't usually take the time to write reviews, but I had such a pleasant experience at this…read moreclinic. I've been searching for an affordable vet for the past several years, and I finally found a place I want to come back to with my three kitties! Dr. Oh actually answered the phone himself and was able to squeeze me and my cats in the same day. He was very kind, patient, and informative. He didn't push for unnecessary, expensive tests or extra fees like so many other vets do. I also love that he's the owner and the only doctor you see -- instead of getting passed around to someone new every time, like at other clinics. I genuinely look forward to my next visit with Dr. Oh.