I have total confidence in Dr. Grimes. He has replaced a knee and hip for me…read more I have also referred my friends to him. I believe his surgical skills are difficult to surpass. Patrick, his PA, offers excellent care and is eager to assist in the healing process. I wholly encourage anyone with arthritic health issues to seek their help.

I brought my mom here to see Dr. Grimes's Physician Assistant due to her knee arthritis acting up…read more This is the first time she's seen him, and really just needed a quick visit to get her knees injected with corticosteroids. The PA, Patrick, was attentive and engaging. He took a thorough history, and did an appropriate physical exam. When it came time to do the knee injections, he gave complete informed consent. This means he discussed what the procedure would involve, the risks of the procedure, side effects of the procedure, alternatives to the procedure, and the risks of no therapy. This is important, as it shows he was interested in what was best for his patient. My mom has a hard time getting up onto an exam table, so he easily injected her knees while she was sitting in the chair. She felt no pain during injection, and over the next few days was like a new woman. They did a really nice job. I was impressed. Overall, we were in and out of there in about 30 minutes total time. Very nice!

Great experience with this office and a very competent Dr. Lampley. The medical practice could use…read morea different office location with a bigger lobby and better parking. There is a receptionist that could use some people skills, maybe she was stressed because of a tech glitch with her computer. The great care provided makes up for it. Obviously people that are coming to the doctor are already somewhat stressed out and the first person they see when they check in makes a difference. Keep up the good care and thank you.

BEWARE! Once again, SOS billing department has raised the bar on terrible customer service. I had…read moreto go to elsewhere to ask a doctor to fix my painful hand. Dr. Lampley did a great job on my right hand surgery, and did the same on my left. I've been having pain for months in my left hand and it's now pretty unbearable. I was refused an appointment to see him in September about it because their billing department said I owed them money, WHICH I MADE COPIES OF MY RECEIPTS FOR THE 10th TIME and gave them to them to PROVE I was paid to date! It's been a nightmare for 3 years. I owe them nothing! I've kept receipts of all payments and have had to keep proving it, yet they still insist I owe them and had the GALL to send my account to collections! (My credit score is 850...). And now my hand is really hurting so no choice but to seek medical attention elsewhere. Also, I've had a lot of surgery and I've never had a surgeon charge for the 1st follow up visit after a surgery, have you? That's legitimately the only copay I (supposedly) owed them, so I just paid it. But I find this very fishy because when I went to my follow up appointments after each surgery they didn't take any payment (I offered) so I assumed it was included with the surgery copay cost, as is the norm. They changed their minds much later on and decided I owed for those 3 visits? That's not right! I had 3 surgeries with SOS surgeons and they charge for the post-surgical follow up long after the fact?? Hmmmm.... Anyway, when I politely called and asked to speak to the St. Augustine office general manager today to discuss this, they refused to give me his/her name and said they couldn't give out that information. Lol. This is a public business. You can't give the name or contact information for the general manager? Again - such bizarre business practices! Dr. Lampley I have no complaints about, I would not have another shoulder replacement with Dr. Jones, and I highly recommend the PT and OT team, but the billing department refusing my hand appointment (for a problem related to a surgery at SOS) because of a messed up billing department is deplorable business practice. Not to mention the fact that after all of my correspondence or calls NOT ONE PERSON has reached to me via call or email to help resolve it, even though it's THEIR mess, (at my expense)! I had no choice but to use this platform to warn others because they've not tried to help fix their billing issues. I can't be the only one in this position... I'm sure there are others who are in the same boat. I have a 4" stack of correspondence with receipts that I've sent with no response. Beware, and keep your receipts! If I could afford to retain a lawyer to take them to court, I would. I actually looked into it but can't afford the retainer. Sucks that they get away with this... Shame on them! What they're doing is unjust. (Legal Aid was of no help- but said it was considered Medicare fraud to charge people more than their Medicare copay for services rendered...) I'll just warn others for now, since I guess that's all a person with a limited income can do.

He performed two microdiscectomies on me. Both went well. Dr Haycook answered all of my questions…read moreand he is very nice. Good bedside manner which is important to me.

From the owner: Dr. Haycook is Board Certified by the American Board of Orthopaedic Surgery. He has specific…read moreexpertise and training in the latest treatment of scoliosis, spinal deformities and spine related injuries. Dr. Haycook is proud to be one of the only orthopaedic physicians in the area offering minimally invasive spine fusion surgery to his patients.