When you view the unit it seems nice. Look again at the build quality...do the corners and trim line up. Do you see light through the door? Test you senses and do a sound test so you can tell how much sound carries from other rooms which can include your immediate neighbours and people in the hallway outside. They will hear you and you will hear them. Flush the low flow commodes and turn on the shower and water to be sure the water pressure is right for you, because it will not improve. Check the appliances to assure they work. Same for windows blinds and sills...are they clean? Is the place clean? Test the phone /internet sources...do they work in every room? Pay attention to your cell signal and see that your cell has reception inside as most apts don't have good reception. You might have to take calls in your car or outside. Walk around on the property and look at each of the garbage areas as some of the areas have big overflows of refuse each week. Listen to the outdoor sounds when you are inside the apartment. Car alarms at adjacent car dealers...sirens...trucks. Look at the carpet and if you move in make sure to vacuum and rake it every week to stop the cheap carpet from matting, because if it does...you will be charged for it when you leave. Be careful about your neighbours as if there are children, you are as good as living with them (sound). Low Income Tax Credit Property - if you plan to apply for a low income unit do this first: Go to the Ca State Treasurer site and read the *compliance* terms for this program...look at the max rents and income requirements. This company and the current Property Manager make a lot of mistakes in direction about how to properly complete the forms. They don't know the details they must know, so you have to get this data another way to avoid being blamed for noncompliance. The directions are attached to the forms provided at this site. This mistake thing is a huge issue with this company and the current Manager. The Manager, Linda is weird. She has no backbone to deal directly with issues and this results in every tenant concern being stated to other tenants by this manager. We have all heard from Linda about the concerns of fellow tenants. This is an amazingly manipulative behaviour -- for no other reason than the Manager refuses to directly address issues with a response that deals with that issue. This Manager also behaves by making repeat undermining statements to tenants about St. Anton and the Director of Property Management -- who is foolishly permitting this manipulation. This causes a lot of petty gossiping and tenants have been ganged up on by others at the manipulation of the Manager. This apparently is a long term well known Napa problem with this Manager who has a lengthy history of this undermining activity. So, know the pettiness and keep your head down. The way to avoid this is to avoid any direct contact with the Manager...work through the Leasing Consultant. Knowing this...if you continue to wish to live here...well? It is irritating. Our experience was bearable for a while, but as our children grew older we did not wish to expose them to the gossiping that was imitated and repeated by their local friends. We stopped their exposure to this caustic behaviour. We moved out. As for amenities...older computers, a tele , and a brief afternoon child program. The gym is tiny. We did not use it. The pool was good for our kids and it was clean. This is odd, but the Manager locks the door near the pool, so you have to walk to the main entrance on the other side of the building to refill your water or take advantage of the beverages offered. If there is an emergency...you have to run to the front of the building to get in...very weird for no apparent reason...perhaps not safe. Don't expect that contacting the Director will solve a concern. The woman is managing too many properties to engage so she ignores. The company should hand over Property Management to a management company, because it has grown too large and they don't have the talent to keep it in house. If you think you can live here for a while it will be fine, but know you will deal with all this stuff and more before you move on. Much of this can be managed by avoiding Manager contact and shutting down or keeping your distance from all gossip. If you have children, plan outings and control exposure. read more

I can't say enough good things about Sulema Avila! She made my entire moving process smooth, stress-free, and incredibly positive. From the very beginning, Sulema was attentive, responsive, and professional. She kept me clearly informed every step of the way, answering all my questions promptly and thoroughly. It felt like she genuinely cared about making my move as easy as possible. I am so happy with my moving experience thanks to Sulema. If you're looking for someone who will truly partner with you and make your move a breeze, she's your person! read more

We decided to move to another property. Lots of apartment complexes have the same issues this place has. We experienced as well as our neighbors a Manager with an established pattern of discounting legitimate maintenance and other concerns or requests. This caused the reporting parties feel unreasonably ignored...translate...punished by her passive-agression. This was a manager personality problem and not that of any tenant. Engaging management is doable but can require persistance...get in, get out...move on. Oddly, people would show up invited and hopeful to view a place to lease when management was at lunch stating that they had an appointment or could not get anyone to return their calls. Several neighbors mentioned speaking with them and we did once. Seemed like viewing a rental was similar to the experience of a ghoster...a possesed toaster that pops up at will and out of sync with any useful need. The ceiling fans are a nice feature; the lighting is nice; the blinds are white wood/composite; the landscape is maintained. This is all contract grade, so not high-end, but okay. The garage doors function well. The parking is tight, so rent a garage. The apartments are the result of cheap construction and you can expect to find the usual noise and privacy concerns. They have linoleum floors and low grade carpet with inadequate pads. This complex surely contributed to the Polyvinal use concern. The walls have slight insulation so this causes more noise between neighbors. We had to whisper to guard privacy. This cause us to feel that we were living in an expensive Panopticon-like observatory setting where people know and expect to feel an abject lapse of respectable privacy. Lease on the top level facing away from the garages and you will see and hear less of the business of others. The appliances were qwirky and did fail. Also, the plumbing - commodes plugged we think partly due to low flow water pressure. The maintenance personnel attended to matters when management informed them. When reporting maintenance needs to the manager we learned to expect discounting statements as if we somehow were reporting failures that we caused or did not exist -- because maybe -- well, we never identified why this reponse was so pervasive. The tenants were nice polite people and time at the pool, tiny gym or wifi area was easy going. Some of the units are designated low income. We never knew who these folks were, because all tenants were working or older retired and respectful. Overall, the place is livable for a while until you find something more desireable. As for management -- there was a problem with a series of assistants resigning. We decided to limit engaging the Community Manager because any useful conversation was usually diverted by this person toward personalization that did not need to occur when a maintence request was at issue. read more

The apartments look nice until you move in. The neighbors are nice, but whaaat gossips. A number of people living here know the manager personally. I learned that the manager mostly leases to her friends, which pretty much negates the ability of outsiders to lease. Our appliances winked out ...and not only one ...to stove, fridge, and the washer was destructive. If you have a pet the lease requires you to leave the property to walk/piddle your dog. We have a Manager here who likely has a functional Narcissistic Personality Disorder. I made a casual request for appliance maintenance and her controlling attitude popped up. My husband noted she had a self described number of "gifts" in her office, so we gave her a bottle of wine. Maintenance showed up.Neighbors mentioned that the gift giving as away to get a response is common...it is a community joke. We dont actually like this woman. Another aspect...this Manager locks the door during business hours. In common gossip...residents have knocked on the door and been ignored. This is merely one of the infuriating act of the manager. This angers people And when one tries to discuss a concern...the person is sumarily shut down. So, this is when we decided -- yep she is a Narcissist-- the other reviews are accurate. Avoid her.The pool is nice and usually not many people. If you dont move into new carpet -- photograph it -- matts quickly and we hwear you will be charged for normal wear. The maintenance person, Juan is kind and does a fine job. The assistant manager is business focused. This is not a location that invites well educated professionals. Look elsewhere. read more

I'm not a resident, but when I tried to inquire I found they don't answer their phones or return calls. After 5 attempts, I contacted corporate and eventually received a response letting me know their listing was incorrect. read more

First, the good: These apartments are lovely with a lot of nice touches like high ceilings, dimmer lights, ceiling fans and a modern looking kitchen. I also really like the wood floors, that they are pet-friendly and that a lot of the units have attached garages (or you can rent a garage) - MAJOR bonus. Of course, each unit has it's own (mandatory for me) washer & dryer. The management can be SUPER nice (overall) and the maintenance person (Jordan) is just awesome. The bad: High Napa prices; for a two bedroom, the lowest rental is $1900 and the highest is ~$2500. I'm paying $2300+ for a two bedroom, two bath with a garage. Also, the left hand doesn't know what the right is doing - lots of disorganization in the management office - not sure if they're just scattered and over-worked or if its a corporate communication thing, but I struggle with them (sometimes they have bad-customer service attitudes [they make you feel like you're bothering them when you go into the office], they don't follow up on requests, or fail to answer the phones, and they NEVER call you or let you know when you have a package [so weird]). The other thing that drives me crazy is that they do NOT enforce the leash requirements. This is a pet friendly place and it seems that every other renter has a dog. More than half the time these dogs are unleashed and charge my dog (who is always on a leash). It's unfortunate, because all it would take is a letter reminding residents that all dogs MUST BE ON A LEASH. Not hard, but for some reason they are not doing this (although they did recently install doggie-bag/poop garbage stations, which was nice). My sage advice: Rent a TOP FLOOR unit or you will be saying that chick on YELP warned me but I didn't take it seriously. These apartments are simply that: APARTMENTS - you can hear EVERYTHING upstairs (I have friends on the bottom floors). These are NOT condos, nor were they built as condos, so don't be naïve. Just take a top floor unit and you'll probably be ok. I'm on a top floor unit and, overall, I love it here. read more

I lived in a three bedroom apartment for almost 6 years with 2 sets of 2 other roommates. This was also the first apartment I had moved into after my parents place. Before I start I would be lying if I didn't say there wasn't some ups and some downs. That said, overall I had a wonderful experience at Anton (turned Alexander Crossing 4th year in) and I would highly recommend these apartments to anyone looking to move in Napa. The ups: - A very responsive management team (currently managed by Linda and Chardonai). We had several issues that arose in the apt and they were very responsive. They called me back on the same day and made a game plan to address our issues. This includes when I was looking to move out and had to ask about pro-rated rent, 30 days notice, and all the other unfortunate issues that arise with moving. - Good location. I worked in downtown Napa. Its a 20-30 minute walk and maybe a 5 minute drive to the night life (limited but still). - Regularly upkeep. Every Friday they would have people clean and tidy up the plants and the property! Annoying if you don't wake up early but for me it was wonderful. - Good amenities. I'm writing this during COVID so you'll just have to trust my judgment. The pool is small but well kept. The hot tub is wonderful. The gym is limited but open 24/7 and great for cardio. - Spacious 3 bedroom apartments. No kidding, we could have fit 2 additional beds in the closets, and the secondary bathroom! - Secure mailboxes. We NEVER had to worry about mail theft. - QUIET. Complex is quiet, and our neighbors for SIX YEARS (differnt sets) were great. I don't know if this speaks more to the area or the complex. I guess we were fortunate regardless! The downs: - The rent is high in California, but fair considering the competition nearby. - Sometimes, slow maintenance. At one point (with a different management team) it took 3 months to get new washer/dryer. They gave us the room key to a different vacant apt. while they resolve the budget. We did laundry there instead. - Okay showers/ bathrooms. The showers are low pressure. When we moved out we notice the lights rusted a little. Both minor issues to me but I could see how someone would be very frustrated! - Poor parking. I personally wonder if this is the result of COVID/ High prices. I know there were a few other tenets who were roommates not families. As a result, more cars. Definitely got worse the longer I lived there and the higher rents when up. read more

This review is regarding the recent below average experience with the leasing management person who was on site for scheduled tour on 5/24 at 4pm. Context: a few weeks ago, my partner inquired about apartment availability. On 5/17, she spoke with someone on the phone to arrange a viewing for a unit that was becoming available. She was told carpets were being installed 5/18, and so appointments could only be made between 5/23-5/26. So, we made an appointment 5/24 at 4pm with the intent to apply. To accommodate the tour, we planned and adjusted our schedules throughout the week to be able to leave work early. Upon arrival, the leasing management person told us that the unit was already rented as of 5/18 (the day the carpet was being installed). What? We were then shown the unit that we were aiming to get. Talk about rubbing the salt in the wound. Terrible customer service experience. No thought given at all to the amount of time and effort that we've been putting into finding a home in this challenging housing market. In most other cases, the person first to apply, qualify AND tour is the person that gets the apartment. To me that's a best practice. Another simple move that would have prevented this review? A phone call on 4/18. No one likes wasted time. And especially without any sensitivity nor apology. The takeaway: Take the chance and apply before seeing an apartment. Maybe you can back out later. Or, maybe you can just have an inside person that will tell you to jump ahead of an appointment for the corner top unit that becomes available. read more

I just moved in here about a month ago and I love this place. The complex is very clean and upgraded. But above all I want to give this rave 5-star review to the assistant leasing manager - Chardonai. She went above and beyond for me. She is extremely friendly and very professional. I cannot not say enough good things about her. Usually leasing agents are not very nice in my opinion. But she is just fantastic. Linda the manager is also very nice. Highly recommend this place! read more

I had a great experience when inquiring about apartments at the Anton Napa. The complex is beautiful and the construction is all-new. There is a clubhouse with a TV/computer room, an exercise room, and an outdoor pool/hot tub. The apartments themselves are gorgeous--stainless steel appliances, washer/dryer in each unit, and have modern finishes. All units also have a balcony. They are also pet-friendly, which is a HUGE plus, considering that it has been difficult to find anyone willing to rent to pet-owners. We stopped in on Easter Sunday and were understandably unable to be shown around due to limited staffing on that day but made an appointment for the next day, when we were shown three different floorplans. The agents were all very knowledgeable and helpful--the customer service was excellent. Regarding another Yelper's complaint about state-issued photo ID--it is standard for rental communities to request a driver's license when showing you apartments. This is to protect the rental agent in the event that they are attacked or their keys are stolen while they are showing units to unknown persons. The license was not run or even logged--it was just placed in a desk and returned once we got back into the office. We viewed several other communities and were asked for ID at those complexes as well. We are moving to Napa in July and are keeping our fingers crossed that our favorite floorplan will still be available then! read more

Really Yelp? 7 people found my review helpful Post why you took my follow up off your site. read more

I lived at this place 4 years. The management always behaved as if they were bothered by legitimate maintenance requests. Requests that the lease required me to notify them about. My washing machine ruined my shirts and it was not replaced for tree years. The water heater flooded my apartment and I was told to use my own insurance to cover the cost. The parking was not managed when people who did not live there took up all spaces. When I tried to talk to the Manager, Linda, she dismissed my concerns and complained about her superiors. The place was usually quiet, but sounds from other apartment dwellers could be overheard. For a while there we screaming kids running loose with no supervision ... The worst part was the garbage which would pile high twice a week and nothing was done. It was filthy. The price is not bad, but there are other apartments now that are nice and better managed. The owners need to take care of the water heaters because my unit was not the only flood...apparently this has been happening since the place opened and it is a well known water intrusion issue that the owners are not repairing. Think about this before you move there and look around. read more

It's exactly 2am and it's the 6th time in 2 weeks that I don't find any park available on this property. There's some cars that aren't allow to park here and management doesn't do nothing. So, if you want to leave here, be prepared to leave your car in a spot that can get tow or park like 1mile away from the complex. Management doesn't care about this and if you complain they told you that you can give 30 days notice and leave the complex. What a poor management. I've been living here for the last 4 years. This is what management does to good costumers. I hope the owner of the complex can do something. read more

We lived in these apartments for a year. The apartments are nice and very modern but the appliances and the whole facade is cheap. Our kitchen sink fell and was barely fixed with a piece of wood, the fridge made a constant noise and the oven was broken since we moved in. Of course, none of it was fixed when reported. But most importantly MANAGEMENT SUCKS! The manager hates confrontation so barely resolves your issues, and when moving out they hid all the cleaning fees WE had to pay until they were deducted from our deposit. If you decide to live here, don't expect anyone to be there to answer questions, they are there 2hrs of the day and the rest the office is closed. read more

Very nice high end apartments in Napa. One of the few complexes that offers a full gym plus pool and spa. The management is very friendly and always available if I need anything. Plus they have freshly baked cookies every day. The office offers a full kitchen and office with computers for tenant use. The pool area also has a gas BBQ that can be used by any residents. The units themselves are very nice with central heat/air, high ceilings, stainless appliances, etc. Overall a bit pricey but with all the amenities it balances out. read more

Hell Yelpers, The first thing is the quality of staff that I had met at this location was awesome. I worked with Sheila the manager and was very impressed with her knowledge of the Napa Valley and the community. I went to a few other communities that were in the price range and was disappointed to see that the staff was either snobby or unprofessional when I spoke of some other properties I had visited. I have been in sales for 25 years and felt the other locations could use some coaching in this regard. The overall cleanliness inside and out was a 10 obviously a newer community and well kept by the maintenance department.The apartments I had viewed were designed nicely and the quality of construction was good.The club house was nice and definitely a plus for hosting gatherings of decent size.I do networking events so I appreciated this feature. As a whole a nice location and very quiet even during the late part of the day when I was visiting. Highly recommend it! read more

The units are brand new and well appointed. They have a nice pool, spa and BBQ. The location is great and convenient to the hwy. The best thing about Anton though would have to be the staff. They have been so helpful and always positive especially when having to deal with navigating the application process. Be prepared for Napa prices. Overall a very nice place. read more

terrible and misleading. they look so nice from the outside and yes even the inside but what the previous reviewer said is so true. rip off. sorry. we pay $2125 for a 2 bedroom no garage for that you could rent a home with an actual back yard and some privacy because yes i will agree yet again with previous poster you can hear everything. also don't think your getting top notched appliances here. the AC is so loud its annoying and the toilets well if you come by to view these apartments give them a tester flush and you will know what i mean. the garbage disposal?.... don't even bother to use it. from first glance everything looks so top notched but seriously go to the motel 6 in napa and you will see the same quality. now if all that wasn't enough the staff is hit or miss. mostly nice, there is one woman who works here who just needs someone to love her cause seriously she is just mean and rude. the good thing is that she is consistently rude to everyone so i don't take it personally. as far as do they know what they are talking about.....hmmm no. they don't. can't get a straight answer out of them and so unprofessional. here again i have to agree with the previous poster staff lacks knowledge. they are so desperate to rent these places they will tell you anything you want to hear. when we signed up the gal said that we would have to pay a percentage of water and garbage but they don't know what that would be because they are too new and they haven't had a bill yet. hmmm really? they have had people living here since april and they don't know? also when i questioned her about the water bill and i said that it wasn't quite fair because what if i conserve water but the person next to me doesn't. her response was "well i'm sure everyone wants to conserve water so they don't have to pay a lot" seriously? how the hell does she know that?! some people don't care and until she can actually occupy the confines of a persons mind i pretty much think that not only does she need someone to love her she needs a reality check. there are quite a few section 8 people that live here too. not that i care so much about that but since their rent is reduced maybe they don't care about a higher water bill. when i'm paying $2125 i care about a high water bill. they also at the last minute of signing the lease raised the price to our unit $100 they said they have to because the complex is almost full to capacity. hmmmm ok. the pool is small and i mean hobbit sized. i'm trying to find something good to say about this place but its hard. the gym is small and very minimal. pet friendly yes, but there is supposedly a size restriction 35lbs ....funny thing is i've seen dogs of all sizes st bernard, labrodor can't get a straight answer out of the staff here. no size restrictions on dogs that are service dogs. hard to believe that all the large dogs i've seen on property are service dogs because there are alot of large dogs! not that it bugs me i love dogs but get your answers straight here people. oh and there is dog crap EVERYWHERE watch your step. the garbage area is disgusting. i just saw a mattress and box spring thrown on the ground by the dumpster and bags of garbage everywhere. sorry i will deffinetly NOT be renewing my lease here. Montrache and Hawthorne even Saratoga Downs all very similar to this place but now that I think about it better because they seem to have answers and know what they are talking about. renter beware and be certain of what your getting into here before you rent. read more