My company called them for a tow of our bus and he said it would be $800 , then he called and said something on his truck broke down and gave us other companies to call , to our surprise he showed up the day we scheduled the pick up and charged us $1800 !! that was more than half of what he quoted us. He knew we had no other options and took advantage of the situation. read more

Considering we unfortunately got my dad's big truck towed, Alex Towing was very helpful and made this experience less stressful. I will definitely use them in the future & will recommend them! Best around. They were reasonably priced as well. read more

Alex Towing - My Dads legend - Towing Near Me - San Jacinto, California

Alex was very respectful and attentive. During our interactions he was fair and reasonable. I have to say that, although I visited under unfortunate circumstances, Alex did his best to provide me with a less painful experience. Thanks Alex. You are great. read more

10/10 customer service and impeccable value. made the process of releasing my brother's bike super easy and convenient. would 100% recommended alex's towing to all of my family and friends ! read more

I originally made a bad review on this company, but have since changed my opinion. For one, I completely mistook this company for another. Second, I was angry about the interaction between a worker, not the owner, regardless I made the mistake. Three, regardless of the rude worker , who was absolutely condescending and rude, that should not shroud the company as a whole. And four, maybe we all had something going on. In any case, the owner, as a business man made a more than fair offer to help me keep my vehicle. I am currently trying to meet that, and even if I don't and the vehicle is lost, I am grateful he even made it, he didn't have to. read more

Amazing service! Quick and prompt. Rode back with the driver and they were pleasant and did everything they could to get my vehicle and myself home quick and safely. read more

The most rudest service I've received from a Tow Company. No one was there at the office and was waiting for over 30 minutes to get my car out. This lady didn't even know how to process a release for my car. She had to call the owner twice and have him walk her through the process. Very unprofessional. Also this guy hung up on me while I was on the phone. Like how fucken rude!! I was trying to negotiate with him and pay him a certain day before closing so I wouldn't be charged the extra $80 and he was such an asshole about it. Like just say you care more about money than being a compassionate business owner. Worst experience ever!! Thank goodness I don't live out here. I had to pay $430 to get my car out. Was literally there from the 10am one day and went at 10 am the following day. $430 to hold my car for 24 hours is ridiculous. I'm not a bad person so I know God and Karma will teach him a lesson. Beware of this owner Alex, idk how he's been in business over 20 years honestly read more

Transmission went out and I needed a tow. Called Alex Towing and they were here in less than 5 minutes. Super quick and friendly

The BEST Tow service I have ever worked with. I was a bit hesitant due to some scathing reviews but I realized they were very upset people with cars impounded for various reasons and decided to take it out on the tow service in charge of the police impound. Rest assured that Alex and Alex Jr are two of the nicest people I have had the pleasure of working with when I was struggling to find anyone to tow my car that didn't cost an arm and a leg. My car suddenly broke down 27 miles from the dealership, They transported my car and myself to dealer, were great to talk to both over the phone and in person, and were just a pleasure. I highly recommend! read more

Alex made a terrible situation in recent rains better with speedy service and patience. I was stranded in the rain and needed help ASAP and was disoriented since I'm not from the area. He personally came through and saved the day! I highly recommend Alex Towing. read more

My vehicle need a start my battery had died called them and agreed upon the 1&1/2 wait for assistance. They said they call me back. Good thing Desert towing came in to save my stranded butt. Never will I ever call them again. If you towing done in this century don't call Alex towing. read more

Alex Towing did a excellent job, fast and reliable services. Definitely recommend if you want and friendly service.

Kia dispatched this company to tow my mom's car to a auto shop for a flat tire. We paid $89 for the service. My mom is a senior and couldn't get into the truck (too high) after they loaded the car so they unloaded it and told my mom they'd be back but she'd need to call a cab to take ger to the auto shop separately...totally understandable. But when we called the Alex Towing back to have them come back out the dispatcher refused, said they are too busy and that we'd have to call our insurance company then abruptly hung up on me. Extremely unprofessional! read more

He doesn't deserve any stars he's a horrible person and business. He took advantage of me during this pandemic. My car was towed on Sunday I got there to pick it up on Tuesday around 11am and he charged me $460. That's only 2 days. The car is my sons who lost his job due to the covid and just to get it released from the sheriffs it cost him $847 then came here got them to take total advantage of this crisis knowing he could charge anything he wanted to. This business should have his doors closed. Then when I went to get the car out of the gated area there was a dog I asked would it bite and he said "I hope not" he was very unprofessional. Shame on him read more

We were in Hemet, CA this weekend and our battery went dead. Not knowing anyone in the area we called roadside assistance for a jump start (thinking that due to it not being a priority and being a weekend etc we would be waiting awhile) and Alex Towing called us back within a couple of minutes to say they were on their way. The young man that came out was clean cut, polite, professional and had us up and running in minutes. We will be keeping his number just in case! This is an excellent company with wonderful employees, and awesome customer service. I wish all businesses had this level of service!!! Thanks so much! read more

These guys are AMAZING! They showed up fast and had my car unlocked in about 3 seconds. They were very inexpensive for the great service they provided. I will DEFINITELY recommend them in the future. read more

Do not ever use this TOW company, i called because me and my daughter were trapped in FLOOD water , they refused service saying he didn't want to get WET and suggested we wait in our car until the water receded !!!!!! We called another tow company who happily came and rescued us. read more

Al with Alex's towing made a difficult time much more pleasant. His wit and appropriate humor as well as clean and professional manor were a nice change from the norm in his business. He was very accommodating and efficient as well. I should also mention that the truck Al used was quiet and he was able to get a very much lowered car onto the flatbed without so much as a scrape to the bottom lip of the bumpers. Skill, tact, professional appearance and behaviour, we will use them again (should we need to). read more

TOWED THE CAR that was pulled in the street FROM THE DRIVEWAY 3 hours before while sitting until husband went to bring his trailer ... Meanwhile, a racist neighbor reported, Car was towed, was worthy 400 in the condition it was. they sold with 200... reported me to collection to pay them $3100 plus interest for storage... Husband had cancer and was a little bit slow on bringing the trailer...took him 4 hours, but the car was not there... He did not have money to get the car out too. The collection company they reported to was American Enterprise, INC. When I called to try get information about it they were yelling, did not listen to a word I WAS telling them, was asking about who they are they refused to tell me that they were a collection agency and rudely hang off the phone, Heartless and rude too... threatening to report to a credit report right away. These are criminals in law work hand in hand with reporters and collection agencies! They even did not go after the right person to threaten... they ruin people's lives. I WISH THEM THE BEST! God bless America! SOS! read more