Review for Master Cleaning Poor…read more Do NOT use this company! I was quoted one price over the phone and from the moment Roman stepped in he was unchanging g me! He told me it was going to be $60 for the stairs, after I was quoted $50. Then he pushed and pushed to add the "stronger cleaning solution. It was going to be ove $100 more. Then I had to question, is the service at the pri e I was quoted going to get my carpets cleaned when now you are saying I NEED the better cleanser for over a hundred dollars? I Then told him TWICE that I didn't feel comfortable with all the upsells and I didn't trust him, I told him to leave. Twice! He Then, magically brought the price for the better solution down to $30, I still told him"no"but he kept saying, it's only $30 more. My daughter (26) was there watching. I told him my husband wouldn't like this, I came up with every excuse, but he kept insisting. Finally I agreed and said just get it done. Then, when it was time to pay the bill, it was $216 instead of $200. I asked him about this and he played like he couldn't understand me. So I paid it over zell. When I got the receipt over my phone it showed that he added $16 gratuity to himself without my knowledge and pretended like it was part of what I agreed to. I will never trust this company and wouldn't recommend them to anyone. The carpets are soaking wet, I've never had my carpets this wet after having them cleaned and I've had them clean to happen dozen times. Do not trust this company!

I reached out to Master Cleaning after seeing an ad for them on Facebook. I confirmed the price…read moreover text and as soon as they arrived everything was suddenly much more expensive. The price that they had quoted me didn't include closets (very small closets I might add), so I said okay leave those off and then they tried to get me to do stain treatment and were negotiating that price in with the closets it was all just a mess and I did not appreciate how pushy they were, I had to say no no no to so many services up to the point that they left. They wanted to clean our dryer vents and do all this other work on a house I was renting and that i was in the processing of moving out of!! They couldn't understand why I just wanted the service that I had reached out about.