Review for Master Cleaning Poor…read more Do NOT use this company! I was quoted one price over the phone and from the moment Roman stepped in he was unchanging g me! He told me it was going to be $60 for the stairs, after I was quoted $50. Then he pushed and pushed to add the "stronger cleaning solution. It was going to be ove $100 more. Then I had to question, is the service at the pri e I was quoted going to get my carpets cleaned when now you are saying I NEED the better cleanser for over a hundred dollars? I Then told him TWICE that I didn't feel comfortable with all the upsells and I didn't trust him, I told him to leave. Twice! He Then, magically brought the price for the better solution down to $30, I still told him"no"but he kept saying, it's only $30 more. My daughter (26) was there watching. I told him my husband wouldn't like this, I came up with every excuse, but he kept insisting. Finally I agreed and said just get it done. Then, when it was time to pay the bill, it was $216 instead of $200. I asked him about this and he played like he couldn't understand me. So I paid it over zell. When I got the receipt over my phone it showed that he added $16 gratuity to himself without my knowledge and pretended like it was part of what I agreed to. I will never trust this company and wouldn't recommend them to anyone. The carpets are soaking wet, I've never had my carpets this wet after having them cleaned and I've had them clean to happen dozen times. Do not trust this company!

Don't use them. They left my carpet soaking wet. Also, there was alot of carbon monoxide fumes in…read moremy home and my neighbors home. My neighbor got sick do to the fumes were so strong. Our house had to be aired out for two days to get rid of the fumes and smell. Hoping the wood on my steps are not damaged due to excessive moisture from them cleaning the carpet. After we spoke to Roman one of technicians he said they fo not refund your money even though we have had all of this inconvenience with their service. We are warning anyone of their poor customer service and quality of work.

We agreed to a price which was fair and set a date. He never followed up the day before as he…read morestated he would. Nor did he return my email or phone calls.

From the owner: We always strive to do our best when it comes to customers satisfaction read more

This family run business provides that something extra that makes doing business a pleasure. They…read morepay attention to the customer's wishes and then proceed to do an excellent job. My Persian carpet had not been cleaned in years. They took on the challenge and got it looking the best it has in quite some time by cleaning both the front and back. They provide pick-up and delivery , they arrive on time and give friendly service. So, when it's time to get the carpets cleaned, even if it's past time to clean them, skip the big box, mega corporation type businesses and turn to this family business which will treat you and your carpets the best.

As a local realtor for 30+ years this has been my go to choice for carpet cleaning all that time…read more They consistently do an outstanding job. This week they cleaned my carpet at home and I could hardly believe the results. With two dogs in the house I knew it was soiled but had no idea it could look so good again. Great value ... Great results ... Great pricing. -- and the owner was here the entire time making sure everything was done right!