Superb customer service This is the place for gates, solar panels etc Thanks so much! read more

Came to check out a set of adjustable dumbbells on 1/30 and was helped by Mel. Had them in stock and exercise equipment is tough to find these days. read more

I would give them no star. Don't waste your time to come here. Saw their ad on Craigslist, price cut due to damaged box but when I went there to pick up, the sale person told me damaged box might not have all the parts and I can not return. I told them why didn't you mention it on the ad. False advertising Invest your $ some where else read more

Aaliyah Thank you for your help and Services. Excellent customer service and excellent product great quality.

Gates are great! Don't waste your money on their gate openers!! We had ours for less than 2 years. Bought it a year before being able to install it, went to install it and the control board was bad. Aleko said it was out of warranty because we had it for a year already... cost another $100 of the bat. It worked great for about 6 months then it was constant issues after that! Replaced every part of the system, the arms ($150ea), the controller board twice!, the batteries, the solar charge controller (3x)... finally wrote off our losses and went with a Ghost system....best move we made! Wish we had done it a year earlier and saved ourselves A LOT of frustration!! read more

Wow, just got done at Aleko and was helped by Maria. They sure do seem to be throwing out a lot of straightforward deals so that is always nice to see. She was super quick and helpful even though my product literally weighed over 180 lbs. read more

Great selection and prices! Maria was very friendly and professional! She answered my questions and helped me find everything! I'll be back read more

This company uses substandard parts, does not return phone calls for 48 hours during the week, requires you to pay return shipping on defective parts, and will not trust an engineer too troubleshoot unless you send in pictures. Do not purchase or you will have nothing but headaches and a manual gate read more

I worked w Mel. Great customer service and it's nice to support a local business. Prices are competitive.

Good COVID-19 protocol and Maria was able to help me outside. The marked price for the set of adjustable dumbbells didn't match the online price, but their outdoor kiosk helped clear the pricing up. Dumbbells were cheaper than used options online and look equivalent enough to brand name models. read more

Shipment arrived late and damaged because no packing material was provided to protect the glass from breaking. Aleko refused to return the damaged sauna and insisted I wait 4 weeks for the replacement part. Replacement part never arrived. After 5 calls, I found out the damaged part will take at least an additional 4 week (12 weeks after purchase) to arrive. I insisted on a refund and the refused to return the product. I am now working with Amazon's A-Z claims to try to get a refund for this $4,400 junk. WISH ME LUCK. They sent the wrong size truck for pick up and then stated no one was there to pick up. They lie about everything!!!! NO 30 DAY GUARANTEE! read more

Most unprofessional company and staff. Their customer service is even worst during the pandemic. My first time there, they had all but 2 people working phone orders and working front desk at the same time. The wait was unreasonable as I had to wait for them to finish each orders before they could help me. The girl was just a snob, who sneered and gave dirty looks when I asked for services and I had to tell her it was my first time here. This was not your average retail store. They had an office and just basically dumped display in front of their building. The products look cheap, I wouldn't trust buying anything there. I am never coming back! read more

This was a very interesting experience to say the least. The original offer was on Offer up- I offered he accepted. Then comes back saying oh my bad- I sold that. But I found you a better deal. Just go to Craigslist and follow the instructions from there. I called and was told they had 14 in stock At 225.00. Great can I come get it tomorrow? Sure anytime. Thanks - I drive here from Marysville and now it's oh that's for a returned one - as is no guarantees or warranty. But you can get a brand new one for 320.00????? I bought it- hope this works out. read more

STAY AWAY FROM THIS COMPANY!!!!! After almost 1 year of receiving AR 900 sliding gate opener. I install the system it did not work aleko send me a new circuit board it did not work they send me a 2nd one that did not work, Then I had yo get a rma to return it spending $60.00 to ship back they finally after a month I received the 2nd unit back that did not work. I sent it back to get a refund after 3 months I just received the foGood morning I am unable to send yo refund i can send you the unit back though could you provide me with your tacking number Thanks Sincerely, Aaliaya Cooper Technical Support Team 8307 S 192nd St Kent WA 98032 USA Phone: (253) 872-3656 Fax: (253) 872-1884 E-mail: tech@alekoproducts.com Web site: www.ALEKO.com Yelp Review: https://www.yelp.com/biz/aleko-products-kent-2 llowing read more

I ordered the ALEKO 20x10 retractable awning. I paid $920 to have it professionally installed. When unboxing it, the contractor noticed multiple dents in the arms/poles. The packaging for this was basically a cardboard box, nothing that wrapped around the parts to protect them. It took two professionals 12 hours to put up a dented, low quality awning. For the safety of my family, I need all the dented parts replaced and need those installed. I have tried to call every customer service number, none of them will go through. I emailed them a week ago, no response. I have emailed them again since. A place like this should no longer be in business if they are going to sell this kind of quality item and then not have customer service to fix the issue. read more

Great deals & good customer service. Will come back again Would recomend to friends and family. read more

Prices of are great.. customer service isn't. I've been here a few times and took 20 min for someone to come out.. they have 10 people walking around the office and not one person even came out to at least say "ill be right with you" I had three employees walk right past me like I wasn't even there. The guy that finally helped me was super friendly and so was the warehouse guy. They need more sales associates read more

I ordered 2 awnings from ALEKO on May 17, 2020. I am still waiting for delivery of my order! No communication - no information. We've CALLED AT LEAST 10 TIMES, and TRIED EVERY DEPARTMENT. NO one EVER ANSWERS! We've left 3 VOICE MAILS - NO ONE EVER CALLS BACK! We've sent several EMAILS - you guessed it - NO ONE EMAILS BACK! I just want to know where my "3-5 day" shipment is - we've waited a month with no customer support! Tracking # for FedEx says "shipment has not been received from the shipper"!? What the heck, ALEKO - do you ever plan to ship my purchase? Or serve your very frustrated customers??! Next step for us will be to contact our credit card company and get a refund due to no product, no confirmation, and no communication. Disgusted..... read more

Great customer service! We have been looking all over for dumbbells...can't believe we found some that go up to 90 lbs adjustable!

This is a great find. Second year buying products here. They have a huge variety of stuff from pet products to patio. I am happy to come back. Great savings! read more

Seems to be a great place, purchased some 90lb adjustable weights and they come with a year warranty and a 30 day money back policy, just have to pay restocking fee.. the price is amazing since I have been looking for long time and no price even close to this! I recommend giving this place a try and if your lucky enough to allow MARIA to help you she will take good care and answer your question read more

Good products, low prices., Ciera was Very knowledgeable and costumer carrying representative . Thank you read more

This is the WORST company & products to have !! I have had several gate openers bought from them and ALWAYS within one year the control circuit board has burnt out and they REFUSED to Make good on it. So had to REBUY the circuit board again. I now have had to buy another gate opener and it is powered by 2 12 volt batteries and needed MORE instructions in installing the opener WELL TRIED to Call the so-call Tech team several times with NO LUCK so then I emailed them it took them like 3 DAYS to get back to me AGAIN they DID NOT answer my questions of concern !! They just sent the user manual to me which I already have the question of concern I had asked for was NOT ANSWER !! The diagram was VERY CONFUSING !!! read more

DONT DO IT...You will be sorry...CHEAP DEFECTIVE PRODUCTS! Customer service via email started out OK,except they dont have a clue what your talking about....and a dozen emails later,well...they just stop all communication...! So...I ordered 3 items for my Sauna...figured a Finnish Company should have good items...and wont lie,the design of the CLOCK,Sauna Bucket,and Thermometer was cool and I liked....but thats as far as it goes. The Thermometer has a VERY CHEAP works in it and does not match even close to my other good one I keep in sauna.... The Bucket is cool,BUT..the Ladle you get with it,if used WILL cause you 1st degree burns due to the design and way handle sits...cold water,on hot rocks,= STEAM...and with this one your hand has to be right over the rocks..!! The Clock....HAHAHAHA...it was DOA out of the box....movement was loose....let them know and they wanted a photo..how the hell do you send a photo of a loose movement...so we went back and forth...finally I fixed it myself with a little glue in the back...figured all was good....3 days later hands are all lose both sitting at 6:00...more emails...more NO HELP from them....So,again I try and fix..get hands back on and NOW..its off by 4 hrs EVERYDAY when I get in Sauna.....Movement is a piece of crap....and now,when I ask to return,NOTHING...almost a week...no return emails..... NEVER AGAIN...total waste of almost $100...if I lived closer I'd personally deliver all this crap back,but figure once I have to pay $20+ to ship it all back,I'll just buy a new movement for clock,and use my OLD ladel... You have been warned... read more

Some awesome products for a fraction of the cost. Bought 90lb adjustable dumbbells for half the cost of the same Bowflex design. The quality is okay for the price. Thanks guys. read more

Unfortunately I purchased a gate opener system from these guys in 2014 and have had nothing but problems. I am on my 3rd actuator and now there are issues with it. Upon contacting Aleko I was told I was no longer under warranty and would have to purchase new parts or a new actuator. Not one of their openers lasted the 2 year warranty period. Beware of doing business with this company. read more

This business really bad I'm order set of sliding gate, It took about a month to get shipping. then missing post, track is cut to 6' section. I don't think I will not do business with this company again and I recommend don't do with there business until they fix there customer service. read more

Super eclectic selection of items. Conscious service. Great price on tarps and event tents. Will consider back when the needs fit.

I like the way they treat the customers. Also, they prioritize the customers health. I've been helped by Maria and her customer service is very good. read more

If i could give this company a zero it would be exactly that! I am a purchaser of their slide gate product which i have to say has been the worst decision i could have made when deciding on a slide gate opener. Was lured in by the "reasonable" price and now know how duped i was buying Into the false, purchased positive reviews of this sham company. Before and as soon as the warranty was over the opener had nothing but issues. 24v battery charger burned up, so bought another, magnetic limiter failed, bought another, now i think a circuit board has failed for which they want $125! Tough part is, a special pad was poured for the gate opener and now hope to find a gate opener that will work with the existing pad.....whatever you do...stay away from this sham company. Btw, their customer service is pathetic to say the least....several instances where the wait time before i even spoke to someone was 40 min! The last time i called support i was on the phone for 45 minutes...then the office closed and they just pulled the plug on the phones! What reputable company does that? read more

Great helpful staff. Great deals from Facebook marketplace. 10x20 beige enclosed canopy. Would buy again

They have reasonable deals and good quality boats. I appreciate the help today from Konan who works in sales. I came there to buy one boat and I bought two!!! read more

Great service! Stopped by to pick up a dinghy for my boat and they made it fast and easy to pick up and go! Located relatively close to the freeway off of 167 in Kent. read more

Cant even begin. We buy a "damaged box item" take it out of the box. Use it (this is a little bounce house) No damage to the actual product. Blow it up - works great until the kids get in and it literally rips everywhere. Max is like 750 lbs. I had 3 - 4 year olds in there and the minute the first one got in (no shoes mind you) he stepped in and his foot went right through the seem, all the seems busted in 15 minutes. Holes everywhere and they send it was not a returnable item because it was with the "damaged box" lot. OK damaged box, bull! No good product! There is NO reason why a jump house would burst in the seams in minutes unless it was just poor construction and they are still selling them online!!! My kid could have gotten hurt! read more

Great service all the ladies are super helpful and the deal I got was a steal and exactly what was advertised.

Found a set of weights on Facebook. Thank you to the staff for the fast friendly service. Tashiana was very big help.

DO NOT BUY FROM THIS COMPANY!!! I bought a large order of blinds. Three of them need to be exchanged. I have contacted them numerous times over the last THREE WEEKS and have yet to receive any help. Their customer service is atrocious!!!! Clearly a scam company. read more

Our sauna heater has broken for the second time in 9 months and we are being refused a replacement heater. There have been more issues along the way including but not limited to having to pay an exorbitant fees to get the unit delivered to our building. Multiple parts were broken in delivery that were never replaced. The set up instructions are inadequate. read more

Do not order from this company! I have had the worst customer service experience regarding my Aleko automatic gate opener. The product was ordered in Nov of 2018 so I could take advantage of their holiday sale. The product sat in a box while we waited for a contractor to install it. The product was installed by a licensed electrician in May of 2019. It was broken out of the box. One of the arms was not functioning and the mother board was fried. Aleko required us to take a video of the product not working which we did, with the help of the electrician. Aleko then sent in new parts. After new parts were installed, the other arm stopped working and the key fabs still were unable to be programmed. Aleko would not offer a solution. After many emails back and forth we hired another company to remove their horrible product and install a different brand. Aleko now refuses to refund their product. AGAIN - NEVER USE THIS COMPANY! read more

Very disappointed in the service I received while trying to rectify my order. I need a mounting bracket to install my awning. I have called now 4 times and the awning is assembled and ond the patio. Its more like a rug than an awning. The 1st call I made I was assured that the order for my replacement mounting brackets were ordered. Come to find out they never had my address so I called again and a moron who I assume never finished high school tried to help me got frustrated and hung up. Called again this time a female tried to help me and then we got cut off. After call number 4 and 2 hours later the call was answered and I got a recording asking me to leave my name and number. If these bastards dont return my call, i will make it my mission to let the world know how bad this company is. It's not freaking rocket science take my address and send me my mounting brackets!!!!!!! Products are good, service is nonexistent! read more