We were greeted by Luis, who was incredibly friendly and courteous. He took the time to listen to…read moreour concerns and went above and beyond to inspect our printer and resolve the issue right away. We truly appreciated his honesty and excellent customer service. Friendly, reliable service, 10/10! Highly recommend!

While I didn't wind up upgrading the computer as I'd originally intended, the people I spoke with…read morewere very helpful and spent time explaining my options to address my concerns.

Dropped my three year old iPhone in water, screen turned green. Walked in at 1:15. He had the…read morereplacement screen in stock, and also fixed my charging port that hadn't been working for a while. He checked that only the screen was damaged from the water and he could make the repair. He was finishing another project up and said I could pick up at 3pm. He was fast, reasonably priced. If you have an issue with a phone or computer I recommend you give him a visit. 5 star service

When your computer isn't working, it can be very stressful, but the repair process was an easy…read morestress-free experience.

These guys are great. Although my issue ended up being simple, they got it done on time and…read morecleaned my tower...making look good as new

No stars for me. I took my laptop in less then a year ago to have the battery replaced and it no…read morelonger charges. I go back in and Martin tells me something about they changed the focus of there business and he can not look at for at least 2 weeks. And even then he can't for sure look at it. Total lack of customer service the battery warranty would probably be up in a few weeks. I would not ever recommend anyone go there if they want customer service of any kind.

I brought my ipad to get fixed, but felt like it got worse. They said 2-3 days, ended up being with…read morethem for 7-8 days. When I picked up my iPad it was okay then when I really checked on it, that's when I noticed a bump in the middle and it doesn't press on. I went back and the guy checked it and agreed with me as well. The clerk said to call the insurance company and do another claim... so what did they do with my iPad ???? Broke it even more? Now I have to file a claim again! What a hassle!

It was not a great experience at all for a few reasons. My main issues I had with them was poor…read morecommunication, snail-paced work efficiency and poor customer service. It took them roughly 3.5 weeks to "repair" my Ipad. However, they didn't even repair my Ipad, they actually gave it back to me in a worse condition saying there was no point in returning it to its original state since they couldn't fix it. I emphasized how I left my Ipad in great condition and it isn't fair that a literal device repair shop returns my personal belonging, damaged. The employee did not offer whatsoever any help to repair my Ipad of the damages they added onto it, and showed absolutely no concern over it either. Might I add, the issue the employee said they couldn't fix is fixable at another location so I have absolutely no idea why this employee thought it was okay completely giving up on my device (on the damages they added). They did offer to fix the screen once it starts working again... with a charge. I asked if it was going to be discounted at least and he said yes but probably not the kind of discounted I am looking for. I definitely wouldnt recommend this location when it comes to Ipad repairs.

The absolutely the best service I've ever had top-notch patient knowledgeable you couldn't ask for…read moremore!!

I think I found my new computer tech . Honest and fair local businessman. Problem solved in 5…read moreminutes. THANK YOU JORGE

WONDERFUL WONDERFUL WONDERFUL! Jerry and Larry are super professional and pleasant and I just know…read morethey would have done an amazing job. They came over to see exactly what I needed so they could give an accurate quote, which was totally fair! I ended up not needing their services as my brother in law hooked us up, but I would have hired them in a heartbeat. Thanks guys I will def keep your number!

High quality professionalism and integrity. I am recommending them to all my friends and family.read more

Martin, the owner, is fabulous! His expertise, friendly, helpful and professionalism are to…read moreshelf. I'm tech challenged and Martin was so willing to spend time explaining the services he recommended, why Etc. My laptop had been seriously neglected for too long and now it's like a new laptop.

Wow, well all the good reviews about Martin and this business are true! Went in today with 2…read morelaptops not working and got an honest opinion that was not all about this business making money, but rather what was best for us! Martin gave us his time and professional assessment which was in our best interest, not his. How refreshing it was to find someone with his expertise who was also honest and kind.

Went in today with a minor issue. The guy fixed it and didn't even charge me. Great place saved me…read moretrip to Thousand Oaks

I shattered the outer lens on the telephoto camera on an iphone 16 pro, camera still worked. I…read morebrought it in. Guy was nice enough. He took the phone back to be inspected. He came back and said that a larger back piece had to be replaced and it would be over $200. He also claimed the camera wasn't transitioning properly. I suspect that was only because of tape on the back, or shattered glass interfering with focus. I declined and took the phone back to investigate another solution. Ended up buying a $10 DIY kit off amazon that comes with 2 sets of outer lenses for all 3 cameras and tools for removing the old glass and adhesive inlcuded. After 45 minutes I was able to remove all of the old glass and adhesive, replaced it with a new outer lens, and was good to go. Camera works great and clear, and transitions during zoom like normal. I'm willing to pay for service but the difference between doing it yourself $10 and then $200-300 for an independent shop that isn't even the apple store is absurd. Yes it sucks to pick off all the old glass but if I did it with dollar store tools, a hairdryer and no experience, surely a real shop could do it rather than replacing the whole back of the phone.

Had an issue with iMac not backing up. Response was prompt, effective and inexpensive.read more

I went to a place in Ventura called Mitec and charge me $100 for them to tell me that thing I told…read morethem what was wrong with my computer. A quoted me $1000 or more to get my Apple Computer fixed. This took a week for them just to call and tell me this information. However, I contacted 1-818-307-6868 / moble PC medics and they told me they could do it for a lot less. They were very reliable and very honest and detailed. I didn't feel like I was going to get ripped off like I did with the other company Mitec. Thank you so soooo much mobile PC medics!!!! My Apple Computer runs great and with how expensive everything is, you guys did it without breaking my bank account. Skip everyone else and go right to these dudes who be glad you did.

I had previously used Infogrip IT when I lived in Ventura. They have setup several business…read morenetworks for me over the course of 12+ years, in addition to fixing and upgrading several desk towers and laptops. They were always knowledgeable, courteous and professional. What I liked most is they got the work done right, the 1st time and for a fair price. The last several years I have been living in South Orange County. I have tried various local computer stores, but never with any success. My only other options has been The Geek Squad at Best Buy, but they will never commit to what they will do/not do and always want to "upsell" me on services. Since then I have found myself dropping several of my computers off at Infogrip IT and have even chosen to ship my troubled computers to them when I don't have sales calls up that way. On several occasions they were able to fix the problem within a few hours. Brent is a tech and computer guru and has even helped me troubleshoot over the phone when needed. Glad that I don't need to use these guys frequently, but when I do need their service I'm glad that they are there. Save yourself time, grief and money and try Infogrip IT out for your next computer or networking need.

Finally someone in Ventura that works on Macs!…read more My trusty 4.5 year old Macbook's hard drive died suddenly on me. Brent at Infogrip IT was able to help me restore my files and get me set up with a brand new hard drive, and charged me way less than Geek Squad was going to charge me. Hopefully it's good to go for another 4.5 years, but if anything happens to it, I'll definitely keep Brent in mind.