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    ALDI

    1.0 (2 reviews)
    Open 9:00 am - 8:00 pm

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    Tom Thumb - The cake on top is what I asked for and the one on the bottom is what I received.

    Tom Thumb

    2.2(24 reviews)
    0.1 mi
    $$

    Be careful this store will rip you off!!!…read more It was my birthday so I decided to order some prime ribeyes, I ordered 4 prime ribeyes for curb side pick up which cost $119. I picked up the order, I got 3 choice ribeyes that were about $60 that honestly were not very good. I figured that the cost would be adjusted, it was not. Thus, I reached out on the app for a refund, it was denied. I called customer service; they said that they processed a refund and it will show in my account in 10 days. After more than 10 days it never showed, I called customer service back and they told me to call the store. I called the store twice and spoke with a manager, they said that they can do nothing I had to speak the store director. The manager took down my number and said that the store director would reach out to me. That never happened; I called back and repeated the process and got the same result.

    For the last five years, I have been a customer of this store experiencing digital coupons issues…read moreoccasionally. Recently, I experienced a terrible costumer service provided by the bakery department. I placed an order(with a picture) on a Wednesday for an important event on the following Saturday. I called the bakery Friday to confirm if the cake would be ready for Saturday at 12:00 and it was confirmed. Saturday morning, I received a call from Tom Thumb bakery around 10:00 asking for clarifications. I went by there to reassure what I wanted the cake to look like and the lady actually showed me the picture I had left. To complete this review, look at the picture (attached) to see how my mother's 80th birthday cake ended up looking like. When I saw this unskilled designed cake, I requested if there was a baker who could correct the frosting or make it look better. No one was available at 3:00 on a Saturday! Very Poor concern for customer service and the celebration of my mother milestone birthday. Up to now, I would have always recommend this Tom Thumb but now, please reconsider this bakery.

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    ALDI - grocery - Updated May 2026

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