Once I spoke with the manager of this store directly. Clarity of the situation has become apparent. Information is useful like that, indeedy. Aldi continues to have high quality products at deep discount prices.
Where this store struggles: customer service from their high employee turnover. The real sweet manager apologized profusely over the very rude experience of mine here several weeks back. Being the stubborn gal that I am. I just didn't want to write off the whole store based on 2 really horrible experiences. Once the manager shared with me first hand how this Aldi location can not maintain young employees who refuse to work for $13 an hour and actually do more than sit at a cash register. Everything is now making sense.
She also shared 4 new candidates were likely to quit when they realized they have to help stock the store and clean up here and there. I must be getting old. Because I starting working at 15. Volunteered at a local hospital with a fun classmate of mine. At 18, I was already working up to 80 hour a week with two jobs to support myself and pay for my 1st apartment. We didn't complain in my days. We just did the work. I guess our parents having experienced the end of WW2 taught us work ethic and to save our money. And to appreciate opportunities.
Fast forward to today's kids. Ummmmpk. They don't really understand hardship or what a work ethic is. It's a real shame. Now, retailers alike are finding the same issue. Youngsters don't want to work for their income. They feel someone else should do the heavy lifting or grunt work, yet they still expect a paycheck. It's mind boggling to this old gal. But hey. That's me. I'm still working 12 hour days and hustling for my daily income. But I don't mind. It's called a work ethic. We get out of life, what we put into it. Imagine that.
So Aldi still rocks. Management is all too aware of their less than satisfactory guest service at this store. If lines get long, as for a manager or go during off hours. As for the kids who don't want to work. Bless their hearts. read more