Had one heck of an emergency. Brother locked his keys in the trunk of his car, Mercedes so the trunk is like a safe, no way in without a key, the dealer, or leave it in the hood long enough, but this was south Cooper in Aggtown, not South Dtown. So we called a tow truck to have it lifted to Park Place. It was way after hours on a Sunday so It was a crap shoot. Called Alcantar, was quoted $80 over the phone and about an hour wait. Well the wait was about a half hour so that was super good.
The driver was nice, pleasant, and worked a miracle to get that 5000 pound beast on the flat bed. Wiggled it and wriggled it until it was up.
Got it to the dealership a few miles up the road, and wiggled it off the truck.
Now here is what went bad. Was quoted $80, We were charged $115, still have the receipt. I did inform them the car was a lock out and the car could not be placed in neutral and asked for the worst case scenario price and was told $80. Not going to argue though because the driver did an excellent job of getting there in a timely manner, on a Sunday, and handled the car with kid gloves. Was probably worth $150 since it was Mother's Day and after 6 pm.
I am rating it a 4 though the next time, I would expect the price quoted to be the price paid and allow me to decide the tip, not just upcharge me. read more
