The prices advertised are rarely generated properly at the register. I bought flowers that were incorrectly priced. The checker, Hannah was very nice when i went back to tell her after already paying. The manager or whoever worked the other register that was above her was unpleasant. She tried to tell me the balloon changed the price however the same flower bundle she scanned didn't change that. Then she wanted to comment that I would need to pay tax so the price would be different. Customers shouldn't be treated that way when the error is in the stores incorrect pricing. Mistakes are made and people are understanding so no reason for unkind management. read more

I double dipped today bc they have really good deals errrrrrrry week. They had a deal w/their watered bottles for 2/$5 that's a steal I bought x6 yesterday and x4 today. Limit is 6! I also got a couple other thangs too. read more

Albertsons - Re 4 - Grocery Near Me - Valencia, California

Love the convenience of this store. Great for a quick in and out shopping spree. Can grab coffee and a prescription all in one visit, nice and easy. Store is clean and well laid out. Bathrooms are fairly clean (at least the men's restroom anyway). read more

Albertsons - Starbucks on site - Grocery Near Me - Valencia, California

I love shopping at this Albertsons because I can always find what I need, the store is clean and neat, and the staff is friendly and helpful. It is truly like shopping in a small town grocery amongst friends. I often am blessed to get Lissa at the checkout who is wonderful at pointing out sales and tips to use the Albertsons app. Lissa always shares genuine conversation with her customers and I enjoy the checkout process with her. read more

I really love the assortment. The people here are really helpful. Good thing that we are here in the area . Good finds!

I had a frustrating experience at this location due to poor customer service. When I went to check out, the cashier, Laura Manzier, didn't ask for my phone number to apply discounts and simply gave me my total. When I asked if I could enter my number, she sighed with an attitude, started pressing buttons, and then reluctantly said she had to do it. To make matters worse, the bagger--a young woman with long dark brown hair and glasses--didn't acknowledge me at all, avoiding eye contact and remaining silent the entire time. The overall experience made me feel unwelcome, and it's clear this location could use better customer service training. I don't want to assume the worst, but I couldn't help but wonder if something else factored into the way I was treated being that I am a black woman. Either way, customers should never feel like they are a burden. I hope management addresses these issues. read more

The staff is terrible and always rude to customers. They bag heavy items with breads and other light items and when you say something about it they start giving you that mean look. I do not think I will be shopping there again. read more

The store is clean and well stocked, but the customer service from the cashiers and baggers is non-existant. Just checked out and neither one said a word, even after I tried joking and engaging about a mistype I did on the credit card machine. As a cashier myself, I know how important it is to at least greet someone at the start and give them their total at the end. Customer service used to be great here - not sure what's changed in the last few months. read more

Bought a 8pc mix friend chicken and I ask politely but this guy on the hot food counter is rude. My experience is always pleasant but not today. read more

I guess I will never learn. But when you can't find raw cashews anywhere what's a boy to do? Why I thought this store that caters to the local fascists and Trumpian crowd would carry raw cashews I have no idea. That part of the review is on me. Full blame accepted. But I was desperate and I was having coffee nearby at Havana Savannah (5 stars!) and I was on foot. This photo is a prime example of why you should never shop at this store. A dork like this is walking up and down the aisles, past employees - even asked one for help - and no one tells him to put on a mask. During a global pandemic with a new more virulent variant and numbers on the rise. The sad part is just look at him. He's older with pretty poor posture to boot. If he gets Covid he's dead. Heck, a strong flu strain could do him in. Maybe that's the point. Maybe he's reached the age where he's given up on life. I may have only witnessed a cry of help. But probably not. He's just a selfish jerk too good for a mask. He gets what he deserves. And Albertsons gets none of my money. BTW I saw him touch pretty much all the red peppers so I hope you didn't buy any produce here today. read more

Albertsons - Trump voter. - Grocery Near Me - Valencia, California

Even after telling cashier that they had expired food and told the freezer location it was still there after 4 days. read more

Albertsons - Expired food by 2 months - Grocery Near Me - Valencia, California

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Just moved to the neighborhood and making this my new grocery store! The Store Manager was so nice and went out of his way to welcome me to the neighborhood. The staff was so nice too and the store is so big and clean. Had to choose between this and another big grocery store that is equal distance away. After visiting both, there is no doubt this one is the best by far! Excited to shop here read more

Sad to say after being a customer for 20plus years, their service and friendliness is gone. After being berated by a bag boy and manager's lack of concern of his behavior. I think I'll go elsewhere until improvements are made. Fair warning, next time make sure you park in the right number spot upon pick up of your order! read more

Albertsons Pharmacy on Copper Hill closes for an hour for lunch. Never told me when I said I was on the way to pick up my prescription. Even their own sign says 30 minutes for lunch. Why would they have to be so bad to their own customers? Last time I will come here. Just FYI, call first to confirm hours. The extra phone calls should annoy them enough to fix their sign. read more

Albertsons - Closed for 30 min between 12-1. - Grocery Near Me - Valencia, California

The service at this location is terrible. There have been numerous times where I've been checking out and the cashier doesn't say a word to me and hardly looks at me. Most of the time, they're talking to another cashier who's hanging about nearby. There have been times where their conversations with each other are full of obscenities and vulgarities. There's one cashier in particular that I always try to avoid because she's incredibly rude. She comments about how she doesn't like the way I put my groceries on the conveyor belt to how she doesn't like that I wait on the end of the checkout stand to wait for my receipt. Literally every time I've been checked out by her, she has said something snide to me. In fact, if I'm waiting in her line, I wonder what she could possibly point out this time. I've read the other reviews, and it seems like there's many other customers who agree with me. Why doesn't Albertsons do something about this? read more

Usually a pretty good experience at this Albertson's, but I'll definitely be avoiding the Fresh Deli from now on. A fellow named Doug was bored, surly and would clearly rather be anywhere else than doing his job. Slow service, bad attitude and not even bothering to serve customers in the order that they arrived. Guess I'll be taking a longer drive to Ralph's next time read more

Ordered food for pickup as I have done in the past. I wanted one particular item (2 bottles of Cranberry juice and 2 bottles of lemonade). Got home and of course, the cranberry bottles and one lemonade were not included in the items we picked up. Sure, they gave us a refund on the money, but that wasn't why I placed the order in the first place. The employees there who are responsible for this will never know what that "one" item is that the customer wanted above all others. That's why they need to be diligent and make sure ALL the ordered items are there for the customer. I was very disappointed and probably won't use this service unless it's absolutely necessary and used with caution. read more

Michelle did the flowers for my wedding and she was absolutely fantastic!! She made the planning process easy and the flowers turned out gorgeous!!!! I can't think Michelle enough. She put together seven centerpieces and three bouquets at a fraction of the price I was quoted by other florists. Even my wedding planner said they were some of the most beautiful arrangements she's seen. THANK YOU MICHELLE!! read more

Albertsons - a bride holding a bouquet of white and pink flowers - Grocery Near Me - Valencia, California

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Albertsons should require a competence check before hiring, especially managers. Train your employees on how to use your P.O.S system correctly. I shouldn't be more knowledgeable on how to process a transaction. read more

Hands down this store has the most racist employees! I needed help at self check out and the employee who was supposed to help was very rude she even yelled at me and I'm pretty sure this was because the way I look. I was in a complete shock that I couldn't even react. I have seen non welcoming faces in this store but at least they do their job without disrespecting others, but this time the employee really crossed the line!! You need to teach your employees to be friendly and respectful of others no matter what their background is. read more

I've been shopping at this market for ten years and usually everyone is kind and friendly. Not today. I had such an unsavory experience with Manager Zach, that I think I would rather not return. Be warned this guy was argumentative, rude, and accused me of being deceitful when he didn't know how to use the store's app. Who chose to promote this guy? read more

They need to improve with their employee training. Recently I've been seen most employees not being helpful with the following 1. Applying correct discounts at checkout 2. Providing friendly checkout cover stations most of the time the kids there just talk to themselves about their person lives and just say how much the tots is. 3. Unknown deli and butcher hours. Overall it's been going downhill and hope improvements can happen to return this store how it was. read more

We've gotten two half eaten containers of ice cream so far in the last 2 months. I guess we need to open the container now to check? Pass.

I've been here many times before. The checkers are fairly fast and courteous. We were in a week before thanksgiving because we couldn't find a decent frozen pumpkin pie anywhere. Even their sister company, Vons, didn't have frozen pumpkin pie out one week before thanksgiving. Albertsons has a sale on frozen pies, so we bought three or four of them. We also found a nice reusable Santa Clarita bag that they sold at their check stand. A win-win situation for us that night. By the way, their store is one of the largest supermarkets I have been in. And it's always very clean too! read more

HELL-A-COOL-OF-AN-ALBERTSONS! There, I just made up a new word. Look for it in the next edition of the Oxford Dictionary. This place is spotless! Amazingly clean and stocked to perfection. Friendly employees that are very helpful. I love this place! You get the super loud Yelp style clap! There, did you hear it? read more

I was very disappointed the last couple of times I visited this Albertsons. People are going in there without masks and not distancing themselves. I asked the associate about there procedures I was told that they have a sign on the entrance about masks and if management doesn't do or say anything to enforce, there is nothing that the other associates will do about it. The associates there in the evenings do not seem to care about keeping their distance nor enforcing the mask requirements. read more

Don't ever use their delivery service. It was very disappointing, they never found my apartment in a very simple and numbered complex. So the order got cancelled. Worst part is that they take the money and don't refund for 5 biz days. So now I literally cannot buy groceries until then. Awful service that instead of being convenient just ruined my ability to shop. Never again. Samuel was the shopper and literally circled the complex for over twenty minutes. He shouldn't have this position if he cannot count the numbers on the building and deliver the product. read more

I stop in Albertsons a few times a week, to pick up items at the deli. Robert there is so amazing and friendly and always helpful. He even noticed when I hadn't been in for awhile. Thank you for being the best! read more

Just got out of school and my friend and I decided to go to Albertsons. When we got there, there was this huge hoard of kids from my school trying to get in. The people that worked there would not let any of us in. Some of us even had parents waiting for us in there. They would not let any of us in no matter what. My friend found out a random lady accused us that we were shoplifting because we had backpacks on. My friend and I had my other friends mom to walk us in. If a kid tried to go in without an adult, the workers shove them out of the door. It was horrible trying to get in. (PS they only targeted kids whit's backpacks on even if they just came from school. Aka kids that go to Rio Norte.) read more

Love this store. The cashiers are all very helpful and the guys cutting the meat in the back do a great job. The bakery department are so friendly and helpful. Best grocery store in SCV read more

This is horrible, Albertsons bakery really thought this was acceptable. The man working at the bakery put the name on it like this and closed the box before showing us the finished name and did not even want to put happy birthday on the cake. This was embarrassing when we finally opened the box and saw this, I could have done a better job do not I repeat do not get anything printed on your cakes here, you are better off purchasing the cake and purchasing the decorating gel separately and doing it yourself! read more

Albertsons - Grocery Near Me - Valencia, California

I only shop here if I really have to since it is close by, but somehow it is hardly a pleasant experience. The employees I have had come across seem to be lazy or rude, or on their phone and not helpful. What has happened to customer service lately? Clearly doesn't seem like I will experience it at this location. read more

The service here is always great, the Employees are helpful and knowledgeable. The store is clean and not cluttered up with too many displays. We love the organic produce. read more

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I went to the Albertsons on Bouquet Cyn to have them make a floral arrangement for my daughter who was celebrating her birthday. I went out of there with the most hideous arrangement. I was in tears and didn't know what to do. I decided to drive to the Albertsons on Copperhill to see if they could help me. Sara in the floral Dept. understood my frustration and immediately went to work. She created the most beautiful arrangement and saved the day. Thank you Sara for your understanding , kindness and for helping me out. I greatly appreciated it! read more

I love this store...for the most part the staff is amazing...except the Deli...Pete is very moody and not very helpful. My son and I were completely ignored by him tonight...he was more interested in cleaning then helping the customers...this is a constant thing with him...he never seems happy. Other than that its a great place to shop...just avoid Pete and the Deli...I can fry my own chicken at home :) read more

Filthy carts for food shopping, unreasonably high prices and dirty deli worker aprons! Is store management blind or don't they even care?!

This Albertsons has really gone downhill. All they care about is saving money at the customers expense and convenience. They typically only have between 1-3 cash registers open so that you're forced to use the self check out. However, they never have anyone working at the self check out area and those machines are super weight sensitive and constantly need employee assistance. So you're left standing there waiting. The other thing I absolutely hate is that their bags don't have handles. WTF! This is the first supermarket I've ever been to that doesn't have bags with handles. You can sometimes request some from the employees but they frequently run out. When I complain to employees about this, they simply tell me that they like the handle bags also but those are more expensive so the manager only orders a small/limited number of those bags. WTF. I can pretty much only carry 2 bags then. Absolutely ridiculous. You are better off going to the Ralphs on McBean. read more

This grocery store seems to be on the slow side. Their service, check lanes, and the store overall doesn't look busy. Anyway, I try to avoid coming here to this particular Albertsons unless I literally have to or its just about on my way towards somewhere I gotta be because I find myself always waiting, and waiting, and waiting just to pay for my 1 or 2 items. They NEED more cashiers! Seems like they need better management or a new one to run the store and figure that MORE CASHIERS AND CHECK LANES ARE NEEDED to be open. There aren't too many people shopping here, but there are people that buy lots of stuff, like a shopping cart literally FULL to the top, which takes a while to ring up and I'm just standing behind wishing that I had options of lanes to choose from. MORE lanes open, please!!! read more

This place is my go to for GIFT CARDS, flowers and alcoholic beverages they have one of the biggest selections of gift cards I've ever seen!! It's a one stop for gifts! The market is clean and well stocked. They carry all the name brand products. Great market! I gave it 4 stars because sometimes they are short on cashiers. read more

Excellent and convenient shopping experience. The prices are reasonable and the staff is friendly and helpful. This is a typical suburban grocery store; very clean and neat. The Sav-On Pharmacy is the only reason I can't give 5 stars. I understand that working in pharmaceuticals is tough considering you're dealing with people who need meds for a variety of ailments. The customer interaction is probably not super happy, therefore most of the Pharmacy Techs are disgruntled and unhelpful. They are probably accustomed to upset and frustrated customers who's insurance doesn't cover some prescription or something related to that. My husband went to pick up a prescription and they handed him MY prescription instead. They didn't ask for ID. He realized the mistake and told them he was there for his. They looked for it and realized it wasn't ready yet. Big mistake! They should never give away someone else's prescription, especially without consent or verifying ID. Just just saw the same last name and handed it to him. read more