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    Albertsons

    3.1 (91 reviews)
    ModerateGrocery
    Open 6:00 am - 11:00 pm

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    The manager who accused me of stealing
    Stacey R.

    BEWARE!!! If you shop here and use self checkout you will be accused of STEALING!!! So today I went because the 12 packs of soda were on sale, buy 2 get 2 free! I was buying 8. I'm well aware it has to be rung up separate. Well I rung up my first 4. Then the register stopped working so I switched to the self checkout directly next to it. Paid and left. Well self checkout lady followed me out and was yelling but I couldn't hear her and I thought to myself well I paid so there shouldn't be an issue. Loaded all my groceries and got in my car. That's when I turn to look and the manager is at my car window accusing me of stealing. I showed him my receipts. HE STILL DIDNT BELIEVE ME!! He said but the register says you have a balance!! I literally showed him all the groceries in my car and the receipt. Still didn't believe me! They just couldn't understand the concept that I used a different register. I've been shopping at this grocery store for 3 years now regularly. I've never once been followed to my car and accused of stealing. Or been followed to my car and been demanded to show my receipt. This is not something I'm gonna let slide. Forget calling corporate, I'll be calling a lawyer. I've attached pics for reference of the ones who accused me of theft! Didn't even say sorry after I showed my receipts!! Embarrassed me for what?!?

    Tina A.

    I have been buying my cakes at their bakery for almost 10 years, minimum 8 cakes a year. most to the time I buy them and take them home and decorate them myself. The price on the cakes went up, as with most businesses, the staff did a good job of explaining it to me before I placed the order...this was not the issue. My husband picked up the cake, a plain two tier white cake for my sister's bridal shower I was hosting at my home. It looked like someone who had made cakes for the first time put it together. as you can see in the picture the gold paper plate was chopped up and showing around the rim on the second layer and it looked horrible. I called and spoke to Maria the cake baker, she was completely unapologetic and didn't see anything wrong with the it and was very rude and condescending. I had purchased this exact same cake (2 actually) in February for mine and my mothers birthdays and they were fine so I did anticipate any problems. I contacted Albertsons online to let them know and they said the store Director would be notified but I did not receive any response back after leaving a message with the store. I was so disappointed that it felt acceptable to them to ruin someones special occasion with a cake that looks like this. Also, this plain white two tier cake cost $140 and looked like this!

    Helium balloon 3hrs after filling.

    Don't buy balloons from this location. This balloon was filled 3 hrs ago and it's not being held down by anything. The helium is so bad the balloon is barely afloat after 3 hrs. I paid $10 for 6 balloons that didn't last 3 hrs. Update: I did receive a refund after speaking with a manager.

    They don't care about you.  SLEEEP WITH ONE EYE OPEN WITH THESE PEOPLE. DON'T TRUST ANY OF THE MANAGERS. VERRY POOR SERVICE.

    If the devil could rate this place, it would be the opposite of 777. Rude managers. Getting hung up all the time. This place should be shut down. Go back to school.

    I love this chicken!
    Glen P.

    Ok so Albertsons has your usual grocery items.. Blah blah blah. But.... They fresh make chicken in the deli area and it's the best chicken I've ever had. Ever! Salt and vinegar flavor specifically, they have others so make sure to get this flavor. I'm sure they make this at the other Albertsons markets, but I'm not for sure. I've had dreams about this chicken, not even joking. Y'all just don't understand until you try it! But those that have, you know the deal. Ok I'm coming off my chicken high so we can talk about sushi. This particular location has sushi and it's quite good for its price. Usually ranging from $6, $7, $8 depending on what type you get. And on Friday's it's only $5 per container! Vons down the street sells sushi now too but it's not as good. The woman here is awesome. So 2 reasons to go to this store besides your normal stuff.

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    3 months ago

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    9 months ago

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    5 years ago

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    Dawn M.

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    1 year ago

    Five stars to Anna in the bakery who helped me order a full sheet cake for my grandpa's celebration of life

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    1 year ago

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    2 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    Dawn M.

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    3 years ago

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    5 years ago

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    3 years ago

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    4 years ago

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    8 years ago

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    4 years ago

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    2 years ago

    Seafood and meat department top notch. The mgr Robert is very knowledgeable and helpful when it comes to to cutting special orders

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    5 years ago

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    9 years ago

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    4 years ago

    This place is decent, they even had low prices for a box of energy drinks and when I tried to find something they showed it

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    10 years ago

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    8 years ago

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    Page 1 of 3

    Ask the Community - Albertsons

    Review Highlights - Albertsons

    I love shopping at my Albertsons on Bouquet Canyon in Saugus, and have been shopping there for several years.

    Mentioned in 2 reviews

    Read more highlights

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    Valley Marketplace

    Valley Marketplace

    (309 reviews)

    $$

    I still like this store, it can help save you money and eat healthier…read more I keep an eye on the flyer because they have a great selection of yogurt, labneh and cheeses and if you can get it when it's on sale - even better The store must be getting more popular because lately it's been crowded - I need to figure out when the off times are I always get pita here - a deal of a price - and I Pair it with labneh and veggies for my healthy roll up sandwich lunches for cheap! Love their selection of fetas- the nice lady even let me sample a piece of one I had not had before so I could make sure it would work in the dish I was making They have a wide variety of items - last time they had my favorite brand pickled green tomatoes so I treated myself I even noticed they have graffeo coffee in the deli section so now I can pick that up locally and don't have to have it shipped to me

    THE WORST customer service from any grocery store in the Santa Clarita Valley…read more On Sunday, I went in and Frida was extremely rude. She had no sense of urgency when assisting customers. While I was waiting at the register for her to ring me up, the least she could have done was acknowledge me and say she'd be right with me, but instead she kept talking with her coworkers. Once she finally started ringing me up, she began grabbing the hand basket on the conveyor belt and mumbling to herself, seeming upset. I mentioned that everything I had was already rung up and that the basket wasn't mine. She then started shouting at me, saying she knew that. Then, when it came time for payment, she began shouting at me again because apparently I was "taking too long," even though the screen was prompting me to wait for the cashier. She kept yelling that she was waiting on me and telling me to "go." When I called the store to complain, the floor manager said she would pass the message along and that the store manager would reach out. Well, here we are four days later and still no call from the store manager. I have only visited this store a handful of times, and every experience has involved awful customer service. I will never shop here again. That was the last straw. If employees don't want to assist customers, then please consider adding self-checkout stations.

    Albertsons - grocery - Updated May 2026

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