Deli Department has the most rude older white/grey long hair lady and a stocky short older white man, OMG, I'm not sure if this was a racial issue or just really bad customer service of older employees. My sister, my mother and I just trying to buy Fried Chicken for 4th of July, they Ruined our day for the most part, we realized that 50 piece order are only done ahead of time, so then we went down to 30 pieces, Negative they both were lecturing us about how its 4th of july and everyone wants to buy chicken and they would run out, isnt this the point? sell sell sell, the whole display was full full of fried chicken, so on top of denyin us the chicken order we were given a lecture Yeesh, my poor mother was all we want is to buy chicken and go enjoy our pool party. I spoke to the manger of the store, very very nice lady the best, she offered us the 30 pieces free of charge I declined and said no thank you, this is not about the Chicken anymore, its about the service. who knows what those people would of done to our free chiecken. lol i will never shop at the DELI anymore. read more

* The store offers a wide range of services under one roof: fresh produce, a bakery, deli trays, a floral department, a pharmacy, and even delivery and pickup options. * The produce section stands out for its commitment to freshness and locally-sourced items, with a "guaranteed fresh or your money back" promise. * The floral department appears well-staffed and attentive -- a nice touch if you're shopping for more than just groceries. * Hours are generous (6:00 AM to midnight) making it convenient for early runs or late-evening errands. * Heads-up for: Specialty orders (custom cakes, large party trays, event-specific deli orders) -- verify in advance to make sure service meets your expectations. * The store displays a clean, organized appearance: produce is promoted as "guaranteed fresh" which gives an impression of a cared-for space. * Friendly service seems to contribute positively to the vibe: reviewers cite helpful staff which tends to make the environment more comfortable. * Because it's open early to very late (6:00 AM to midnight) it gives a convenient, reliable feel--less stressed than smaller hours might impose. read more

Albertsons - the inside of a bag of sushi - Grocery Near Me - El Cajon, California

When I first moved to Granite Hills in 2022 I thought this Albertsons was a gem. Small but friendly staff and well stocked with a great variety of items. Now in 2026 my husband and I only go there if we just need a couple of things. Why? Now the staff except for a couple of the original ones seem very unhappy with their jobs. I feel like I have to work to get them to be pleasant. There are a few that still seem happy to be there at work. About 35%. Friendly. The other problem is some of the floor staff seem very irritated when I am trying to shop and they are stocking and they are blocking aisles...not me. The wonderful selection of brands they use to carry is now turning into "Signature" everything. I like traditional brands on a lot of things. My Major big shopping is now going elsewhere. There are a few nice employees there still but there is definitely an unhappy vibe going on. I worked with the public for over 35 years and my job was to make people feel like coming back to shop. I hope they come back to what they used to be. It used to be my main grocery store. read more

Expired cereal. Of course it's on sale. It's the end of Jan 2026 and these expired October 2025. Do better. Everything else was regular price or didn't match this sale. But TONS OF TONS OF TONS of things here are expired and still on the shelf. Check the expiration dates. read more

Albertsons - Expired cereal. Of course it's on sale. It's the end of Jan 2026 and these expired October 2025. Do better. - Grocery Near Me - El Cajon, California

There were two employees who were extremely nice and helpful. The man in the meat department went out of his way to assist me. Then during checkout, Ester was friendly and helpful to a Spanish speaking customer and to me. Both great employees and assets to the store. read more

The parking lot is disgustingly dirty; garbage, broken garbage cans etc. They are the only store in the parking lot. This is not a strip mall. High prices to boot! read more

Trying my hardest to utilize every avenue out there this store has been one disappointment after another to physically not be able to find a spot close enough to the store to be able to park. The only thing that was available was all the open spaces for online shopping go figure to the extremely rude and disrespectful bakery people this store is a mess. Management is horrible. They address nothing and the store looks horrible as well holiday or not there's no excuse for your store to always look like it's been ransacked. I will refrain from ever purchasing any food at this location ever again I will consider the same for the other locations if they're in the same disarray, what a shame read more

Bakery was rude ordered a cake. Left a note saying if cake wasn't available to cancel my order. When I went to pick up it was a totally different cake than what I asked for and lady was rude. I arrived 10 minutes early and cake wasn't ready which I have no problem of, but the older lady made me feel dumb for arriving a little early . When I matched her tone she toned it down . First time trying their bakery I don't recommend. read more

As per most businesses these days, not enough workers. By that I mean on the floor making sure shelves are well stocked. and by well stocked I mean the items being pulled forward when front items are not within REACH. So many times on upper shelves I can't reach them. There is rarely anyone working the floor area to ask for help. I've asked more customers to help me than any employees, waste of time to go searching for someone because you won't find them. . Manager appears to be very nice and friendly. read more

Horrible at the service for uber pick up order. I've been waiting for over 20 mins to

I pick up groceries here sometimes, but I mainly like the floral department at this store. There always seems to be an actual employee in the floral department, unlike other stores and she's very helpful and friendly. The store itself is pretty old and it's set up a little weird, but I can usually find everything. The employees are usually nice, especially in the deli. I actually prefer the deli here to the La Mesa store, it's better stocked and I never have to wait more than a minute or two for service. The parking lot is a shit show here, definitely pay attention because other drivers won't. I got hit by an old man while walking in the crosswalk. Since it's east county there's no shortage of oversized trucks and SUVs who aren't capable of parking between the lines. I go to the back of the lot to avoid these idiots. The produce section isn't bad for such a small store. I can't comment on the meat department since I don't buy anything from there, but the bakery usually has fresh bread. read more

This is the store where I normally shop. But after the second time in one month opening a new half n half that was sour, I will not buy dairy products there any more. Am wondering if something might be wrong with their refrigeration at this store. read more

I was having difficulty with checking out all of my items at a "Do It Yourself Machine " at the Albertsons in El Cajon. Immediately the customer service rep asked me what I needed and provided me enough Grocery Bags and helped me out so that I could pay for all of my Items! Thanks so much to Alessandra for paying close attention to the frustrated look on my face! I love being able to speed up my many Visits to this Awesome Place as I walk slowly with a cane and have difficulty standing for a long time! read more

It was good except the fact they make you bag your bags if you bring one bags then go back to plastic

They have great cakes. Family loved it and was a hit Guy in bake goods was also fast, efficient, and cordial.

I went shopping today and usually a very positive experience especially with outstanding pharmacy staff! I wanted to purchase lottery tickets for $8 I put in $10 EXPECTING $2 back but NOOOO So i asked one the female cashiers to call someone to assist She acted like it was a big deal for her RUDE Then a female worker came by to help but told me rather coldly "the machine doesnt give change" I replied "where does it say that" She showed me and THE SIGN WAS HIDDEN UNDER SOME PART OF THE MACHINE INSTEAD OF IN PLAIN SIGHT!!@#$% I went to the Pharmacy and ssked them to call manager and she did Her name is Trang Outstanding customer service! So the young lady from the self check out area came by She gladly gave back the $2 rightfully owed to me The first cashier DID NOT offer thst to me She needs to be taught Customer Service Skills GRADE D Trang from Pharmacy GRADE A+ Manager who helped me GRADE A- MORAL.OF THE STORY DO NOT USE THD AUTOMATIC LOTTERY MACHINE IF YOU DONT WANT CHANGE BACK read more

I can tonight to grab salt, toothpaste, vinegar and a bag of orange. Went to self service section. I start scanning and continued to pay. As soon as I selected number of bags I used, my amount was adding up with non stop. I couldn't do anything and ended up paying "my back account charged right away". I asked one of employees to help me. Her response was exactly as this "OH! I messed it up, I was scanning items for another person and charged your machine " ! She called someone to help me and she took care of my refund and my two star rating is for that. I also refused to purchase my items and decided to never come back to this store or any Albertsons. We all know you overpriced and your quality is not in the level of your price. But sometimes you don't have any other options especially urgent needs at late times. so we put up with your prices. Here is my opinion: 1- what if this was a person with only this amount of money in his/her card. We all know how inflation hitting us. This is knowing the refund takes time to reflect you account. But ironically, you charge as soon as you remove your card. 2- what if this was a senior citizen and not good at managing technology. He/She might not even know. Just leaving the store having a bag of orange for 40$. Good job giant corporate for your staff training! read more

Albertsons - Refund - Grocery Near Me - El Cajon, California

There were flys and fruit flies everywhere. Shoulda have been my red flag I even loudly said there are so many bugs. I was dumb enough to buy fruit anyway, I got home and bit into one of the peaches I bought and a maggot was in it. I am absolutely disgusted. I truly hope this place shuts down. Will never ever step foot in that disgusting place again. You see that many's fruit flies and flys yet do nothing. read more

This is the third best Albertsons in my area, it's easy better than the ghetto Albertsons on Campo road, and they usually have everything I want and if I don't, then I just don't buy it. read more

This store is so understaffed and what's crazy is that the employees tell me that the store can't hire any more people because they have no money which is bullshit because I know for a fact a lot of employees had quit or gotten let go. Another staff employee told me they think the stores management is embezzling money which is why they aren't hiring read more

The front end manager, angie has a terrible attitude towards her employees and does not help if the lines are down the isle, she is very rude/passive aggressive towards her employees and customers, she got angry that she had to open for 5 minutes instead of sitting on her ass in the front office clicking away at the schedule that she does for 7 days a a week every week. terrible service, terrible manager, terrible people read more

I like the many things about this store - variety of products, well-stocked. However today I was very disappointed in the deli service. I was the only customer standing at the deli waiting to order meat and cheeses. Two employees stood talking to each other while I waited for about 5 - 10 minutes. They never acknowledged me with a "I will be with you in a moment". When finally served, it was with a curt, begrudging manner. My experience at other Albertsons' delis (Lake Murray, Rancho San Diego) has been quite positive - staff is friendly and professional. read more

they let dogs in the store saw one on the conveyor belt where you put your food worker didnt care or say anything the guy didnt seem to care dirty butt and feet on conveyor never shop there again because of that.. that and the high prices.. they dont open the self checkouts till 8am sometimes the worker will go mehh and open later than that.. they dont wipe them down ive seen gross and nasty... ones.. the laser scanner things have to be put out so youll see them sorta there sometimes so large items youll have to lug onto the scanner.. they leave carts in isles like restocking carts i once saw them blocking a whole isle prices are though the roof... i was once givin the eye from a worker how dare i ask a question eye... they let homeless hang out sometimes outside the doors ive seen dogs come in the store left and right.. ive ordered stuff on their app and when showed up no one cameout the guy doing the next car to me was polite to them but rude to me one cashier only they used to have 3 all stores are now doing this why pay them when you can check out.. they also dont have bags at the self checkout you have to ask for them the people that now go in there have guts hanging out looks homeless talk to them self its really turned out like walmart but worse now im seeing reviews from them and 1 star a ton of them so its not just me that sees them not caring etc and now since that other place bought them out it might get worse... when every store you go in now is like this im begning to think paying for a store ie costco might be better atleast theres a better class of people there also to add to it the staff are rude. ive been assualted verbally by people ive seen scum bags stick their hands in food bags and eat food and the staff do nothing... if seen the bakery leav out hot items then try to sell them to customers thats illegal btw.. they have homless sometimes on the sides dont bother to shoe them away they know this this is why theres a secrruty guard inside all the time he does nothing btw just stands there. ive rounded corners and bumped into so m any people because the isles are so narrow.. cant find parking specially disabled parking they are always full with liars that jump out etc.. its too dangersouse where the first disabled spots are to many cars coming from the street... the4 rude customers.. the check out lanes the refuse to fix or replce the card readrs you have to scan them 5 times sometimes and sometimes they dont work...the staff would rather talk TO ONE another or other customers and be slow take there sweet time while theres 50 people in line and 1 casher and no bagger and 1 self chck out but 5 more lanes hire people to man the posts at all times i miss the good old days when eit was always manned and also the customers crowed up your butt at checkout so close they can see your pin im so sick of that ive had to tell a ton of people back the f up... wait at the end of the belt not at the casherir ill never go back there again read more

This location is poorly managed. Not enough staff both at the deli during the busy dinner hours and no cashiers with LONG wait times. Tonight there were at least 50 customers in 2 open lanes?? Should have gone to Sprouts. read more

charge $23 for a 30 pack of beer and then $40 for a 36 pack on my receipt. What kind of bullshit is that?

First and last time I ever order a cake from there! The girl taking my order over charged and when I went to pick up luckily the lady there realized it and fixed it. My cake wasn't what I expected but what can you do day of the event. I specifically asked for fresh strawberries which they charge extra for and I didn't get it. My cupcake order wasn't correct either. When I called the next day to speak to a manger she was out sick I left a message and it's been over 2 weeks haven't heard from her! I'm not gonna bother calling again. They just lost a customer, which doesn't seem to be a issue since they already have a bad rep. read more

Albertsons - Cake - Grocery Near Me - El Cajon, California

I visited my local Albertson Saturday. I am an older disabled customer with very limited use of my right arm. I had a long list today and the store was very busy.As I was heading out the door a young man by the name of Max approached me to ask if I needed help with my heavier items. I happily welcomed the help but forgot I had to stop at the pharmacy.Max waited with me and was so patient with the pitstop at the pharmacy. He then walked with me to my car and loaded my groceries for me. I was so genuinely surprised by this young man's initiative and helpful attitude. This store is incredibly lucky to have this employee on their team . They honestly could use 10 more just like him. Keep up the great work Max! read more

We've lived by Albertsons and have used them for four years. Today, I'm writing a long overdue review after our visit to the deli. Let me first say some positive things about the store: The staff have always been extremely helpful and kind. The location is convenient since it's the closest grocery store in our area of town. And, they have everything you need in a pinch. Now, the deli experience: The fried chicken has a good flavor and crisp. It was also moist and tender. The price is reasonably cheap too. We ordered the BBQ chicken wings as well and they were dry. I wouldn't recommend the wings. Our two sides were Mac and Cheese and Classic Potato salad. I have a 6 year old and an 8 year old. They both said the Mac and cheese was "okay", but didn't even finish theirs. That should tell you everything you need to know... The potato salad was pretty good, though. It was better than I expected, but nothing to brag about. The CONS: I rarely get in and out of the store quickly. I recommend using self checkout, because the regular lines move very slowly. I don't know if this is due to staff or customers, but the lines are always slow. Furthermore, the price for most stuff is high. I only shop here for small lists due to their price. It's easily one of the more expensive groceries in town that I've been to. So, my recommendation is use them if you want some decent fried chicken and potato salad. Use them if you have a few small items you need to pick up. Use the self checkout. Do NOT do your major family grocery shopping here. It'll cost you! read more

This is my go to Albertsons I always find what I'm looking for. Produce isn't always good looking especially for the price, but everything else I find. If your a regular shopper at Albertsons I highly recommend downloading the app. Right now monopoly is being played and I have got a lot of good deals even free items. The Starbucks inside is good for the most part but when there is a line your waiting forever for your drinks. Bathrooms are normally clean with stocked hand soap, toilet paper, seat covers and paper towels to dry your hands and to open door with. They have a sanitizer pump right when you walk in and most the time have sani wipes to wipe down your cart, however there is someone outside spraying carts down before grabbing one. Over all this store is kept up with being stocked and clean. read more

This Albertson's needs some help. I came in looking for some flour tortilla which I found readily and purchased two packs for .99 cents each for a 10 count, given a coupon I had from the Albertson's ad, but oh my, this was one of the most disorganized and messy Albertson's I have visited. Many of the shelves were unorganized and not well stocked, and one the employees near the deli and meat counter was yelling at another of some lights and such. I kinda steered away from that area. Seriously, I grabbed my flour tortillas (http://www.yelp.com/biz_photos/albertsons-el-cajon-2?select=HkyIoYsARBPowb4NtY_IvA#QnHhcImmSlS4PSPP0eVpRA), and picked up a couple of bags of Kraft shredded cheese and headed to the register. At the register, my saving grace was a nice lady who rung me up and was very cordial, but other than that, I was glad to scoot out of their quickly. read more

Albertsons - Grocery Near Me - El Cajon, California

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Drive up pick up here is absolutely horrendous. Expect to wait at least 20 mins. I've done at least four pick ups here now, each with the same result. Not exactly sure why it takes so long but the logistics definitely needs improving. Customers who aren't picking up here are also parking in the curbside spots. Much rather just go in and pick up my own groceries than wait for them to put my order together and then wait forever for them to bring it out. read more

Staff members did not have face masks covering mouth and nose. I saw this problem throughout the store. Employers should be monitoring proper mask use. If people are constantly pulling their mask up, it's not working! Disappointing! read more

This location is clean and very friendly. Nice set-up easy to navigate everything's in it's place. Always has fresh produce at a great price. Love there meat specials. read more

I've been to this Albertsons plenty of times, with my wife, and every time we come the employees are always rude as heck. They look like they're bothered by any question we ask, and not very friendly.. is it cause we're gay? We may never know lmao! 0/10!!! Only friendly person is the security guard who ALWAYS greets us, so shout out to him! read more

We shop at Albertson's once or twice a week. Ever since our Vons went out of business this is the closest store in the same chain. It's a lot larger than our old Vons but also a lot busier. The aisles don't ever seem crowded but there's always a super long line to checkout. It can be quite frustrating at how slow they move (or at least how few workers they have manning the cash register). It's got a very warehouse type feel to it as opposed to an actual store. And it always seems just a little darker than I'd like inside. They do have a Starbucks right there in the store which is pretty neat, but be aware it closes at 8 PM. Most Starbucks are open until 9 or 10, and Albertsons itself is open until midnight, so that's kind of annoying that this one closes way earlier than you'd expect. Otherwise, they've got a good stock of items and their prices are fair, though a little more expensive than Walmart. read more

Albertsons - Grocery Near Me - El Cajon, California

this month has been really hard for me. I have a stroke and been having money taken out of my purse in the hospital. I was short on cash. We ran out of food so I went to the store and got sell items. I counted the money and thought I had enough but when I got to the register I was $10 short so I was taken out items to return to the store and the manager came up and gave me a $10 coupon so I could get everything that was in my basket. This is why I always shop this Albertson's. They are the best when I get home my brother and I ate good for the first time in days , thank you Albertsons read more

Grab yourself a Cold Naturally Alkaline Water Eternal Water Sourced, Filtered the Bottled read more

8 AM on Monday, December 20.I put my hand-carry basket on the wrong side and was told it needs to go on the right so I can weigh my bacon eggs and hashbrowns and then the machine doesn't take my card, the self checks out lady interrogated me why don't she just check my damn stuff and leave me alone. I don't shop at this store anymore it just doesn't work from the self-checkout counters personality to the miss-marked products I'll drive three minutes down the road where it all works every time! 15 self-checkout machines and rarely a problem and great customer service it feels like family there. read more

I've pretty much made this my local convenient store. I stop by several times a week to the in store Starbucks and grab a few essentials as well. Every section has nice choices to meet all price points and don't sleep on the clearance spot in the back. :). The staff is super friendly and always willing to chat you up! read more

I've lived in this community for 20 years. I am disgusted at how dirty the store is!!! Floors dirty, registers and parking lot! This really saddens me and have me concerned for the food! read more