The oven they sold me wasn't working properly during the warranty period. They came out and fixed it right away. Try getting THAT kind of service from a used oven purchase on Craigslist! read more

2 years later and my washer and dryer are still working just as well as day 1! SO glad i chose to buy refurbished at the time instead of renting for the same cost- highly recommend! read more

This business offered a friendly service with a decent variety of options. I was in search for a washer/dryer set. The salesman answered my questions and was not pushing to make a sale. They are very fairly priced, delievered and set up included and have a warrantee with purchases that they will repair any appliances purchased. read more

We have purchased several appliances from Alberto's. It's in a rough part of town, but find your way to the back of the house and you'll find some appliances in good shape. We bought a fridge for $200 that has lasted two years. They deliver for a small fee. When there was a problem, Richard came out and fixed it and charged us only for parts. If you need to save some money and don't want to get ripped off, give them a try. read more

Our first stop for a fridge was Best Buy. Our second stop was actually the BEST BUY - Alberto's appliances. This place is the best!! Who needs a brand new appliance when these guys make used one work so well?? Luis helped us buy a used fridge. He was very kind and helpful. Now we are buying a washer and dryer. read more

We bought a pair of washer and dryers from Alberto's for about 500 hundred dollars. The dryer never worked consistently. We paid for one of the nicer dryers they had but the one that came was not the same one we picked out. When they came to try to fix it, they'd make it work while they're at our house and as soon as they leave, it would stop working again. This went on for months. We still don't have a dryer that works. We were trying to get a good deal but it's better to go to a reputable place that way at least if things don't work as they promised they are under warranty. read more

Found this place based on positive Yelp reviews. Picked up a used Maytag washer and dryer there for $270 including free delivery (within 20 mile radius) and free installation. They delivered them the same day I bought them. They came with a 30 day full warranty and after that Alberto's only charges for parts if anything goes wrong (or if I provide the part they will install it for free) for as long as I have the appliances. I dealt with three different people including the delivery guy and everyone was extremely nice and very helpful. I highly recommend going to Alberto's. read more

Great experience. if you're looking for used appliances this is the best place to go.

I had my first experience with Alberto's Appliances today. FANTASTIC!!! Luis seems to be the one running the shop. Ask for him. He unloaded my old washer, took it apart, diagnosed the problem, gave me an immediate estimate and did all of that in about 10 min. That wasn't the only thing that impressed me. He looked me in the eye , worked efficiently and with expert knowledge. I could tell he was confident in his knowledge and a straight shooter. I decided that my best option was to purchase a new washing machine. He had a great selection and gave me a fantastic deal. $300 cheaper than the value of the machine. I'll never go anywhere else and will spread the word to all my family and friends. You can't go wrong with Luis at Alberto's Appliances. read more

Bought a refurbished maytag washer and dryer for $380 total, that included delivery and install (the next day). Everything was quick and easy, and so far everything works fine. Fingers crossed it stays that way! read more

What a breath of fresh air! We were a bit wary pulling into someone's driveway, because we couldn't see the large warehouse from the road--it just looked like a house at first, and we almost didn't stop. SO glad we did! They waved us back to the warehouse and showed us all the options available. I believe most of their inventory is gently used, but they clean everything up so nice it's hard to tell unless you look really close! They were so easy to deal with! Yes was the answer to almost all my questions. FREE delivery, FREE hookup, FREE 30- day warranty, FREE service calls for life! They delivered it the same day, too! The delivery guy even said that if we had any problems that they would come out and take a look to determine what was wrong at no charge, we could source the parts on Amazon, and they would come back out and fix it at no charge-- for life. I didn't have to lift a finger. The delivery guy even started the washing machine up and ran it through a full cycle to make sure all connections were tight and explained the noises-- he said if we ever heard any different noises to call them. Very thorough, very easy, fast, and convenient! We will ABSOLUTELY be doing business with them again. Thank you! read more

Just moving to Austin, we needed a new washer and dryer without having a huge price tag. Alberto's was an incredible option. When first pulling up, it felt a little sketchy, but after stepping up into the truck bay doors, we were greeted with a smile and introduction. The saleswoman explained how the pricing worked and that it included free delivery and installation and a 45-day warranty. It is a little difficult to choose without seeing specs, but let's face it, if you're here, you likely want a working option and aren't too picky. Many are the same brand and model. We made our choice, and were able to put the $380 on credit to get our airline miles. She offered same day delivery, which made it very convenient. We were in and out in less than 10 minutes. The delivery driver was about a half hour late and pulled up in a pick up truck with a dolly, but he was professional, quick and tested the machines before leaving. We've used the washer and dryer around 10 times and so far, they work great. read more

I own lots of rental property so I need a constant supply of working appliances that run without any problems and are clean and new looking. Look no further than Alberto's Appliances!! They have been my sole source for appliances for over a year. I stopped buying appliances from Craigslist because I never knew if the stove, fridge or washer would work once I got it off the delivery truck. I love the inventory which Alberto's Appliances offer. Their appliances work great and they offer a warranty on what they sell. If it breaks during the warranty period, they'll fix it or replace it --now that's incredible service. Delivery and installation are free. I stopped shopping anywhere else-Alberto's has everything I need. Luis is very knowledgeable about his inventory (which is always changing) I love it that I can call him and tell him what I'm looking for and he'll call me back and tell me if he has it. Or he'll keep a "watch" for it and hold it for me. I can't image a better place to purchase reconditioned used appliances. I love everything about this place. read more

We purchased a used refrigerator from them a year and a half ago. I supposed it worked fine up until about a month ago. I naturally decided to call them to come check out the fridge since we had bought it there. I called them on a Monday and the young man (can't remember if his name was Luis or Mario) told me that there was no way they could make it out that same day. To be honest I didn't expect them to since most places will take at least a day or two to make it out. He did tell me that it would be until the next day (Tuesday) when they could come out. I asked him to please call me before they headed out since I would have to leave work to go meet them. Tuesday, Wednesday and Thursday came and went without a call. Sucks!! Not that I waited for them but it's not easy trying to find someone to work on a used fridge. Friday rolled around and I was pissed to say the least. The gall!! I called up and the same guy answered the phone. I told him that they were supposed to of been out to check my fridge on Tuesday and that they never came. The only thing he asked for was my name again and that they could come out that same day BUT it would be late in the evening. WTH? No attempt at an apology (not that it would of done any good) I figured I had gone a week without cold beer and bologna so I agreed. Well, they finally made it out around 7PM but turns out my fridges control board was shot. The parts were almost as much as I had paid for the damn thing!! I said "screw you and your fridge". Thinking back I think I was the one that got the screwing. I would agree with most all of the reviews in that they jump when it comes to selling their appliances but their SERVICE definitely does not mirror their "professionalism" as to when they're trying to sell you an appliance. Maybe I got a lemon, but you don't see any reviews about their service - my advise? Go somewhere else. read more

I have been waiting to write this review to see how my purchase turned out. I walked into Alberto's 4 months ago as I was needing a washer and dryer set without the price tag of a brand new one. Right when I walked in I was impressed with the staff's expertise and selection. They also have an impressive warranty. I made my selection, paid, and scheduled my delivery all within 15 minutes without feeling pressured. The washer and dryer were delivered on time with no issues. Alberto's nephew installed my system and was extremely polite the entire time. After 4 months I have had zero complaints or issues with the product. I will be using them for other investment properties seeing as I can trust their product and price. A+ discount appliance company. read more

Got a great washer for $200 including delivery. They even took my old washer and hooked everything up. Very friendly and punctual. Would definitely recommend these guys! They are a little hard to find due to construction on Todd Lane, so just need to enter from St. John's, but that was the only issue I had. read more

This place is amazing- don't let the outer appearance fool you. I arrived Saturday morning when they opened and there were already people outside (the business is housed in an detached garage next to a house). The man who helped me was very knowledgable and the price was amazing! They installed the unit that very day and reviewed their wonderful warranty. Very pleased! I would definitely use them again! read more

Had a great experience here! I have to agree with some previous comments that currently with the construction it was hard to find. Sort of an industrial park road, the warehouse is behind another building. I'm not gonna lie, as a young woman I was a little nervous when I pulled up there alone. My boyfriend was on the phone with me and told me to just go check it out. I'm so glad I did! He was so friendly and helpful. I told him my budget and he took me around to several options. I got a great washer/dryer set for $350. The only reason I'm not giving 5 stars is the hook up was done poorly -crossed lines caused a leak- but my handy man fixed it for me. They offer a 30 day return and service for a year. Delivery and hook up was free. read more

We purchased a home with a broken stove and needed to find a replacement quickly upon moving in. I told my husband to try Alberto's due to favorable reception on Yelp. Really watch for the sign or you might miss it, as it is set back a little further from the road and hidden by some greenery. We pulled in on a Friday afternoon right before heading to graduation and walked out 5 minutes later with a perfect fit. Luis even had it delivered to our home in the next twenty minutes before we needed to leave for downtown. Amazing service! So happy we found this place. read more

Just bought a maytag washer and dryer. Service was friendly and convenient. The actual store/repair area is just a large shed but to save money it's just fine with me. As long as the washer and dryer last at least a year it's totally worth it. read more

My dryer stopped working and I decided to try getting it fixed. Alberto's came out, quickly diagnosed the problem(s), gave me a quote and fixed my machine. They even cleaned out lint in the pipes. All for a very reasonable price. I was very happy with the service. read more

My washer dryer I bought both still work and it's been a few months. They didn't have a long enough cord with them for the dryer and came back out the next day with a longer one even though I'm a little outside their delivery area. read more

We shopped around a lot for a cheap fridge. We want to the Sears outlet, as well as Craigslist. But Alberto's had the best prices by far. We got a stainless steel side by side for $400. They delivered and installed for free. Delivery schedule was several hours off, accounting for my missing star, but generally something I am willing to forgive given the deal. We also had a problem with the freezer about two weeks after we got it. Turned out to be something really simple, a spring that had moved turning transit. I did have to call 2x to get a service appointment, but once it was scheduled they showed up on time and were very pleasant. Fridge comes w 30 day warrantee on parts and lifetime labor, so very pleased with entire experience. Inventory varies daily, and they certainly had higher end products. Everything is refurbished as far as I know. read more

Ok, if you are coming here for some perfect, luxury service, go and pay full price at Sears or Best Buy!?! They have a separate, specialized service department for that price tag!!:) Please, understand that you get what you pay for. With that in mind, I spent $150 on a washer/dryer set that was brought to my apartment for FREE. The Dryer worked like a dream. The washer after time needed to be hand-cranked(oops-i paid 150 for a washer and dryer!) But it still works like a charm and cleans very well, and I plan on having them pick it up when I am done with it. So, 150 bucks for 4 years of usage and then free drop off and free pick up = Score. read more

These guys are great. We moved to a new apartment and needed to provide our own appliances. Alberto's had a selection from generic brand traditional machines to name brand front loading high efficiency sets. The top of the line HE models seemed to be going for $500-600 a set. I nearly went with the high efficiency, but ultimately decided to go with a traditional set that looked like good quality for $324 with tax. Our price all-in was very low and they delivered free within 2 hours of our move in. Both the salesman and the delivery/installation guy were friendly and helpful. We've had the washer & dryer for about a month now and they're working well. They offered a 30 day parts & labor warranty and lifetime labor warranty. Not only that, as I talked to them about the parts costs of repairing the fancy electronics in the new HE machines they quoted prices for parts like main circuit boards that are about 25% of what most places want to charge for a new part (used parts for sure, but the point is they're going to make upkeep on their machines as reasonable as possible!). The location is a shed behind a house. Not much to look at, but they're focused on refurbishing machines and providing good customer service and I can't argue with that. read more

Worked out great! We found Alberto's through an ad on Craigslist for a used washer/dryer. They delivered it, installed it, and removed/hauled the existing washer/dryer without a fee. Also, when the washer did not work, they had the delivery guy fix it on the spot. Highly recommended if you're looking for a used washer/dryer and don't want to pay the retail cost of a new set. read more

These guys are awesome. Found a great used dryer for $200, they delivered and set it up for free. Also, the staff could not be nicer.

Great experience. This is a used warehouse. Had a good selection of refrigerators. Older models but also newer. We asked about a stainless model and they had one in the warehouse. They cleaned and inspected it and delivered it after they checked it out. Delivery crew was courteous to my wife and had good communication. Came with warranty. read more

Back in August I moved into a new place. We had a used drier from a family member, but were in need of a washing machine and refrigerator. However, we weren't ready to buy something brand new. We started with a washing machine from Alberto's. They had so many to choose from (sets or singles) at great prices. I'd been doing a ton of searching online (craigslist, etc) and these prices were definitely better, and they guaranteed the appliances worked and they could always fix any issues we might have in the future. So, a week later we returned for a fridge. Alberto was very helpful in trying to give us what we said we wanted and was even willing to negotiate on prices a bit. Major bonus: they delivered it to our house for free!! A few weeks later the fridge side went out. We called Alberto's and they had someone come out to fix it. Another two weeks went by and the freezer side went out. The next day they had someone come look at it and decided to swap it out for a different (extremely similar if not a little better) refrigerator. It's been over a month and we've had no problem. read more

The reason prices are so competitive is because they sell Refurbs. I love the lifetime labor warranty and since they have so many parts, they sell used ones cheap when they come and fix your stuff - at like 1/4 the price. Thanks to Luis showing up and getting the job done whenever my GE frig needs a helping hand, my refrigerator stays in tip top condition.. and with the warranty, I guess it will forever! read more

Your best buy isn't there, it's here at Alberto's! Delivery was punctual, and they didn't just slam the appliance in and leave, they made sure all the connections were secured and working properly. Great warranty. Currently (September 2015) a little tricky to find due to construction on Todd Lane. read more

I purchased a used refrigerator from Alberto's about a year ago. It was delivered on time and they took the old one away. A few days later, it started making sounds of distress. I called, they sent someone out and replaced the fan (that's what was making the noise). Problem solved! Fast forward to about a week ago, my washing machine would not spin, nor drain. I went to Alberto's to see what a replacement would cost, but decided to have them come and take a look at the old one, first. Michael just left. All fixed. These folks have earned my trust and gratitude. Friendly, professional, affordable and nice to my dog! Thanks Alberto's! read more

After an extensive search on used/refurbished washer-dryers in Austin and craigslist I came across Alberto's Appliances through Yelp. In $325 they delivered and installed a very good quality washer-dryer set and that too on saturday. The set has been working perfectly and I had no issues. He seems to be a nice fellow who wants to do honest business rather then just ripping consumers and not holding onto what they promise. read more

An outstanding little company. They were extremely friendly and informative in helping us pick the best washer-dryer (for only $340, a fraction of what we would have paid anywhere else--they take credit now), and delivered it to our (third-floor!!) apartment the next business day for a minimal fee. After a couple days we had some problems with water leaking into the tub and we called them--even though the problem was with the valves (so, not with the washer at all, but with our apartment's plumbing), they still came out across town and replaced the entire set of valves for free. Throughout the whole process the guys (we worked with Arthur and Hiram) have been tremendously helpful, polite and friendly. It's places like this that convince me of the importance of finding and supporting local businesses instead of the big box stores--I'd strongly recommend Alberto's to anyone who is looking to buy a washer-dryer or similar appliance. read more

Shoutout to Luis! From my experience in used product retail marketplace, people are gruff and shady. Luis on the other hand is personable and professional. He exudes an attitude that would lead me to buy anything from him whether it was a home, car, or in this case a used clothes washer. Thank you for the good experience! I'll be back. read more

Awesome place is my second home, I'm Luis manager of Alberto's Appliances just to all our customers now you are part of our family, we never see our customers like $$ we see our customers like one more member of our big Family that is why we love this place because we love serving you the best we can. read more

I had bought a washer & dryer here 4yrs ago and was very pleased with the service & set. I then recommended to my mom to get a washer/ dryer set from Alberto's. Well she has hard a bad experience. She purchased a Kenmore washer/ dryer set. They delivered it and the delivery guy scratched & damaged her floor. Then less than a month later her washer started over filling and wasn't working properly. She called Alberto's and it was still under the 45 day warranty. They sent out a repair man & he said they need to order a part. Then 6 weeks later a repairman comes only to say he has the wrong part. Now they are saying that they need to replace the washer, but her Kenmore series they don't get very often and they want to replace it with an older model. The washer was purchased in March & it's mid- June. My mom still has no washer. Crappy service & crappy products. read more

No call, no show. I left work early to meet at our agreed upon time and no one ever called or showed up. Very inconvenient. Now I have to start my search over. read more

Wanting to support local businesses, I bought a set of the plain-jane models: I think I spent like $450 total with delivery. Before picking this pair, I made sure to ask how old they were. I asked this question to get a feel for how old the motor, belt, other wearable parts would be. I was told the set was under 10 years old (I think the salesman said "6 years old" but it was definitely single digits: I wouldn't have paid $200 for a washer or dryer over 10 years old). Fast-forward 9 months, and the dryer motor failed. Just looking around to price replacement parts, and after some internet research, the model number indicated my dryer was built BEFORE 1996!! Wowza! That's about a 15 year error, there... Needless to say, the replacement motor cost almost as much I paid for the whole friggin' dryer, so...Not going down that route. Dunno if this normal for them, but I was definitely misled. Be sure and ask the salesman to PROVE to you how old the dryer is before. People on craigslist are more honest than this salesman. Edit: Just pushed the dryer back from the wall to move it, found that the installer secured the exhaust vent tubing with a plastic zip tie...huh? Dryer exhaust is hot. I wouldn't think a PLASTIC zip tie is up to code, much less that it seals worth a darn. Hose clamps are used for a reason. And they're cheap. read more

Outstanding and friendly service. I just purchased a refurbished washer & dryer from them and they are great appliances at a reasonable price. The guy where I purchased them and the guy that delivered them were both friendly and helpful. I purchased in the afternoon and they were able to deliver the same day : ) and this was one of the coldest days in Austin in a LONG time : ) but it didn't stop them at all. I would highly recommend Albertos. read more