I owe so much to Dr. Hinz. My eyes, to be exact…read more Dr. Hinz is an amazing retina specialist. I had some trouble with my eyes a while back and I was misdiagnosed 3 times before I got to see Dr. Hinz. Dr. Hinz treated me so well, especially since I was pretty nervous about everything. He was great. He made me feel like I was going to be OK. And now I am. The entire staff at Dr. Hinz's office are so kind and genuinely care about their work. I was there so often that they got to know me and would chat with me when I came in, asking about how I was doing. I really couldn't have asked for a more amazing doctor than Dr. Hinz. If you're in need of a retina specialist, Dr. Hinz is who you need.

I dont know where to begin with how comfortable I have been with the doctor who did my surgery. I…read morewas so scared when my other eye doctor found the high pressures in my left eye and immediately called Dr. Matt and they got me in for immediate eye surgery that day. I was so scared but everyone at the hospital made me feel comfortable and helped me with my closterphobia issue and having the mat over my face. Dr. Matt talking to his assistant really helped as well because I was able to concentrate on his voice and it eased my fears a bit better. It has been a few months now and things are going very well and I enjoy seeing this doctor even though we have to travel 30 mins. Its well worth it to see a doctor whose knows what they are doing. Thank you Dr. Matt for everything you have done so far.

From start to finish, my experience has been awesome! Every individual I have had dealings with…read morehave been friendly, alert & helpful. I was contacted sooner than I expected to have cataracts removed and everything since then has been like clockwork. And best of all, I can see now!!

When I began considering corrective eye surgery, the decision was not made lightly. I found Dr…read more Leong-Sit at Eye-Q after considering many other options and directly consulting with two of his strongest competitors. After this search, both Dr. Leong-Sit and Eye-Q very obviously stood out as the best of the best. I am now 3 months post-surgery, and I can say with complete confidence that I made the right choice. Every interaction experienced at this clinic has been a pleasure, right from the initial assessment, through the surgery, and during the several post-operative care appointments. The staff is efficient, friendly, and exhibit a level of professionalism that has the capacity to set a nervous mind at ease. The most notable example of this professionalism occurred just minutes before my surgery when, during the final fitness-for-surgery assessment, Dr. Leong-Sit effectively expressed his unbiased professional medical opinion that despite the plans for surgery in both eyes, due to a combination of circumstances involving a large variance in the magnitude of correction and how it related to my dominant eye, he felt that operating on only one eye would leave us with nearly all of the benefit while experiencing less medical risk. Despite being minutes from surgery and my payment already remitted in full, Dr. Leong-Sit put my best interest first and delayed the entire surgical team while we amended the paperwork, and the clinic provided me with a substantial refund. It would have been far easier, and twice as profitable to just simply comply with my initial wishes and operate on both eyes, and I'm sure there are other doctors out there that would have done just that. Instead, thanks to Dr. Leong-Sit's experience, professional integrity, and commitment to his practice, I was able to achieve nearly the same results with substantially less risk while also cutting the cost in half. I am very thankful for this guidance and patience during those final few pre-operative minutes. The surgery went like clockwork, I experienced zero side effects, and I now live my life with 20/20 vision without the hassle of corrective lenses. A big thank you Dr. Leong-Sit and the staff at Eye-Q!

I went there for a free assessment for Laser. First tests…read morewere okay... then I should have seen doctor Leong, that was in the office, but they did not give me that chance. Instead I met a lady (not a doctor), that told me I was not a good candidate, without even checking my eyes after drops. On the screen they had, I was able to read my name with a green text "is a good candidate"... Experience looked hurried and not accurate to me.

Simer, wow you are so amazing helping me pick out my first two pairs of luxury glasses... then…read morehaving them stolen... then giving me a great deal to replace them. You are so kind, caring and understanding. I thank you for your amazing taste and style in eye glasses, you made the process so much more easier! :) Thank you

Beyond Vision is a very professional company. The testing they provide is state of the art and the…read moretechnicians were very knowledgeable and took time to explain the various tests. I would recommend Beyond Vision to friends

Procedures are ONLY preformed on Wednesdays. I have been trying to have mine done since February. I…read morecame for my appointment earlier in the year, took off 2 days from work as vaca. Called a couple days PRIOR to my appointment and asked if it was still a go due to Covid was told yes. Arranged for my husband to take the day off to be my driver home and went to the appointment. Was put in an exam room was given a grumpy nurse/tech who was getting upset that I was blinking when she was trying to measure pressure in my eyes. Cool it is not something I was doing on purpose it is called a reflex. Then the Dr comes in and tell me that due to Covid she will not preforming the procedure. What the actual hell? So here I am back today just had to take the time off w/out pay b/c I have no more vaca days available. I get every 4th Monday off but nope can only get Wednesday appointments.

I was asked (in person) and called (afterward) several times to update my review, so here is it:…read more If you're thinking about using LASIK MD - I would ask to speak directly with the downtown location. DO NOT waste your time speaking to the individuals working in the 'call centers' (they are ones who call with vision questions and verify your appointment). As soon as I posted my original review: "Untrained staff who are unable to answer basic questions or provide solutions. Super disappointing since I had heard good things before experiencing their non-existence customer service first hand." I had a phone call within 3 hours, where I had been waiting 4 days for an answer to a simple question. I ended up visiting LASIK MD in City Centre on December 3rd, 2019. I personally dealt with Lindsey, Jesse, Victoria & Phyllis, all of which were friendly, helped explained the process and were educated to answer the questions I had. I do feel the communication is a bit slow and believe the only reason I received a call back was because of the 1-Star negative review but I will be following through with the surgery in 2020 and will update my review at that time when I've used their services.

This was a super experience. I've been to the LasikMD downtown and I always hated going because you…read morehave to pay for parking, but now they have partnered with FYI doctors and are in that building and there is free parking! That honestly makes things so much easier. They also have a keurig in their waiting area for coffee and tea, as well as a water cooler. I,also, enjoy watching the awesome sights they put on the tv. It's always some kind of scenery like mountains or ocean or animals! Makes you feel awesome when your surgery is done and you can actually see everything. I had mine done 4 years ago and I would do it again in a heart beat! Great start to the day finding out I'm 20/15 vision still!

We've been using them for 7 years. Attractive, clean surroundings, helpful, knowledgeable and…read morevery pleasant staff. Lots of frames, optometrist are nice with children.

I was having an issue after cataract surgery, Dr Randy Poon saw me right away, even though I had no…read moreappointment. He was very professional and very thorough with his examination. He found out my problem quickly and gave me a solution right away! I appreciate the doctor to see me so swiftly and helped me in my problem. I recommend Beyond Vision for everyone!

NP Shawn Sandhu is my current medical practitioner. I have been most impressed, and appreciative…read moreof, his attention to detail and follow up consultations. He reviews lab / diagnostic reports in a timely manner and explains treatment options. Consultations, in person or phone, are never rushed. Having been without a medical practitioner since the retirement of my long time family MD four years ago, it is very comforting to have such a dedicated medical professional in my corner.

*****I raised these concerns during a phone call, but instead of addressing them, "Pat" (Office…read moreassistant to Dr. Mosherchak and Chan) (780-701-5518) responded with "thank you" and hung up. Since approximately 2018, I have experienced ongoing difficulty reaching the clinic by phone after a longstanding pattern of not receiving callbacks after leaving voicemail messages. Calls frequently go unanswered, and voicemail messages are often not returned. This has been a consistent pattern over several years, resulting in limited ability to reliably contact the clinic regarding patient care concerns. On the occasions I have reached "Pat" (office assistant), I have been told she is busy. However, when I attend the clinic in person she has not appeared to be occupied with patient related tasks and has instead been conversing with staff or not engaged in work at the front desk. I have spoken to other patients that attend this clinic and they have the same complaints and find it highly annoying. This creates a barrier to accessing care and communicating with the office. Based on my experience, patients should be aware of communication challenges when dealing with this clinic.