I was not able to return a pair of glasses I purchased. I found the Dr. very argumentative and the…read moreyoung woman condescending.

I'm so happy this optometrist moved into the building. Dr…read more Tu is great. Positive and upbeat. Very informative. In fact, he provided me with more information that any other optometrist or ophthalmologist I've seen in the past. I had an initial exam, then scheduled another exam the following week to have my pupils dilated for a better look. I'm trying to find out if my "floater" is a big deal. Everything turned out ok. My Rx for progressive lenses was bumped up a little bit. I found a few beautiful frames and narrowed it down to Prada. There are many gorgeous designer frames. Dr. Tu helped me choose some. He claims to be very fashion conscious as well. :) I'm impressed that he also took the time to explain all the lens options. He took my measurements. I used my Yelp! discount and he upgraded my lenses with no extra charge. It took 7 business days for my glasses to be ready. He adjusted them for perfect fit and offered me 50% off an additional pair within 3 months. I might consider sunglasses . He can direct bill the insurance companies.

I want to say if there is anyone looking for a top notch optometrist book appointment with Dr…read moreNathalie Chai she is an awesome Doctor , who is likeable by many of her patients and co workers , she is very well skilled in all areas when it comes to eyes and care for them . I have been suffering with dry eye and she has given me sollutions to making my eyes feel better and they have . as well all the staff are very approachable and polite and very uniquely helpful . again if you need yo see an optometrist go see Dr Nathalie Chan at Precision eye care and book it with her assistant Trista . 780-437-5777 . wish you all the best in your visit .

At the start of July, Me and my family went to Precision Eyecare and placed our orders in a week or…read morea week and a half (with polarized lenses and with prescription). Although the doctor and the staff was nice; They clearly weren't aware of how Canada Life works. As a result of that, They made us wait more than we should just to place the orders (because they didn't know how to take the money from Canada Life). They then figured it out and sent the sunglasses to the laboratory to put in the lenses with prescription. We waited until it was the end of August because they told us that they were going to inform us whenever the sunglasses arrive. After waiting for almost 2 months, We realized something was wrong because the sunglasses wouldn't arrive for some reason. We then called them and said "We got them in July and we've been waiting for almost 2 months now and the summer is coming to an end but we still haven't received any feedback from you. We bought those for summer but now they are pretty much useless and we don't have anytime to wear them". After reminding them the orders we placed, We realized that they didn't even question the laboratory for taking this long and clearly forgot about their customers and their fulfillment. After a few hours, They called us back and said that the laboratory has lost the glasses and was looking for them for days. Not only they made us wait for 2 months; They also lost the glasses and didn't realize the amount of time it took to prepare the orders and call the laboratory and say "We haven't heard back from you, Is everything okay with the orders?". Finally, We received 1 sunglasses with polarized + with prescription lenses and one without the change in lenses. They then refunded the money to us as a result of not finding the 3rd sunglasses. I wouldn't recommend Precision Eyecare to anyone because even though They are nice, They don't think about customers wants, fulfillment or happiness. (+ They don't know how Canada Life works).

Wonderful. Receptionist, Julia, a very helpful and knowledgeable individual with such a positive…read moreand happy personality. My doctor, Brian Mah made me feel very confident and explained all my queries. He was also very affable and knowledgeable. Highly recommend.

Been with optometrists clinic for years. Great service all around. The Drs, counter staff and…read moreopticians all great.

Wonderful clinic, have been coming here for a quite a few years. They go above and beyond. I have…read moreseen both Doctors, and they are both exceptional. They both take their time and go through everything.

Don't let the small office fool you, the people here are the best I've dealt with in a long time…read more It's refreshing to deal with people that care. The service I received was second to none. Gladly give five stars.

Can you out a price on waking up with perfect vision? Well, yes for all of those folks who rely on…read moreglasses to be able to function you can and really it is worth every penny. I started my glasses free journey the end of 2020 by looking for a place where not only would I be able to just live life glasses free (in case of a zombie apocalypse who wants to be fumbling for glasses) but also a place that made the experience comfortable. Looking through reviews and asking around with friends and family who have had the procedure done, I settled on King Lasik because you were also able to book your appointment online. I went in for my first appointment in December which was a consultation where they checked your eyes and went over what the surgey day was like as well as costs, and it all went really well. The optometrist was really awesome and every step of the way I felt that I was in good hands. Pro tip if you can for the love of all things please have someone drive you home after this appointment due to the dialation that they need to do. I was given a appointment date for early January which was quite quick considering the covid restrictions. When the day came, you are to be dropped off and picked up, I was nervous but of course excited to that it would be the last day of my blurry vision. The process was a little hurry up and wait. There were quite a few people in the room and you have paper work, a few tests, you pay get your after care kit and instruction, get the optional Ativan, another wait and then you are in the procedure. That part is the quickest and then you go into recovery and are sent home to hopefully sleep. The procedure was for me just a bit weird. Like you are in a laser show. But really other than pressure painless. The after part, the first day you are sleeping and keeping your eyes closed but after that and you take off the little taped cups and see clearly, it is all worth it. It is really pretty remarkable to be able to see within 24 hours of the surgery. (Note this is my experience based on the classic laser eye surgery and not the Other custom one they do!) So thank you to the staff at King Lasik for giving me my vision and just being great!

I had RLE surgery and Dr. Dorey was fantastic! The optometrist looked at me following the surgery…read moreand said the lenses were bang on! Perfectly placed! The road to recovery is excellent being able to read the fine print on my cell phone after 48 hours. The quality of vision is excellent! Goodbye glasses since the second grade! The whole faculty was good at answering questions and made me feel absolutely comfortable. Thanks for that!

Technician was very impatient and rude. Will give her the benefit of thr doubt. Perhaps she was…read morehaving a bad day. I will avoid this location. Absolute worst experience getting an ultrasound, and I have had several.

Friendly staff that work swiftly to get patients through the process . Highly recommended.read more

I've been coming here for years for my eyeglass needs. They have a great selection of frames…read moreranging from your high end luxury brands to something a little more affordable. They are great at helping pick out frames (although some are better at it than others). I bring my eyeglasses back for minor adjustments often with no issue. The opthamologists aren't bad either. Friendly and knowledgeable. Fast friendly service from everyone. Limited street parking out front, or you can try your luck and see if there's room behind Luxe.

I called this business one morning fearing I had a corneal ulcer. They told me that although they…read morewere extremely busy all day, they knew my fears and worries were concerning and needed urgent treatment. They ended up fitting me in between 2 other peoples appointments that same morning! The appointment was very fast but the man was very patient and understanding and he answered all of my questions directly despite having to rush between the appointments. Best care i have received for my eyes here in Edmonton thus far.

I was asked (in person) and called (afterward) several times to update my review, so here is it:…read more If you're thinking about using LASIK MD - I would ask to speak directly with the downtown location. DO NOT waste your time speaking to the individuals working in the 'call centers' (they are ones who call with vision questions and verify your appointment). As soon as I posted my original review: "Untrained staff who are unable to answer basic questions or provide solutions. Super disappointing since I had heard good things before experiencing their non-existence customer service first hand." I had a phone call within 3 hours, where I had been waiting 4 days for an answer to a simple question. I ended up visiting LASIK MD in City Centre on December 3rd, 2019. I personally dealt with Lindsey, Jesse, Victoria & Phyllis, all of which were friendly, helped explained the process and were educated to answer the questions I had. I do feel the communication is a bit slow and believe the only reason I received a call back was because of the 1-Star negative review but I will be following through with the surgery in 2020 and will update my review at that time when I've used their services.

This was a super experience. I've been to the LasikMD downtown and I always hated going because you…read morehave to pay for parking, but now they have partnered with FYI doctors and are in that building and there is free parking! That honestly makes things so much easier. They also have a keurig in their waiting area for coffee and tea, as well as a water cooler. I,also, enjoy watching the awesome sights they put on the tv. It's always some kind of scenery like mountains or ocean or animals! Makes you feel awesome when your surgery is done and you can actually see everything. I had mine done 4 years ago and I would do it again in a heart beat! Great start to the day finding out I'm 20/15 vision still!