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    Albert Carranza

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm
    Updated 3 months ago

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    Services - Albert Carranza

    Mortgage refinancing

    Home purchase

    Albert Carranza Photos

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    Mortgage One Group - The Mortgage One Group grand foundation.

    Mortgage One Group

    (17 reviews)

    My wife and I had the pleasure of working with Jun Choi and his team. Our home purchase was…read morecontingent upon the sale of our home, so we had to make sure that everything was timely. I was in constant communication with Jun who would respond very promptly. He provided me updates and made sure that all parties involved were not holding up the process. He also gave me updates on how the mortgage interest rate market was looking as it came time for us to lock. On the day before closing, Escrow was missing an HOA document that the selling agent was supposed to request. This was after Jun had reminded the agent to request the information weeks in advance. As the missing document would hold up our closing and we would be beyond our rate lock period (which is a great rate), Jun drove to the HOA office to confirm that the documents would be ready on time. I do not think we would have closed our home on time if it weren't for Jun and his team. He went above and beyond what was expected. When it came time to sign our loan documents, Jun Choi and Peter Oh, came to the escrow office to explain the documents and make sure we didn't have any additional questions. I will definitely be using Jun Choi/Mortgage One Group in the future.

    worst lender you can work with. they promise and lied at the…read moreend they always charge discount and no way increase the rate to get par rate because discount point goes to them. i never seen a lender not allowing to increase rate rather need to lower it. what a bad company

    Pacific Bay Lending Group

    Pacific Bay Lending Group

    (54 reviews)

    Chris Alan at Pacific Bay Lending was a phenomenal lender. He ensured to…read moreKeep me posted every step of the way and made sure my loan went through.

    I'd give a perfect 5 stars alone for John Nielsen but this review covers the overall performance of…read morethe company. My first initial reviews for this lending company was really bad that I gave them 1 star because Sam & Matthew both made promises to me to give the money back I paid for the appraisal fee upfront for $500 but they both let me down. They gave me the run around day after day for weeks & later on ignored my phone calls, emails & text perhaps thinking that I'll eventually get tired bugging them for my reimbursement appraisal fee they promised for $500. I was very disappointed because I trusted this people and they show no credibility and integrity. I went on their website & found this John Nielsen's email & hoping that this person will help me. Within an hour, he responded promptly. He was very apologetic & asked me to give him the chance to make things right because that's what Pacific Bay Lending Co. is all about he said, they care for their customers. I wished he teaches those two (Sam & Matt) some work ethics and protect the good reputations of their company. By the end of the day, he let me know that the check for my reimbursement fee was mailed, and as a token for my patience, he gave a little extra for not meeting my expectations. He told me that I should expect it in a couple of days, and today Monday (from Friday) I received my check. I'm glad that my time didn't get wasted reaching out to John. I would recommend him to all the clients who's currently getting business with Pacific Bay. He's trustworthy and the pride of the company. John went above & beyond to solve the issue.

    Blue Financial Group

    Blue Financial Group

    (105 reviews)

    Working with Vivienne and Michelle throughout our loan approval process was great and we would…read moreabsolutely recommend them for your next home loan. We were initially paired with another loan officer from another company and we were frustrated with their lack of transparency and communication style. Vivienne, on the other hand, was super helpful, transparent, and great with her communication. We are so happy that Vivienne was able to step-in so quickly and was able to save us over $7k right from the first loan estimate. As first-time home buyers, we are very grateful for Vivienne's help navigating us through this loan process.

    We had an excellent experience working with Vivienne throughout the purchase of our home. From…read morestart to finish, she was responsive, knowledgeable, and incredibly organized, which made a complex process feel much more manageable. Vivienne took the time to clearly explain our options, helped us secure a competitive rate, and stayed on top of every detail to keep things moving forward--especially when unexpected challenges came up close to closing. Her communication was outstanding--she was consistently prompt and even responded outside of normal working hours, which gave us a lot of confidence and peace of mind during a stressful time. What stood out most was her ability to problem-solve quickly and advocate for us when timing became critical. We truly appreciated her professionalism, dedication, and willingness to go above and beyond to get us to the finish line. We would absolutely recommend Vivienne to anyone looking for a reliable, responsive, and highly capable lending partner.

    Albert Carranza - mortgagelenders - Updated July 2026

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