An experience we would have ever expected. Words can't even describe how they made us feel. We felt…read morelike family. Never did we even feel we were being sold. Zero pressure and amazing service. On top of the incredible service and oh yeah we even found the truck we had been searching so long for. Thank you Guys at Auto World we will recommend everyone we know to you.

John sold me a Jaguar 2011 xj. In bad condition. I fix some off the problem on the cart. He bay…read moreback the card and I have to pay him to take the card back. No he has the car for sale again. If you happen to bay a Jaguar XJ 2011. Be shure to check for steering rack. Need new one. Picture the work order is more then $7000. Don't Buy cars. From AutoWorld Alamo.

The year was 2025 and I was feeling finer than 20 mother flowering dimes. Just kidding. I called…read moreand asked if they were able to cash a settlement check that I had received because I was disrespected at Walmart. A class action one so I thought this place was going to be packed because everybody gets disrespected at Walmart, you feel me? Anyway, they close around 8:00 p.m. if I remember correctly. I called at 7:30 or so and asked if they would be able to help me out with my big baller check. They said sure and asked how much it was. That's when I got nervous. A lot of people and or check cashing spots aren't used to people that handle this amount of money like myself. I let her know that it was about $21 and change and she said oh okay yeah come on in. The relief I felt was similar to the time I left the Jerry Springer show studio after finding out that the baby was my best friends instead of mine. That is probably one of the best moments of my life. Anyway, going back to the phone call. I was greeted with the angelic welcoming warm voice of a young lady named Maria. She told me her name and I thought it was talking to Aaliyah. She really rocked the boat when she told me that the check amount wasn't anything but a number I'm just kidding none of that happened but she was very professional and welcoming over the phone. So I showed up 45 seconds later drunk as hell jk again but yeah it was the smoothest a check cashing transaction has ever went. She was fast friendly and professional. I would say more but I'll just say that the customer service was exceptional. Maria was the best and she's a dodger fan so extra brownie points for her. I love you, Maria!

Maria and Karyna were very helpful, friendly and professional. They were very knowledgeable and…read moreanswered any questions I had. I will definitely be returning, thank you ladies for helping me!

Thank you Patricia for following up on my yelp Review from my so so experience from 8/15. I'm glad…read morethat Noemy the teller will receive acknowledgement for managing a long line and that you value my suggestions for making the customer experience better in the future. I appreciate your and the teams efforts.

I remember Rodrigo Estrada from my previous experiences at this branch. He was always professional,…read morerespectful, and made sure members were taken care of. I haven't seen him at this location recently, and the difference in service is noticeable. Southland needs to seriously address what's happening at the Downey branch.

I went today for a private auto loan almost around closing time and I got the best customer…read moreservice, I been a member for so many years and i always got several auto loans always really good customer service with anything I need help with but today it was 10/10 best bank I ever bank with thank you Marcos for all your help you did amazing

We came in on Halloween and at first I thought I had finally lost my mind lol. All the employees…read morewent all out and dressed as pilots. Made the entire place look like an airport. So cool! We were also helped by Ronnie. He as patient, kind and beyond helpful. Long story short- He helped add me onto my husbands account and noticed that there was a returned check from the SchoolsFirst from my work with my name on it. I hadn't been added to my husbands account yet so out of caution the bank returned my direct deposit to my work. Before I had the change to ask about it at all-he noticed and jumped into action to help. I just assumed there was nothing that could be done about it so I hadn't mentioned anything... he fixed the issue without being asked and helped me tremendously. That to me is above and beyond. He didn't have to, but he did. Highly suggest this branch. Thanks so much!

We got a quick loan to catch up on some bills during covid! The customer service was on point! We…read morehad the pleasure to speak to Fernando. This guy needs to win the patient award!! Between my husband and I, three way call this guy took time to help us submit via online every document needed. He was informative, and super helpful, and friendly! Good customer service This company makes it easy to get a small loan. And has great payment options.

I am very please and surprise that customer service has improve tremendously . Casandra helped us…read moreand was very polite. Had a great personality and very friendly she's a keeper. That's what a lot of places need people just like her.

Amazing, even after I got a schools first account, they have always done well. I do miss their…read morepartnership with Allstate for the credit checks and all, had to go independently for them now since they got me hooked on it. Otherwise very happy with this great lot.

I spoke with a credit union representative on a recorded call about refinancing my newly purchased…read morevehicle. During our lengthy conversation, I specifically asked what criteria I needed to meet to qualify for the advertised rate. At no point was I told that direct deposit was required to receive the lowest rate. This is particularly concerning because I asked about the requirements before authorizing them to run my credit, knowing it would result in a hard inquiry. Had the direct-deposit requirement been disclosed, I would not have proceeded with the application or authorized the credit check. I also clearly told the representative that I am self-employed, which would have been an obvious opportunity to explain any direct-deposit requirement. When I later received a call informing me that I had been approved, the employee initially gave me information for a different loan than the one I had applied for. Several details were incorrect, including the loan type and interest rate. It was during that conversation that I was told, for the first time, that direct deposit was required to qualify for the lowest advertised rate. I explained that this requirement had never been disclosed to me and asked to speak with a manager. I was told a manager would call me on a specific day, but no one did. I ultimately had to call twice myself before reaching supervisor Melanie Martinez. Melanie reviewed the recorded phone conversation and confirmed that I was correct: the direct-deposit requirement had not been disclosed to me. She said she would submit the matter to underwriting with an explanation and determine whether they would honor the lowest rate given the circumstances. She told me she would follow up with me on Tuesday or Wednesday. ----- I never received that call. Since then, I have called the supervisor, Melanie, three times and have not received a response. I am extremely frustrated with how this has been handled. The credit union ran a hard inquiry on my credit after I specifically asked for the qualification requirements and was not given complete information. I relied on what their representative told me when deciding whether to proceed. Had I been properly informed, I would not have authorized the credit inquiry. Now, if I choose to refinance through another institution, I may have to undergo another hard inquiry, despite having excellent credit. What makes this even more frustrating is that a supervisor reviewed the recorded call and acknowledged that the requirement was not disclosed, yet I still cannot get a promised follow-up or even a return phone call. This experience has demonstrated an unacceptable lack of communication, follow-through, and accountability. When a financial institution is handling customers' credit and sensitive personal information, I expect a much higher level of care and professionalism. Based on my experience, I cannot and will never recommend this credit union.

I had a great experience with AutoLux! I recently bought a car from them and I'm really happy with…read moreeverything. The whole process was easy and smooth, everyone was friendly, helpful, and answered all of my questions without any pressure. I absolutely love my new car and I'm very happy with my purchase. Thank you AutoLux for making the whole experience so easy! Definitely recommend them if you're looking for a car!

Excellent experience! The team at AutoLux Sales and Leasing was professional, friendly, and very…read morehelpful throughout the entire process. Everything was smooth, clear, and easy from start to finish. Great customer service and a pleasure to work with. Highly recommend!

Sam was an absolute amazing agent helped me with me pulling out a vehicle I recommend him he will…read morework with you to help you finance a vehicle he's the best he has been so helpful .. he's will funny and positive come and get the vehicle you want to drive off ..

If I could give ZERO stars I would . This place needs to be shut down! Total scammers preying on…read morethe desperate ppl that need a reliable vehicle. It's filthy, hot and everyone just sits on their phones . No education or professionalism on any of the cars they're selling, they have a half ass "mechanic" that's repairs one thing and messes up something else . No matter how respectful and patient you try to be , it's not reciprocated. Had the car less than a month and it needed repair twice ! First time it was done " in house " so apparently no invoice was required because they didn't charge me , anyhow when the serpentine belt broke , I paid for that service and MOE refused to provide me one even though I patiently waited a week. He wants respect , but does not give respect...

From our very first meeting with Victor, he gave us complete confidence and trust in what can be a…read morevery overwhelming home-buying process. He took the time to walk us through every step from start to finish. Victor prepared multiple loan estimates, patiently explaining every number, fee, and detail on each page before having to ask. His transparency, knowledge, and willingness to educate us made us feel comfortable and confident throughout the entire process. He was always available, responsive, and consistently had our best interests in mind. It was clear that Victor is truly passionate about what he does and genuinely cares about helping people. Beyond being an excellent professional, he is also a great person who builds relationships based on trust and integrity. We are extremely grateful for Victor's dedication and support during such an important milestone in our lives. I would highly recommend Victor to anyone looking for a lender who truly cares, and I look forward to continuing to work with him in the future.

Victor was referred to me by my Realtor Hector Villavicencio, i was looking for someone who was…read moretrustworthy and knowledgeable and Victor was the man for it! I had 100 questions and he patiently answered them all. I am so grateful for his wisdom, knowledge and guidance. He made my complicated home buying experience go smoothly and closed Escrow on time. After escrow closed I had more questions and he was able to provide me the documents and information I needed. This lender will go above and beyond for you. Thank you Victor for your hardwork. I really appreciate everything you have done. I truly recommend Victor, for your home loans.