I met with Dr Bradley for an consultation to determine if a night guard could be made for mild…read moresleep apnea. His questions helped me decide if I would want to consider this telling me about the pros and cons and aftercare. Front staff was helpful making the office experience positive and relaxing before seeing the doctor. I would also like to highlight that receiving the estimate of services before hand was a nice touch before coming for my visit.

The staff and dental hygienist are always sweet. I've worked with Leo before and he's very friendly…read moreand welcoming. The girls at the desk always breaks everything down for me to understand. I've been to other clinics before where they had no idea what they're talking about. Dr. Ryan is extremely sweet and patient, highly recommend! The whole staff is an amazing team!!

Absolutely the most compassionate, effective, and thorough dentist I have ever visited. His care…read morehas resolved my dentist fears; he won't even begin without making sure you are comfortable. The office staff are really sweet, the waiting area almost always has bob ross, and parking is never an issue. I'm in between jobs and I'm focusing my effort on getting insurance that is supported by Andy so I can continue care with him.

I am extremely disappointed with the experience my family had at this dental office after being…read morepatients for years. My daughter was referred here by another dentist, and the referring office had already completed X-rays. Instead of obtaining those records, this office performed extensive additional X-rays that ultimately were not covered by insurance, leaving us responsible for paying out of pocket for imaging that was unnecessary. What made the situation even worse was the way it was handled. The office manager was incredibly rude and refused to acknowledge that my daughter had been referred when I asked why they didn't obtain the X-rays from the referring office, despite the fact that I had phone calls directly from their office confirming the referral. Rather than working with us to resolve the issue, the account was immediately sent to collections. After years of being loyal patients, I expected much better communication, professionalism, and customer service. Unfortunately, this experience completely changed my opinion of this office, and we will not be returning.

I was greeted by friendly office staff, & the woman that called me back was very pleasant. She was…read moreattentive, making certain that she listened carefully & making certain she understood my concerns. She offered me a blanket & a warm, neck pillow. The overall nuance of the place reminded me of my stay at the Howard-Johnson Hotel on the Disney strip in Anaheim, CA (it was a great experience). Since I was able to obtain my x-rays from the previous dental office, Oasis only required one more x-ray to get a different view of a bothersome tooth. It was a quick trip in & out, but I've never in my 40+ years of life been treated with such consideration in a dental office. I made the entire staff aware that I have anxiety, & they treated me with care w/o being patronizing. In my experience that's rare in most professional settings. I was referred to a specialist because of the extenuating circumstances, & Oasis isn't equipped for surgical procedures. I recommend Oasis, & I've decided that these folks are going to be stuck w/me as a patient for a very long time.

I went to Oasis Dental in Ridgefield today (September 30, 2026) for a checkup and cleaning. After…read morethe exam I was told I needed deep scaling. I explained to the hygienist that I am a redhead and that local anesthetic often does not work well for me. That has been true since childhood. If extra time is not built in and numbness is not confirmed, scaling is extremely painful, which is why I have a long-standing aversion to dental care. I used a blunt, sarcastic comment about preferring to lose my teeth rather than go through that again. I was not refusing treatment. I was asking to be fully numb before they started. The hygienist left to discuss "options" and came back with a form stating I was refusing care and should find another dentist. There was no conversation about extra anesthetic, a longer wait, or the sedation this office advertises. I called manager Marlise Montgomery after I got home. I told her I was looking for reassurance that I would be numbed properly, not a new dentist. She said I was not a good fit, told me that as a healthcare provider I should know better than to delay treatment for periodontal disease, and suggested sleep dentistry. She offered to call back after she looked into it. The conversation had already made the outcome clear, so I declined. I was not interested in hearing the same message three times. The manager was correct: I work in healthcare. That does not exempt me from pain or anxiety. It does not mean a patient who asks to be numb is refusing care, and I should not have been shamed for my experiences. I was willing to stay and complete the treatment if I felt heard. Instead the visit ended with a dismissal form. This could have been resolved by a hygienist with an ounce of kindness or grace. That is a shame, because my previous hygienist -- who is on maternity leave -- was aware of my sensitivities and was always careful, took her time, and made me feel appropriately cared for. Most importantly, I trusted her and appreciated her. If she had been there today, I believe the outcome would have been different. Up until today I liked Oasis Dental and intended to stay with them.

I have had a wonderful experience with Lexi, my dental hygienist. She always does a fantastic job!…read moreShe is thorough, very professional, and personable. She will always ask about any concerns I may have and always remembers things about my family. Highly recommend asking for Lexi.

The importance of oral health to the rest of your health is so important…read more The expert, caring, efficient work done at Austin Family Dentistry is by far the best available in this area. My needs have all been beyond simple! From saving teeth that seemed beyond help, surgery to remove infection and save bone, etc. No matter the problem you are told exactly what to expect, Dr takes time to answer all questions and concerns. Better yet, prices are reasonable and that is a definite concern for those of us with no Insurance. All staff is efficient and caring.

This place is absolutely amazing!!!…read more I have had a lot of dental work done due to having weak teeth my whole life. This was my first time in the office. I had a broken tooth. They fit me in within 4 days. Could've been 1 but my schedule didn't allow. The office is beautiful and comfortable. The staff is so welcoming and kind. Dr Thomas is absolutely wonderful. He was so gentle kind and compassionate. They were so transparent. Laid out several different options for treatment plans. They were not pushy at all. Allowed me to make my decision and then were able to immediately do the treatment. On top of all that they have such reasonable and affordable pricing. Even as a cash pay customer it would've came in at a 1/3 the cost of a previous quote. I can't believe I was able to get my extraction done the same day too!

I'm 77 years old so I have been to plenty of dentists. This is probably the best of the best…read more Needed a crown. Was there only a total of two hours. Crown made on site and fit perfectly with no adjustments needed. Also, due to placement of pain meds, face was not numb for 4 or 5 hours afterward. In the words of a famous actor, "I'll be back"!

My husband and I just had our first appointments here and we are so impressed! We were able to…read moreschedule exams and cleanings for the very next day which we are used to having to wait months for, so we were shocked! When we arrived we were greeted with a friendly, professional receptionist in a beautiful office with a very calming environment. When waited maybe 5 minutes at most before being taken back. The dentist assistants and hygienist were very professional, knowledgeable and friendly we couldn't have felt more at ease. The dentist was also very friendly, professional and knowledgeable, he went over our dental and gum health in detail with recommendations without being "pushy" which we really appreciated. After our exams and cleanings we were able to schedule our next appointments for the following week (I'm still in shock how easy this process was!). I'm so glad we found Pickens Dental, I will be recommending them to everyone I know!

Tooth was dying, paid $163 and told root canal and crown with some other doctor cost $2800…read moreSo I decided to have it pulled but that ended up being $695 I'm low income so keep my $163 And thanks for not giving me anything for the pain They suck

I went to the dentist to have my teeth cleaned, which I had always thought was one of the more…read morestraightforward transactions available in modern life. You arrive with dirty teeth. Someone cleans them. You leave with clean teeth. There are forms, certainly. There is insurance. There is the small paper bib attached to your shirt with a chain that makes you feel like an enormous baby about to eat lobster. But underneath all of this is a reassuringly simple premise: the teeth are dirty, and then they are not. They began with X-rays. After that, a woman poked at my gums with a tiny metal instrument while quietly calling out numbers to another woman. Two. Three. Three. Four. Five. I had no idea what the numbers meant, but understood instinctively that five was not good. Eventually I was informed that I would need a "deep cleaning." This sounded fine. I had come for a cleaning, and if they wished to clean deeply, I was prepared to admire their thoroughness. Unfortunately, they couldn't do it today. The receptionist, I was told, would arrange another appointment for tomorrow. This was mildly disappointing, but reasonable. Apparently my mouth required the sort of cleaning that needed to be scheduled in advance. There was, however, one other thing. I had a cavity. A small one. My insurance would cover it. This information was delivered casually enough that I regarded it as something we were discussing for the future. Perhaps tomorrow, during the excavation. Then someone reclined my chair. There are moments in life when events begin moving just slightly faster than your ability to question them. A person is telling you something, another person is putting something in your mouth, and suddenly half your face has ceased participating in the conversation. Before I had quite worked out what was happening, there was a drill. It was remarkably quick. It didn't hurt. And a few minutes later I was standing at the reception desk with a newly filled tooth and the pleasant, rubbery sensation that my lower lip belonged to somebody standing several feet to my left. This was when the receptionist explained that my insurance would not cover the deep cleaning. It would cost thirteen hundred dollars. I declined. And so I walked out of the dentist's office in the peculiar position of having gone there for a cleaning, received a filling I hadn't expected, and left with precisely the same amount of uncleaned teeth I'd brought in. On the way home, I kept running my tongue over the numb side of my mouth, checking periodically to see whether it had returned to me. Eventually it did. Nothing hurt. The filling felt perfectly normal. In fact, as dental experiences go, the procedure itself had been almost pleasant. It was only the sequence of events that bothered me. Somewhere in the space of an hour, I had entered a building asking for one thing, been told I needed a more expensive version of that thing, declined the expensive thing, and emerged having received an entirely different thing. My teeth, meanwhile, remained patiently dirty. Presumably they had been watching the whole operation. They must have wondered what I was doing there.

BEWARE! Predatory Billing Practices…read more I want to start by saying that my complaint is NOT about the dentists or their abilities. The dentists and dental assistants are fantastic. My complaint is entirely with this office's billing practices. I have UHC HMO insurance. This provider was the only one in the area that took our insurance so we did not have other options. I know this insurance isn't the best, and this provider appears to take advantage of that. With an HMO, the provider is under contract to charge only the contracted amount for covered services. As the patient, I should not be charged more than the amount my insurance allows. I went in for a root canal and crown, and the price I was quoted was almost $900 more than the contracted amount I should have been charged. When I questioned the cost, the front desk told me, "UHC is awful and they have outdated copay amounts in their system for services most dental offices no longer offer" I then asked if there was a less expensive crown option, and I was told, "No, this is the only type of crown dental offices do now. That's what I mean. They're outdated." As a patient I have no way to know what services they provide or dont and can only take the staffs word for it. Based on those statements, I proceeded with treatment under the impression that it was my only option and signed the treatment plan. I paid a $700 down payment and enrolled in automatic monthly payments. I pushed back through my employer and contacted UHC. UHC told me that what the provider did is called balance billing and that it is not allowed, so they opened a formal complaint. During the investigation, every one of my monthly payments was made. There was one that hit right when I had a fraud charge so I logged in and made a manual payment in their system. Despite that, I was called almost daily by the billing department and threatened with collections every single month even after that one hiccup. outside of that one month, all recurring charges went through. I called the office and was told to send an email. I sent my original email plus three follow up emails and never received a response. Later, I was told I should have called instead. When I explained that I had called and was specifically instructed to email, I was told they were too busy to respond and that I should have called again after emailing (which they never advised me to do prior). It was incredibly unprofessional. I STILL have not received a response, and that was over two months ago and this is the SECOND time I was told someone from Regional would call me and never did. I question if their regional even exists. After months of back and forth, the UHC representative handling my case, who was very thorough and put a lot of effort into helping me, told me the provider claimed they absolutely do offer other crown options and that I "voluntarily" chose the more expensive one despite being provided other options. That is the complete opposite of what I was told before treatment. Because it became my word against the front desk staff's, UHC said there was nothing more they could do. As you can imagine I am furious. The following day, my husband took our kids in and was told a filling would cost $150. Knowing what had happened with my treatment, he questioned the charge. The same front desk employee told him it was not an upgraded service and was simply the only type of filling they offer. This was the EXACT SAME explanation I was given regarding the crowns so we did NOT proceed with treatment. Luckily we have left the state and live somewhere where more providers take our insurance so we are no longer forced to go here. What was even sadder was seeing them set up a similar payment plan for an elderly woman because her "HMO didn't cover much." I know I am not the only person they are doing this to. They will surely respond to this asking me to call their office which I obviously wont do. I want no other communications with this office unless its in writing with regional.

Great staff. Angelena is most often the dental assistant that works with me. She puts me at ease…read moreand is very personable.

Bait and Switch. New Patient visit, Xrays, cleaning, checkup, super low price, never did the…read morecleaning. Tried to up-charge cleaning to over $600.

YES!!! You want to go here. Pacific Crest Smiles provides exceptional care from the moment you…read moreenter the doors. The staff is warm and welcoming. My daughter and I look forward to our teeth cleanings with Michelle. Dr. Do is amazing!!! Through every crown and filling, Dr. Do and his assistant Marianna have made me feel comfortable and provide quick and painless procedures. I was pretty nervous and tearing up prior to having a crown put on. In the past I had a bad experience getting a crown which resulted in vertigo. Marianna made me laugh and feel better instantly. Dr. Do made sure to take every precaution to help avoid triggering the vertigo, and everything went great! My recent filling went smooth as well. I highly recommend Pacific Crest Smiles for everyone in your family.

We've been here twice now. Both times this is definitely our favorite dentists office…read more After years of dental experiences it is both a relief and a blessing to say this office has not forgotten how to make patients feel like people. They don't rush they relax you. They don't talk At you they discuss With you to make sure you understand. They offer options and even have payment plans for folks without insurance, Rooms are comfortable and feel private even without doors. I can't explain how well they communicate. Just see for yourself. Call and give them a try. Your dental health affects all your health. Take care of yourself somewhere great I highly recommend this office!

Dr Michaurd is a wonderful dentist. His team of hygienists are all very professional and kind. I…read morerecommend this practice to anyone who is nervous about any dental work. They explain everything fully and I feel safe in their hands.

Dr. Michaud is the nicest friendliest dentist I ever worked with having had several (lived in 5…read morestates). Plus practical and fees are very reasonable for a non-chain practice. After getting braces I needed an office close to orthodontist. Ironically I ended up back in the same office suite used by my last dentist before he moved across Clark Co. turning my 5 minute drive into 25 (followed for hygienist who only worked Mondays not him :) Logistics became untenable for every 5 week 3 part process (wire out, cleaning, wire back in). So I tried this practice based on reviews and so happy I did. I appreciate hygienist Bree working to meet my specific water cleaning needs and office manager Marcy who has patience of a saint since ortho still has limited hours.