This rating is not based on their service, as I was unable to take advantage of that. Instead, this…read morereview is for their communication, or lack thereof. I have been trying for months to reach this business by phone, and have not had one phone call returned, despite leaving a couple of messages. I finally decided to try reaching out through Yelp. I thought that I'd finally made some headway, as shortly after filling out the form, I received a response with a list of their services and their prices. But it turns out that was merely an automated system response. Where it gets worse is I responded with the service that I would have liked. . . But crickets. Even though Yelp showed that my message was "Read". I gave them a few days, assuming that they were just busy. But I can't believe that a business can be so busy as to not provide at least an acknowledgement. My final communication was reaching out to thank them for their initial automated response and mentioning that I assume they have no availability. And again. . . crickets. The final straw was the notification that my message on Yelp had indeed been received and "Read", yet still ignored. I really wanted and tried to support this women-owned business, but I am extremely disappointed in their lack of communication. Reply to Business Owner's Response: A quick search of my cell phone's call history shows that I did in fact call the correct number. The screenshot below shows that I have been trying to reach out to you since May 2025. And if you look closer, you will see that each of the icons are outgoing calls. Not one call back was ever received from you, despite the voicemail messages that I left. Additionally, I still have my landline, so a couple of calls were also made using that phone number. However, I don't feel that it's necessary to provide a screenshot of those call records. After my last call of October 28, 2025, I finally reached out to you through Yelp in November 2025, which leads us to this review. Thank you for your response to my review, although I wish that I could have received a proper response outside of this forum. Good luck to you in the future.

Great service and car looked wonderful! Used valet pick up and delivery. Communication was great…read moreand very positive

What a great idea. I live in South Philly and had a huge party at my house and I didn't want my…read moreguests to drive in circles all night looking for parking and being unsafe. And just like that, I find these guys. Pleasant and happy and friendly and efficient. Worked outside in the cold. Cars were safely parked and returned with no problems. I would definitely recommend these guys for all of your valet parking needs. Worth the money

Terrible Service!! The driver smoked weed in my brand new car... I would never recommend them to…read moreanyone I was so upset. I have children that get in my car.

The Trenton Country Club in New Jersey has been using Status Valet for some time now. When we drive…read moreup to the front door of the clubhouse and I see Javonn I light up like a Christmas tree. He is so amazing and he always helps me up the stairs as my mobility is very challenged. There's nothing he wouldn't do to accommodate my walking challenges...like taking my walker to the top step for easy access, to offering me his arm, which is so strong and supportive, to a smile and a gracious and humble attitude which is so very appreciated. Last night it was raining, and when I saw Javonn standing at the valet podium I practically cried and happiness. He is an absolute winner. gratefully Susan Smith.

The shuttle driver was very rude his name was Jake I do not recommend status valet. I also went to…read moredinner there and they took forever. -BARB W

We attended a party in Gladwyne, PA. on June 3. We had arrived at approximately 7:00 pm. our car…read morewas valet parked using the services of EMPIRE VALET, LLC. When we tried to retrieve our vehicle close to 12 AM June 4, we were told by the valet service, they could not find our key. We waited for about 45 minutes and there was no sign of our vehicle or key. We live in Princeton, NJ. I had plans to leave for a funeral in DC that morning at 4:00 AM. We found ourselves 80 miles from home, with no key to our vehicle or home. In fact when we asked the valet service where our car was, the gentleman could not even give us a specific location. He gave us an approximate location. That night we had to find a way home, call a locksmith to get into our house, and then drive back to pick up our car to drive down to DC. Given the fact that the valet service had not provided the precise location of the car, once we arrived in the general vicinity of the car, we had to drive around for 30 minutes until we finally found the car at 5 AM! Not counting the many inconveniences caused due to the irresponsible crew of Empire Valet. The expense incurred was $542 for locksmith and duplicate key! I would not recommend the services of Empire Valet in Wayne, PA.

We hired Empire to do a large gala for us 8 months in advance of the event. 6 weeks before with no…read morephone call or notice they sent our check back saying they were not going to provide the service, and broke our contract. The owner refused to answer any of our calls. Would never ever recommend this company, they really left us in a lurch. Unbelievable to behave in such an unprofessional manner.

I don't recommend Harsati. I hired them to manage a parking process at a public parking luck…read moreadjacent to a theater. The co-owner resented being there and complained about having to work. I was with them when guests began arriving and they did not work with me to solve a range of small problems related to available spaces. As I was preoccupied, they left precipitously without telling me, leaving me to do the work for which I had hired them. I could not locate 7 of the 10 traffic cones I had asked them to collect before they left. When I called to complain they never returned my phone call.

Not a very organized company. would not recommend. The…read moreowners are rarely there to monitor your event. Definitely poor management. Valet's have no experience in driving manual transmissions.

I want to start by saying THANK YOU to the valet guy named Orlando. I came into Pomona Hospital to…read morevisit my sick mother and had no idea where to go. He was so helpful and caring. He took his time to give me directions and was very kindhearted after letting me vent a little. There should be more people like this because companies need this kind of employees.

I was very impressed with Colonial Liberty Limo's professional service and how easy they were to…read morework with from start to finish. **Booking Process** I requested a quote through their website and received a response within a few hours. They upgraded my reservation from a standard SUV to a luxury SUV at no additional cost. After collecting eight quotes for transportation from Philadelphia to Newark Airport, Colonial Liberty Limo was the most reasonable option--about $200 less than five of the other companies. I chose them based on their excellent recent reviews on both Yelp and Google. **Communication and Reliability** When I reserved the trip, they immediately sent a confirmation email. The day before and morning of our departure, they texted me updates confirming that our driver was en route. Our driver arrived 45 minutes early, which turned out to be perfect timing since I had underestimated how long it would take to get my family of four and six suitcases organized and loaded into the vehicle. **Service Quality** Our driver was polite, professional, and friendly throughout both legs of our journey. I felt completely safe, and we arrived at Newark Airport on time without any issues. For our return trip, the driver maintained constant communication about his location around the airport. Despite heavy traffic around Newark, picking up my family and luggage was effortless, and we arrived home safely, quickly, and comfortably. **Overall Experience** I highly recommend Colonial Liberty Limo and will definitely use their services for future transportation needs. Their combination of competitive pricing, reliable service, and professional drivers made our airport transfers stress-free and pleasant.

The best limo service in the area! The driver was courteous, efficient, and friendly. The drop…read moreoff and pick up at the NYC cruise port from North Wales went smoothly. They were constantly in contact with the driver's departure and arrival to our waiting points. We will definitely use Colonial in the future for all our transportation needs.

Uber will always get 5 stars from me…read more Living in one of the 5th largest cities in the U.S., it is often hard, no, impossible to be anything other than a nameless face in a crowd, an otherwise anonymous customer number or just a delivery address. As many issues that Philly might have, there is an unfettered joy and sense of adventure for me with the random, chance encounters the city offers. As I am conveyed back and forth to the South Street vet with my sick little white cat, once again I get to have some funny, interesting, happy, poignant and occasionally simply dull, yawning interactions with Uber's legions of drivers. I love getting a minute peek into the thoughts and lives of these drivers who are so often taken for granted and treated like robots. Sure, some of these folx have complicated lives, second and third jobs and want nothing more to get through their shift in peace and quiet. As an introvert, I always test the conversational waters when I step into an Uber vehicle. If the driver answers me in monosyllables, I take it he or she simply wants to drive, thus I keep to myself. Some drivers are possibly bored yet enthused about chatting so as a result I have been privileged to learn about their families, their country of origin, their snack preferences, some of the odd/interesting/pesky passengers they've conveyed, music tastes and most of all-how connected everyone of us really are. Almost as good, since I don't drive, is having the little kid in me awakened and absolutely thrilled at going out for a car ride. (Sure, it isn't free but the little boy in me never even considers that. He simply has a blast seeing the city from a vehicle...) While Uber is a business, it would be nothing without its drivers. Sure, sometimes they are slow to arrive or they flip your trip to another driver. From time to time, a driver is having a rotten day and acts out a bit. Examine your conscience. Haven't you had similar days or nights, no matter what you do for a living? Rather than bitching and moaning, treat your Uber ride as a way to connect with someone you'd probably never meet in your regular social circle. See your driver like the unique, silly, grouchy, aspiring, single parenting, hard working, dream filled human being they are; under the t-shirt, under the jacket, under the trucker's cap, behind the knock off shades-they are someone just like you.

On Monday, January 19, 2026 about 3;30 pm, I decided to call an Uber for a ride from Whole Foods…read more The app promised it would arrive in just 13 minutes. However, after waiting and trying to reach the driver with a call and a text--without any response--I found myself increasingly frustrated. After 15 long minutes with no sign of my ride, I had no choice but to request another Uber. This experience was simply unacceptable! It's hard to believe that with all the advanced technology at your fingertips, the system could fail so completely. I tried to cancel the ride, but it said it would take 16 minutes! And let

On Sunday, March 8, 2026, my wife, and I returned from a Caribbean Cruise. When we arrived at our…read moreWally Park, Philadelphia International Airport, PA. parking location at 2 PM. We could not gain entry to our 2016 SUV. Luckily, the electronic FOB contained an internal key. Unfortunately, despite unlocking the door, we could not start the SUV. The SUV vehicle battery had been replaced 1-month before so it became apparent that the FOB batteries (2) were dead. I went to the parking lot office for assistance. The on-duty Supervisor Kendal Warren and her assistant opened their personal car FOBs to see if their FOB batteries would help. Unfortunately, they were not the same exact batteries and despite the effort they did not work. I was going to call a cab or an Uber to get to an auto parts store or a CVS store. The on-duty Supervisor Kendal Warren was so kind to offer to use her own personal car to take me to a local store. Her Assistant Supervisor covered the parking location. After 2- stops, we finally found a CVS store that had my exact FOB batteries. We returned to the Wally Park location and we were successful in starting our SUV! The on-duty Supervisor Kendal Warren went above and beyond to assist us in our time of need. She was a credit to the Wally Park organization. She was kind, empathetic and had a positive "think outside the box" approach to help us. Her exemplary customer service and outstanding "Can Do" attitude was incredible and should be recognized. I have been a Wally Park customer for over 20-years and will remain a loyal customer because this customer experience is consistent with my long-term experience there.

Upon arriving to pick up our vehicle after 3 day stay we found that a section of the fence…read moresurrounding the East lot had fallen on to our vehicle as well as the vehicle next to us. We spoke to mgr. on duty and filed a claim. We also took several pictures. The response from a claim company in California, Maarco & Associates denied our claim. They stated that "you parked and locked your own auto at the facility and, therefore, were in full control and possession of the vehicle." also "Per the posted sign and contract all patrons park and utilize the premises at their own risk." Wally park assumes no responsibility. They went on to say "the evidence shows that the damage your auto sustained resulted when an uncommon and extremely strong gust of wind impelled the fence against the hood of your Traverse." When we spoke with the mgr. , she stated there was no bad weather April 2-5 furthermore, in checking the Philadelphia local ABC stations weather for that weekend, it stated the same. Other than some rain, no major weather. We have used them several times. NEVER AGAIN!