I had a truly shocking and unacceptable experience with this valet company. As I was pulling into…read morethe parking lot, a maroon minivan with Pennsylvania plates (License Plate #LLS307) tried to cut me off. When I didn't allow it, the driver began yelling and screaming at me. To make matters worse, when I pulled up to the valet stand, the same individuals were shouting, "Don't let her park here," not realizing that the six men jumping out of the van actually worked for the valet company. When I brought this to the attention of the manager, Alison, her response was to ask me what I said to "piss them off." That level of unprofessionalism is absolutely unacceptable. I immediately requested the owner or supervisor's contact information. The owner, Tony, said he would meet us there--but he was nowhere to be found. To top it all off, when I left, one of the valet attendants actually started taking pictures of me. This behavior is not only unprofessional but extremely intimidating and concerning from a customer safety perspective. The entire experience--from the aggressive and hostile employees to the dismissive attitude of management and the lack of accountability from ownership--was appalling. I would give this place a negative zero stars if I could. I am disgusted and would never recommend this company to anyone.

The staff was friendly and had my car ready ASAP which is greatly appreciated in this cold weather.read more

This rating is not based on their service, as I was unable to take advantage of that. Instead, this…read morereview is for their communication, or lack thereof. I have been trying for months to reach this business by phone, and have not had one phone call returned, despite leaving a couple of messages. I finally decided to try reaching out through Yelp. I thought that I'd finally made some headway, as shortly after filling out the form, I received a response with a list of their services and their prices. But it turns out that was merely an automated system response. Where it gets worse is I responded with the service that I would have liked. . . But crickets. Even though Yelp showed that my message was "Read". I gave them a few days, assuming that they were just busy. But I can't believe that a business can be so busy as to not provide at least an acknowledgement. My final communication was reaching out to thank them for their initial automated response and mentioning that I assume they have no availability. And again. . . crickets. The final straw was the notification that my message on Yelp had indeed been received and "Read", yet still ignored. I really wanted and tried to support this women-owned business, but I am extremely disappointed in their lack of communication. Reply to Business Owner's Response: A quick search of my cell phone's call history shows that I did in fact call the correct number. The screenshot below shows that I have been trying to reach out to you since May 2025. And if you look closer, you will see that each of the icons are outgoing calls. Not one call back was ever received from you, despite the voicemail messages that I left. Additionally, I still have my landline, so a couple of calls were also made using that phone number. However, I don't feel that it's necessary to provide a screenshot of those call records. After my last call of October 28, 2025, I finally reached out to you through Yelp in November 2025, which leads us to this review. Thank you for your response to my review, although I wish that I could have received a proper response outside of this forum. Good luck to you in the future.

Great service and car looked wonderful! Used valet pick up and delivery. Communication was great…read moreand very positive

The Trenton Country Club in New Jersey has been using Status Valet for some time now. When we drive…read moreup to the front door of the clubhouse and I see Javonn I light up like a Christmas tree. He is so amazing and he always helps me up the stairs as my mobility is very challenged. There's nothing he wouldn't do to accommodate my walking challenges...like taking my walker to the top step for easy access, to offering me his arm, which is so strong and supportive, to a smile and a gracious and humble attitude which is so very appreciated. Last night it was raining, and when I saw Javonn standing at the valet podium I practically cried and happiness. He is an absolute winner. gratefully Susan Smith.

I have been trying to get an answer as to why my car was damaged while being under the care of…read morestatus valet. Communication has been awful and they are full of excuses. Don't have your car be under their care or it will be damaged. I know of other people who have had the same problem. They are also privately hired through beautiful venues in New Hope and you won't know your car is under their care until it's too late.

This company is the valet company at a hotel we stayed at, and they were unprofessional on several…read morelevels (despite accepting large (but obviously not large enough) tips). They made access to vehicles difficult, they were rude (insulted one of us to another in our large group, not knowing we were all together, then denied it), lectured us on the rules and how short-staffed they were, then, while on the clock with their company, took a large "tip" and three hours for a side gig to chauffeur another sub-group of us to an off-site venue. So much for rules and short-staffing.

i would give them 1 star, except we used them for an event in February and they did an excellent…read morejob for that party. This time around they must have been stretched too thin, so they didn't bring a key board, and put our guests keys ON THE TOP OF THEIR TIRES!! Not only that, but also they switched one of our guests keys for another, so we had a guest sitting around for more than an hour waiting for them to fix their screw-up. Had to interrupt the party to announce that there was a switched key, etc. BAD, BAD, BAD.

Not a very organized company. would not recommend. The…read moreowners are rarely there to monitor your event. Definitely poor management. Valet's have no experience in driving manual transmissions.

I want to start by saying THANK YOU to the valet guy named Orlando. I came into Pomona Hospital to…read morevisit my sick mother and had no idea where to go. He was so helpful and caring. He took his time to give me directions and was very kindhearted after letting me vent a little. There should be more people like this because companies need this kind of employees.