Upon arriving to pick up our vehicle after 3 day stay we found that a section of the fence surrounding the East lot had fallen on to our vehicle as well as the vehicle next to us. We spoke to mgr. on duty and filed a claim. We also took several pictures. The response from a claim company in California, Maarco & Associates denied our claim. They stated that "you parked and locked your own auto at the facility and, therefore, were in full control and possession of the vehicle." also "Per the posted sign and contract all patrons park and utilize the premises at their own risk." Wally park assumes no responsibility. They went on to say "the evidence shows that the damage your auto sustained resulted when an uncommon and extremely strong gust of wind impelled the fence against the hood of your Traverse." When we spoke with the mgr. , she stated there was no bad weather April 2-5 furthermore, in checking the Philadelphia local ABC stations weather for that weekend, it stated the same. Other than some rain, no major weather. We have used them several times. NEVER AGAIN! read more

We have been loyal customers of Wally Park since it opened. Unfortunately, after our most recent experience, we will no longer be using your services. We booked in advance and clearly stated our estimated return time as 6:30 PM. Due to an airline delay beyond our control, we didn't arrive until 8:30 PM -- just two hours later. Despite this, we were charged an additional $15. When we contacted customer service, we were told there is only a 15-minute grace period. We find this policy unreasonable, especially given how common travel delays are. For future customers, our strong suggestion is to pad your estimated return time by at least six hours to avoid unexpected fees. Wally Park has lost our business. We hope this feedback prompts you to reconsider your grace period policy for delayed travelers. read more

Awful. We paid for 3 full days of parking, as that is their policy, even though our car would only be parked there for 2 days and 11 hours. When our fight was delayed 2 hours and the WallyPark shuttle (4 full ones passed by us at the airport) delayed us another hour, we missed our return time by 3 hours. Although this was still well within the 3 days we paid for, we were still assessed an additional charge of $21.22, which is a 43% penalty compared to our original fee. It literally costs them NOTHING for our car to be there for 3 more hours of time we already paid for. Never, never again. This is a gotcha like none other. I've placed two calls in to their customer service line, to no avail so far. I promise I will update if they reverse the additional charge. Use a shuttle, zip-line, walk, hot-air balloon - anything but WallyPark. Wish there was a zero star rating. read more

Kendall greeted us with a huge smile and welcomed us in which was awesome at 3am! The whole team was professional and courteous, got us to our destination with time to spare. Highly recommend read more

I forgot to get a receipt for my reimbursement through my company, and they were quick to respond and send me the documentation I needed. Also, the bus driver was very friendly. read more

The driver Tim always has a great attitude! He always says Wally Park loves you! Great yohesr coming back into town after a long day. We love you right back Tim! read more

The attendant there was very helpful, I was picking up a rental wheelchair van and she was able to assist me start ti finish.

WallyPark is always dependable. Easy in, easy out, on time, reasonable. Driver was Tim and he was great, friendly, upbeat, and so helpful!

Rode with Andrew! Great experience! Kind, helpful and got us there safe & sound to the airport. Definitely ride with him again

I'd like to give special recognition to my driver, Orlando. I had the pleasure of having him for both my departure and return. He's incredibly personable, helpful, and had me leaving with a big smile. He managed to make my early morning flight much better. read more

Only book Wally if you're looking for insane wait times. Every other shuttle service will pass you 5-6 times before you finally get your ride. Save your money and go anywhere else. read more

You guys suck. waited 30 minutes for a pick up at peak times on a Saturday. Spot parking vans were circling like they were at a race track, no Wally van in sight. How many shuttles was Wally running ? Not enough. Then another 20 minutes meandering around the parking lot dropping people off. 50 minutes from curb to my car. Never again read more

i'm not sure what happened to WallyPark in Philadelphia. The shuttle service used to be pretty quick. The last time I used silly I had to wait 20 minutes or more for a shuttle. Today I waited 20 minutes and then watched the full by and I'm still waiting. There's number to call to get a live person. It's utterly disgusting. I think this is my last time to use WallyPark read more

Do not use this service. Waited 30 minutes for a shuttle after placing 2 phone calls to have one dispatched. Multiple shuttles from other services passed us. Will never use again. For the price they charge one would expect better service. read more

On Sunday, March 8, 2026, my wife, and I returned from a Caribbean Cruise. When we arrived at our Wally Park, Philadelphia International Airport, PA. parking location at 2 PM. We could not gain entry to our 2016 SUV. Luckily, the electronic FOB contained an internal key. Unfortunately, despite unlocking the door, we could not start the SUV. The SUV vehicle battery had been replaced 1-month before so it became apparent that the FOB batteries (2) were dead. I went to the parking lot office for assistance. The on-duty Supervisor Kendal Warren and her assistant opened their personal car FOBs to see if their FOB batteries would help. Unfortunately, they were not the same exact batteries and despite the effort they did not work. I was going to call a cab or an Uber to get to an auto parts store or a CVS store. The on-duty Supervisor Kendal Warren was so kind to offer to use her own personal car to take me to a local store. Her Assistant Supervisor covered the parking location. After 2- stops, we finally found a CVS store that had my exact FOB batteries. We returned to the Wally Park location and we were successful in starting our SUV! The on-duty Supervisor Kendal Warren went above and beyond to assist us in our time of need. She was a credit to the Wally Park organization. She was kind, empathetic and had a positive "think outside the box" approach to help us. Her exemplary customer service and outstanding "Can Do" attitude was incredible and should be recognized. I have been a Wally Park customer for over 20-years and will remain a loyal customer because this customer experience is consistent with my long-term experience there. read more

We have been using WallyPark for the last few years and have always been pleased. Shout out to Tim that drove us to the airport. Great attitude, put us all in a good mood. read more

easy in and out, even without a reservation. we could not connect to the phone number given to us for pick up service, but our driver arrived at the curtesy shuttle quickly anyway. Tim was helpful and friendly. delivered us effortlessly to our car. thank you. read more

It's a fine representation of a parking facility. I would like to see some better signage, as no matter what side I try to park on, it's always the wrong side. The app and prepaid reservation make it easy. They have many shuttles running and we never wait long for one to pick us up. read more

Great experience here. Everyone was quick, friendly, and efficient. We returned from our trip to our car battery dead. Franklyn helped us right away to jump our car. Will definitely be using this lot for future trips! read more

Tim was so helpful as my driver today. He drove around the lot to find me as I pulled in and helped with my bags. He was extremely personable and professional. Parking was easy! read more

20 minutes waiting for shuttle (btw pick-up option in the app doesn't work). Shuttle finally comes, but it is PACKED. I was standing on yellow line, I had the fun of having to get off the bus at every stop to let people off. Not only did I have the pleasure of being the last stop, I got an added few bonus minutes on the bus because the driver had to back down half of a row because there was on oncoming bus. Oh yeah and the app doesn't work for checkout! Had to search through emails for QR code to scan to get out.... after waiting in line at the one checkout lane! read more

WallyPark - Parking Near Me - Philadelphia, Pennsylvania

Andrew was my driver today and he was incredibly helpful! Answered all my questions and helped me with my bags! Very kind and quick service close to the airport! read more

While searching for parking during my most recent trip, I discovered the long-term lot at PHL airport is closed. Unfortunately, I did not make a reservation at any parking lot because I was unaware. Luckily, WallyPark had a few spots available. We pulled up while I was completing the on-line form when the staff came to assist. They were friendly and ensured we all set up in the system and would just need our phone number to exit. Their shuttle came within a few minutes and got us to the airport promptly. As luck would have it, we waited less than a minute for the shuttle back to the car upon landing. It was literally driving by as we exited the airport. Can't say that is typical, but I was happy to see it. All told they were slightly more expensive than some of the other options, but not by much. Remember that you pay a total of taxes on airport parking. read more

Such an easy process both ways! Will definitely use again! Thanks Tim for the great service! We appreciate it!

Kendall was absolutely amazing. We ran out of gas and came home to a car that wouldn't start. She helped us personally and was so kind. Without her we would have been completely stuck! Thank you so much! read more

I'm surprised by some of the negative comments on here. I've used Wallypark for years and their drivers honor of their way to help you. My car battery died in the lot and Marco helped me jump it two separate times. That's twice they've helped me out of jam. read more

I used to park at Wally Park often. After my experience on 7/22, I'll never park there again and would highly recommend no one else does either. After paying in advance for my parking, my flight was cancelled. I cannot get a person to respond, and the customer service line has been useless. I paid essentially $106 for 3 hours of parking. They refuse to answer any phone calls and address the issue, and their automated email address takes days to respond. They are using the Microsoft outage as an excuse, but yet American Airlines was able to address the issue in half of the time. read more

The best service at PHL. Close by and many vans that run frequently. One of the nicest drivers, Andrew, was friendly, efficient, and helpful. read more

Kendall (I hope I am spelling her name correctly) made my families day a little better today. We had an extremely long day of travel and an accident near the airport delayed the shuttles. Kendall was so kind when we made it back to WallyPark, even though we were all tired and hungry she truly reminded me why we always choose WallyPark. We will definitely be back next time we travel. read more

Easy and convenient parking for the Philadelphia airport! Our driver, Tim, was very efficient! He was a pleasure to drive with!!!

Getting through the gate was very easy, pick up was quick and smooth, and my driver Tim was very friendly and helpful.

Bus driver Andrew was very professionell and courteous .. After a strong greeting the first thing he said was hello everyone my name is Andrew if you have any questions about the parking lot or the airport I'm here to assist you. and that was great because he knew exactly where to drop us off at TSA precheck which was perfect!! I hope to get him every time I travel!! Great job Andrew!!! read more

So Easy to use the App. Park, the shuttle comes right to you. When you arrive back at airport, a quick text and they are right there. I had misplaced my card showing where I parked, but Sydney Perrin was so kind and helpful we easily found my card showing where. Wallypark is my preferred parking lot. read more

I want to give GREG a HUGE shout out!! This man definitely deserves a raise. This was my first time parking at the airport. Everything went perfectly when arriving. When I landed, I accidentally got on the wrong shuttle and ended up in the wrong parking area. The company I accidentally went with took very long and were very unhelpful with the fact I was in the wrong location. They would not drive me back to the arrival area and told me to cross the highway to find my original shuttle. By the time this shuttle finally took me back to the airport (about 2 hours later)....(departures), I had called an Uber to my car. That's when I saw Greg with Wallypark (the RIGHT shuttle!!!) He was dropping someone off and I ran over with tears in my eyes begging him to take me to the right location. Not only did he immediately say yes, he had such an amazing positive and friendly attitude and helped me with my bag. Greg got me to my car in less than 5 minutes and personally put my bag in the trunk of my car. I'm so thankful for finding him who knows how much longer I would've been there!! I know it was my mistake but my experience with Wallypark vs. The other shuttle is night and day. THANK YOU GREG!!!!!! I hope you have a wonderful life :) read more

We had Tim as our driver today and he was a lot of fun. He has some ideas to help promote Wally Park and is very enthusiastic about providing great service. We have been using Wally Park for a while now and today was our best experience yet. read more

25mins for pickup at Term B, after they said the guy was already on the way. They will load the van with more people than there are seats for too. Bear in mind they have 2 lots but both use same buses. read more

WallyPark - Parking Near Me - Philadelphia, Pennsylvania

It gives me great pleasure to draft this review to recognize the exceptional service that I received from James Griffin, shuttle driver for WallyPark airport parking services. My family and I have frequently used various parking companies when flying to various destinations and value the importance of a shuttle driver who is personable, knowledgeable and professional. Although we were running late, Mr. Griffin was able to skillfully navigate the airport traffic and enabled us to arrive at our departing terminal with time to spare. WallyPark is fortunate to employ a driver such as James Griffin who represents their company with pride and dignity and promotes the quality of the services they provide. JW read more

I travel often for my job and for leisure. After being a faithful WallyPark customer for many, many years (going back to the Sun Park days!), I've finally had enough. The final straw came on September 23rd, 2021. My girlfriend and I had each made reservations to park for 3 days, as we were headed away for a long weekend. That day was very stormy, and about 3 hours before our flight was scheduled to take off, it was cancelled. I had to deal with our hotel reservations (went without a hitch), our rental car reservation (a little more difficult, but got done), and our parking reservation. What were we told? The WallyPark app said to call to cancel. The person who answered the phone said to cancel via email. When we cancelled via email, we received a one-sentence email from Kiara Jones: "Reservations can be canceled 4 hours prior to start online. We can credit you for future use." I replied to Ms. Jones asking how we can get the credit. Our credit cards were charged (approximately $67 each). No reply. I followed up a week later, again to Ms. Jones. No reply. This is how they treat a long standing customer? I'm done. There are plenty of parking places near the airport, and I've already begun using them. read more

Shout out to WallyPark for excellent service above and beyond shuttle. Last night we arrived after midnight at PHL and after being dropped off at WallyPark, discovered our battery was dead. A call to the office got us the attendant with a portable battery charger, and our driver from the airport (I think Barry) went to work. After a long flight we really appreciated the help! Thank you, WallyPark!! read more

First time parking I long term parking. Pouring down rain early in am. Shuttle was right there for pickup as well pulled into parking spot . Curious and on time for pickup for parking lot . read more